Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Smartsheet is the automation we need!
What do you like best about the product?
There are countless ways to use Smartsheet to help automate processes and keep everything organized, making it suitable for all types of teams.
What do you dislike about the product?
I don't think there are any downsides or things I dislike. One minor annoyance is you cannot copy and paste to other sheets.
What problems is the product solving and how is that benefiting you?
Automation! That is the biggest thing. Smartsheet really and truly helps us save countless hours.
Organized and Productive
What do you like best about the product?
I really like how user-friendly Smartsheet is—it makes it easy to organize projects, track progress, and collaborate with my team in real time. The flexibility to customize sheets and automate workflows saves a lot of time, and everything stays transparent so nothing falls through the cracks. It’s a great balance between a spreadsheet and a project management tool.
What do you dislike about the product?
At times, Smartsheet can feel a little overwhelming because of the number of features, and it takes some effort to learn all the capabilities. Some advanced functions aren’t as intuitive, and reports or dashboards can take extra setup time. It would be nice if certain tools were a bit more streamlined.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us streamline form submissions by capturing all responses in one centralized place. Instead of sorting through emails or scattered spreadsheets, the data flows directly into a sheet where it can be organized, tracked, and assigned. This not only saves time and reduces errors but also improves collaboration across the team. Everyone can see updates in real time, which keeps communication clear and ensures that nothing slips through the cracks. Overall, it’s made our process much more efficient and transparent.
Very easy to use and intuitive
What do you like best about the product?
Forms and feedback are fantastic on Smartsheet, we use them for requests from our sales team, they come straight into our inbox completely automated and once we click a button to say this request has been despatched, the sales manager gets an email for confirmation. Absolutely seamless. We use Smartsheets every single day.
What do you dislike about the product?
I really cannot think of anything that i dislike about Smartsheet, it does all we want it to.
What problems is the product solving and how is that benefiting you?
We have many projects on the go all the time, which are being dealt with by a variety of people. Each person can view what is going on, where the project is currently at and what it is neede.
The automation to share information & store it has helped tremendously with our year end audits
What do you like best about the product?
Email reminders of task and when information has been entered for review
What do you dislike about the product?
The filter feature is not always user friendly
What problems is the product solving and how is that benefiting you?
Being able to electronically submit and share data
Quick response on an issue with All Sheets Showing between all Users
What do you like best about the product?
I got a quick response from Reema. She set up a Teams meeting for our issue and walked us through on what steps we were taking and what steps we missed in the processed and was able to get it rectified really quickly. She explained it so I could understand it and now understand that these steps need to be used every time. Thanks Reema!!!!
What do you dislike about the product?
It would be helpful to find the IT help button on the main screen maybe in the upper left or right? and an other option when you are trying to figure out what your subject matter is for your help ticket is.
What problems is the product solving and how is that benefiting you?
Tracking projects and keeping all safety records in one place.
It has many great features and I am glad to have those. However, they are not always intuitive.
What do you like best about the product?
It makes information feel organized and accessible.
What do you dislike about the product?
It gets overwhelming to keep track of the sheets, workspaces, dashboards and so on. Then on top of it, to have to share access to people for each of these, it just feels too complicated at times.
What problems is the product solving and how is that benefiting you?
It allows information about a particular topic or project to be consolidated into one space. This makes it easier to find the related items.
Working experience
What do you like best about the product?
Ease of use, quick to find information .
What do you dislike about the product?
Sometime clunky in areas and slow to update and upload
What problems is the product solving and how is that benefiting you?
Data access
Easy to use service with excellent record keeping services
What do you like best about the product?
Smartsheet helps our business with tracking. It allows us to retain copious amounts of data in folders easily identified for many projects. It keeps files organized in a way that would otherwise require more work on the backend that is easily avoided.
What do you dislike about the product?
I would prefer Excel files saved in Smartsheet to be saved as Excel and not converted to Google Sheets.
What problems is the product solving and how is that benefiting you?
Tracking logistics, billing, & many other documents related to waste management.
SmartSheet is a great collaboration tool
What do you like best about the product?
I like the simplicity of getting started. I describe it as a combination of Excel, Project, and SharePoint to people who haven’t used it. You don’t need to have programming or developer experience to start creating useful forms and workflows.
What do you dislike about the product?
Some of the more basic features that Excel has are not available in SmartSheet. I also wish sharing at a folder level was an option.
What problems is the product solving and how is that benefiting you?
We needed a way to visualize financial data at a macro level first and then be able to dig into the micro levels. Starting off with reports, we have been able to have more successful close out of reviews. We hope to be more proactive in any financial shortfalls by creating dashboards containing charts.
LEAN and financial senior review
What do you like best about the product?
Automatisation of project management
Connection to Power BI for reporting
Connection to Power BI for reporting
What do you dislike about the product?
The survey feature and logic is poor, the survey schema should depend of response
No AI to support formula and project template
Design for report our or survey is missing some feature to allow a nice reporting (color, pictures...)
Flow automatization are poor compared to Power automate or equivalent, connection with apps is missing
No AI to support formula and project template
Design for report our or survey is missing some feature to allow a nice reporting (color, pictures...)
Flow automatization are poor compared to Power automate or equivalent, connection with apps is missing
What problems is the product solving and how is that benefiting you?
AUtomatitazio of project managemnt tools and input of value through surveys
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