Smartsheet
SmartsheetExternal reviews
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A simple way to survey
What do you like best about the product?
I think the UI is very easy to use. Additionally, the surveys seem pretty easy to create. The information is presented in a clear way that makes it easy to gather the information you need.
What do you dislike about the product?
In the surveys I've filled out, sometimes the options can be long, and I need to scroll both horizontal and vertical. This has only been a minor issue when using a smart phone. Also, it would be nice if the survey would take you directly to required sections you didn't fill out, instead of needing to search through the form. Honestly, these are very minor issues, and they may have even been user error on my part.
What problems is the product solving and how is that benefiting you?
It allows me to take and conduct surveys for research projects I engage in at my school.
Smartsheet: An Honest Review
What do you like best about the product?
I like Smartsheet because it blends a familiar spreadsheet layout with powerful project-management features, making it easy to start while supporting complex workflows. Real-time collaboration stands out—team members can edit, comment, and share files simultaneously without version issues. Automation helps by sending reminders and updating statuses, reducing manual tasks and missed deadlines. Dashboards and reports provide quick, visual insights for managers and clients, while integrations with tools like Microsoft Teams, Slack, and Google Workspace keep everything connected. Strong security controls and a reliable mobile app add to its appeal. Overall, Smartsheet offers flexibility, efficiency, and seamless teamwork in one platform.
What do you dislike about the product?
While Smartsheet is powerful, it can feel pricey for smaller teams, and some advanced features—like complex formulas or resource management—have a learning curve. Large sheets may slow down, and occasional interface clutter can make navigation less intuitive for new users.
What problems is the product solving and how is that benefiting you?
Smartsheet centralizes project management, replacing scattered spreadsheets and emails with one collaborative workspace. Real-time updates, automation, and dashboards streamline tracking, approvals, and reporting. Integrations with tools like Teams and Salesforce keep data connected. This saves time, reduces errors, and improves communication, helping me stay organized and make faster, more informed decisions.
The experience so far has been well.
What do you like best about the product?
The real time updates from everyone on the sheet, comments section, image submission is also a great tool.
What do you dislike about the product?
Horizontally, the entire sheet does not fit on the screen. Often, I have to scroll over from one side to other, which adds an extra step in working and presenting. Makes the process clumsy because the bar to scroll does not always pop up.
What problems is the product solving and how is that benefiting you?
SmartSheet bridges the gap between departments, proving to be extremely beneficial in a large company.
Great for Automizing your work
What do you like best about the product?
Makes our end of day reports a breeze once all the information is inputted, multiple users can work simultaneously and having a cell history helps. Being able to set up notification emails for items that were entered or deleted incorreclty gives you a peace of midn. Great for analytical/logical type business platforms.
What do you dislike about the product?
Lack of formatting options makes it harder to visualize, we had to get a 3rd party to provide add ons such as printing and exporting capabilities since smartsheet versions or lack thereof were completely inadequate for our business.
What problems is the product solving and how is that benefiting you?
automizing daunting/repetitive tasks
It’s been easy to use
What do you like best about the product?
It keeps my sheets logged in an interface that is easy to manage
What do you dislike about the product?
Sometimes it’s been hard for me to access it
What problems is the product solving and how is that benefiting you?
It’s keep my documents and everything organized
Great Tool
What do you like best about the product?
Great for intake via forms to a spreadsheet that we can then work from. Love the automations.
What do you dislike about the product?
I wish there was a way to view the information gathered from a form in a format other than the spreadsheet.
What problems is the product solving and how is that benefiting you?
A way to intake requests
versatile & useful software
What do you like best about the product?
Smartsheet is very helpful in collaborating across organizations. I have several clients that use different hubs on Smartsheet, and it's simple to switch between dashboards. The options for automation within sheets are very helpful and make it easy to keep up with the expectations for ongoing work.
What do you dislike about the product?
There can be a bit of a learning curve when switching over to the software. Not too difficult, but requires you to dedicate some time to learning the mechanisms. You need to be very specific in your expectations of what SS can be used for and what it can't be used for, as too much information in the dashboards can get clunky and confusing quickly.
What problems is the product solving and how is that benefiting you?
Smartsheet helps keep all project information in one place that is easily accessible, which saves time when trying to file/update other team members.
Great Tool for Staying Organized and On Track
What do you like best about the product?
Smartsheet has been such a helpful tool for me in managing my thoughts, adding notes, and keeping everything organized in one place. I love how easy it is to set up and customize sheets for different needs — whether it’s personal to-do lists or coordinating projects at work.
As a coordinator, it’s been a huge plus to have Smartsheet as a central hub to track tasks, deadlines, and updates. It keeps me on top of everything and gives me peace of mind knowing I won’t lose track of important details.
Overall, it’s a user-friendly and professional tool that makes organizing work (and even personal tasks) so much easier. Highly recommend it!
As a coordinator, it’s been a huge plus to have Smartsheet as a central hub to track tasks, deadlines, and updates. It keeps me on top of everything and gives me peace of mind knowing I won’t lose track of important details.
Overall, it’s a user-friendly and professional tool that makes organizing work (and even personal tasks) so much easier. Highly recommend it!
What do you dislike about the product?
Sometimes the interface feels a little busy at first, but once you get used to it, it’s very easy to navigate.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me keep all my tasks, notes, and project details organized in one place. Instead of juggling different tools or trying to remember everything, I can track deadlines, prioritize tasks, and stay on top of my responsibilities more easily. As a coordinator, it makes collaboration smoother and saves me time by keeping everything structured and accessible. This has really improved both my productivity and peace of mind.
Keeps Me Organized and On Track
What do you like best about the product?
Smartsheet is really easy to use. The system is very clean, simple to navigate, and the tools are intuitive. I like how customizable it is and how quickly I can set up sheets to fit my needs. Collaboration is seamless — it’s easy to share with teammates, track progress, and keep everyone on the same page. The ability to automate workflows and set reminders saves me a lot of time, and I appreciate that everything updates in real time. Overall, it’s a great platform for staying organized and managing projects efficiently. I use Smartsheet daily!
What do you dislike about the product?
The mobile version isn’t as smooth as the desktop version, so I prefer working on my computer. It can feel a bit pricey if you only need basic features
What problems is the product solving and how is that benefiting you?
Smartsheet helps me track all resident feedback and complaints in one place, making it easy to stay organized and ensure nothing is missed. I use it to follow up with community managers and other company personnel, which keeps communication clear and makes resolving issues much faster. This has improved accountability and helped streamline the entire follow-up process.
The best tool for collaboration!
What do you like best about the product?
Smartsheet is so easy to use, from editing cells, to sharing with others, to how quickly it is to learn how to use. I've only had to contact support one time and they were quick and efficient in answering my questions and very helpful. Smartsheet has become a daily part of my life and i can never go back to using any other platform.
What do you dislike about the product?
Formula calculation isn't as snappy as other tools. But it's such a small issue that doesn't take away from all the other wonderful features.
What problems is the product solving and how is that benefiting you?
Being able to upload documents directly to Smartsheet has been a game changer. Adding users and collaborating in real time is the best feature Smartsheet has in my opinion.
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