Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Krissttian P.

Best AIO software

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
The elimination of silos by having a hub where all kind of data can be shared and store in a organized way, keeping levels of access based on roles
What do you dislike about the product?
The different levels of access to features like Resource Management.
What problems is the product solving and how is that benefiting you?
Keeping people on the same page increasing efficiency and improving communication significantly.


    Anh V.

Effective and Efficient tool for analyzing and sharing data and managing enterprise resources

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use, Flexibility, Functionality, sharing, and collaborating, project management
What do you dislike about the product?
Ability for users to build in complex formulas
What problems is the product solving and how is that benefiting you?
Analyzing and sharing data, managing projects, managing enterprise resources


    Marketing and Advertising

Great tool for tracking and managing projects

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and manage all my on going briefs easily.
Tracking the progress and of project life cycle has never been more conveneint.
Smartsheet is something we use everyday throughout the week and easy integration of projects, team members and managers - all in one place! Easy of implementation across all briefs.
Even thre customer support is swift to respond
What do you dislike about the product?
it takes forever to reload certain pages. For which, i have to restart the system afterwhich it logs out and takes quite a bit of time to start the page.
What problems is the product solving and how is that benefiting you?
All the collaboration made easy!


    Construction

Smartsheets Review

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
I like using smartsheets as it holds all our data in one easily accesible space, especially with having multiple users using the same sheets. It is easy to integrate this into every day work that we do, as we use smartsheets every day. Customer support has been great.
What do you dislike about the product?
Sometimes things do not autosave, if the system is down it can cause havoc as all our data is on there. however things are often back up and running really quickly
What problems is the product solving and how is that benefiting you?
Smartsheets keeps all our booking data in one space, and gives us accurate data. the sheets are only as good as the information it holds.


    Chetan V.

Smart tool for data management and analysis

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
It is a very good tool to perform data analysis and make informative visuals
What do you dislike about the product?
Need a basic knowledge of excel or any other spreadsheet to use it at it's best
What problems is the product solving and how is that benefiting you?
Keeping the records of various transactions and providing a single place to keep everything in a proper order, so I can work effectively and efficiently


    Patrick M.

Powerful and intuitive tool that streamlines collaboration, and workflow automation with ease

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
I like it for its flexibility, allowing teams to collaborate seamlessly while automating workflows and tracking projects in real time—all within a familiar spreadsheet-style interface.
What do you dislike about the product?
One drawback of Smartsheet is that its advanced features, like automation and reporting, can have a learning curve, especially for new users unfamiliar with project management tools.
What problems is the product solving and how is that benefiting you?
Smartsheet solves problems like disorganized project tracking. I normally track all my logistics trips with ease, plus knowing when I need to invoice and payment tracking as well. It also helps me with automoated reports to my clients all leading to efficient project execution.


    Jane D.

Our private label compliance programme had some glaring gaps, Smartsheet helped close them!

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet enables our team to gather technical information from external co-manufacturers and then complete thorough risk assessments. This has sped up our onboarding process significantly. Being able to be alerted when certificates are coming up for expiry or when something is due has helped us when audits are coming up. This functionality alone we would have been unable to achieve with our old system of spreadsheets and SharePoint folders.
What do you dislike about the product?
The dashboard has limitations and setting up the widgets to show complex information is not intuitive eg would love to be able to show how many projects are assigned per person as well as the status they are at. It either shows one or the other.

Not being able to link cells across multiple sheets, have ended up having to duplicate information in a few places. We have a separate sheet for individual products and also the suppliers. It would be great if within the product sheet under the supplier column we could click a link which takes us to the supplier sheet and all the appropriate information for that supplier.

Needing to be alerted for certain dates not super clear, eg alert me two years after we on boarded a product. Need to complete multiple steps to trigger an alert.
What problems is the product solving and how is that benefiting you?
A compliance database for all of our private label suppliers and products, having one source of truth and also automatic systems in place to alert us when something is about to expire.


    Will S.

Easy to use and great customisation!

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet makes it easy to co-ordinate different projects, and has a great range of customisation features to suit our needs.
What do you dislike about the product?
I use on on a web browser but a desktop app might be more useful to use with keyboard shortcuts etc
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easy to allocate tasks and collaborate across different teams on project milestones and progress.


    Mike S.

Great tool but I would like to see MFA included for smaller customers

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, setup and share. We use it inernally and with clients
What do you dislike about the product?
We want to have MFA for all SaaS systems we use. Unfortunaly Smartsheet does not include this unless we massivly increase licence costs. We think this should be a standard feature, not a premium feature
What problems is the product solving and how is that benefiting you?
Helps us track/manag projects.
UAT
Helps us share key information.
Helps us collaborate with external stakeholders.


    June S.

Smartsheet is easy to use for collaboration

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Flexibility to create new sheets and ability to connect to fields in various sheets for reporting
What do you dislike about the product?
Formating and sorting in general can be more robust
What problems is the product solving and how is that benefiting you?
Updates to status and progress for each project are posted in real time.