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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Electrical/Electronic Manufacturing

Great Automations and Reminders, but Sheets Formatting Needs More Options

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
the automations features and reminders you get to keep things organised
What do you dislike about the product?
i wish you could do more with the sheets. like merging cells, formatting etc
What problems is the product solving and how is that benefiting you?
helps keep me organised


    Gavin R.

Best looking spreadsheet ever!

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
It’s very easy to use and looks good, so it doesn’t feel boring.
What do you dislike about the product?
Sometimes it loads very slowly, which may be a Microsoft-related issue.
What problems is the product solving and how is that benefiting you?
It’s great because several people can use it at the same time, which makes it really convenient for sharing and using together.


    Construction

User-Friendly and Simple CRM Upgrades with Smartsheet

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I find Smartsheet to be user friendly and the specific tools offer great upgrades to our CRM. They make our tasks much easier, which I appreciate.
What do you dislike about the product?
no real dislikes as it's very easy to use
What problems is the product solving and how is that benefiting you?
Smartsheet helps get us in and out easily and simplifies updates and upgrades.


    Verified User in Mechanical or Industrial Engineering

Flexible and Collaborative, But Needs Unique Features

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I find Smartsheet to be quite flexible and easy to use, much like Excel, which makes it accessible for everyone. Additionally, it helps us keep the process and timeline of a project organized among different people, enhancing our collaboration.
What do you dislike about the product?
I feel like Smartsheet is just another sheet that can be shared online. In different companies, they all configure Smartsheet differently, which can be a bit tricky for the underlying user because personal preferences vary.
What problems is the product solving and how is that benefiting you?
Smartsheet helps with collaboration, keeping the project process and timeline organized among different people.


    Kathryn ''Katy" S.

SmartSheet Keeps Our Global Social Team Aligned and On Track

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
SmartSheet allows my Global Social Media team at Riskonnect to collaborate on projects, prioritize deadlines, and execute social strategy in a unified platform.
What do you dislike about the product?
I wish SmartSheet had mobile-accessibility - it's challenging if I'm on PTO and need to check in quickly on something for our Social Program that I have to use desktop to log in.
What problems is the product solving and how is that benefiting you?
SmartSheet allows Riskonnect to keep our Social Calendars organized and accessible to our Social Team members and others looking to find an open post date for an upcoming post for their campaign.


    Sarah G.

Easy Collaboration with Powerful Features, Needs Licensing Clarity

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I use Smartsheet for project management because it's easy to use and has great collaboration features, making project management fun. Adding attachments and comments on tasks is extremely useful, and being able to add formulas in the summary helps in calculating the number of tasks completed on time. Setting up Smartsheet was very easy and worked well out of the box.
What do you dislike about the product?
I would say the licensing and user section can be confusing. They recently did a change where they changed the names of the types of users and I get confused. I don't need every member to have a license because they aren't creating Smartsheets, just assigned tasks. We ran into some issues where we wanted to hide certain folders but would need to upgrade our account in order to do that.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for project management. It solves collaborating issues with spreadsheets and serves as a source of truth for big initiatives. I like its easy use, collaboration features, attachments, comments capabilities, and helpful formulas for tracking task completion.


    Suhani J.

Elevated Project Management with User-Friendly Interface

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I use Smartsheet for project management, tracking our day-to-day activities, and conducting peer reviews. It's highly user-friendly, making it easy for anyone new to understand and use effectively. I appreciate the variety of options available, including radio buttons and a comment section, which are really good. The way data is structured is great. I think Smartsheet is a better version than Excel. I like that I can work on multiple projects simultaneously and view all my data on the left sidebar, making navigation simple. Smartsheet also allows a lot of exploration, which has been really helpful in our projects. It's a good tool for showing work to leadership and facilitating project collaboration among multiple people because it easily allows role division and is easily understandable, accepted, and implementable by everyone. I like how we are using it in our daily tasks.
What do you dislike about the product?
I think there could be a lot of new things can come up. I don't know if Smartsheet has a charts thing or a data analytic thing. I'm not sure if it is there. I haven't explored it yet because I didn't get a chance to. But if those things were also there, it would be a great help.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for project management to track activities, manage resources, and perform peer reviews. It's user-friendly, with excellent structure and options like radio buttons and comments. It's a better version than Excel for handling multiple projects and is helpful for team collaboration and role division.


    Monica K.

Highly Collaborative and User-Friendly Platform with Minor Navigation Issues

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I like that I can collaborate and tag other people, attach files, and use the different organization tools Smartsheet has. It's a confidential tool that helps us stay organized, which ultimately helps us do our job better and faster. It's a very user-friendly platform.
What do you dislike about the product?
When I open a Smartsheet, sometimes if it's a really big one, it opens to the top, and I always need to go to the bottom of that. Which would be helpful if it would just go to the place I need it to.
What problems is the product solving and how is that benefiting you?
Smartsheet lets us collaborate on sheets, updating everyone simultaneously. It helps us stay organized and work better and faster.


    Cosmetics

Smartsheet Makes NPD Timelines and Team Reporting Effortless

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I’ve been using Smartsheet for 10 years, and I’ve also had the opportunity to work with other PM platforms. I still prefer Smartsheet because it’s easy to create NPD timelines and reports, and it makes sharing those reports with my teammates straightforward for easier access.
What do you dislike about the product?
Since I’ve used other PM platforms such as Monday, Wrike, Asana, etc., I generally prefer the look and feel of their user interfaces over Smartsheet’s, especially Monday’s. It comes across as more friendly and approachable. That said, I still prefer Smartsheet for its functionality, so when my clients are deciding between platforms, I usually recommend Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve visibility problems. Some clients have shared that, in the past, they didn’t have clear visibility into their NPD projects. Once each project is loaded into the platform and weekly reports are sent to team members, they gain full visibility into what’s happening.


    Matthew P.

Simple and Effective for Small Teams

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I like that Smartsheet is simple to use and straightforward. Submitting case notes is very easy to do. I also appreciate the card view, which I find helpful despite some other views being a bit challenging to read.
What do you dislike about the product?
I like the card view but some of the other views make it difficult to read the sheets.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to track referrals and ensure we reach our participant goals. It streamlines participant interest management from online platforms.