Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Richard B.

Adopting Smartsheet for SaaS Software / Hardware Project Management

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
The ability to export Gantt and Project Dashboard views to PDFs for client reporting and customising the layout effectively. Getting started is straightforward and I really like the simple and customisable Gantt view. We use this every day as the primary project planning, delivery tracking and reporting tool for all our UK projects.
What do you dislike about the product?
Dashboard create / edit tool could benefit from additional features to include, summarise and chart external data sources / tables easily without having to seperatly import data tables and summarise in reports prior to then including in the dashboard view. If this process could be simplified that would be really helpful.
What problems is the product solving and how is that benefiting you?
It allows us to collaborate internally on a central project planning platform and then easily export reports / views for client reporting and milestone tracking


    Arriana H.

I find smartsheet generally easy to use and picked up easily without much training

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
I find Smartsheet useful for work as I can share sheets easily and for other people to edit and change such as project schedules.
What do you dislike about the product?
Its quite manual - I always start from scratch with my own templates/schedules such as the templates aren't very useful and relevant most of the time.
What problems is the product solving and how is that benefiting you?
Internal Communication and updates to Projects, everything can be stored in one place and can be accessed anywhere


    Raahul N.

Manage projects efficiently!

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
Ever since we have implemented Smartsheet. I personally experience the ease of project tracking and internal communications.
What do you dislike about the product?
The automation feature could be more user-friendly. Also I don't see AI assistance.
What problems is the product solving and how is that benefiting you?
Realtime project tracking.


    Telecommunications

Powerful Project Management Tool that facilitate collaboration, team plan and automate reports

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
What I like most is that it consolidates all the projects we're running simultaneously into one unified source of truth, providing a high-level overview of everything in a single view. This way you can better compare dates and drive conversation around priorities
What do you dislike about the product?
One downside of Smartsheet is that it can be overwhelming for new users due to its wide range of features and customization options, which can take some time to fully master.
Sometimes can be slow to load. Also you need to remember to save your work recurrently if you don't want to lose it.
Overall our main challenge at the moment is internal Adoption by certain departments
What problems is the product solving and how is that benefiting you?
We have many projects in our company run by several PM. SS brings together all these projects and the information associated with them in one unique solution. It also provides reports based on the data already entered without the need of having to create separate reports


    Computer Software

My company uses it

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
I like that it can be used for project management. it has a robust set up features for that are stronger than google sheets for this use csae. Also great for collaboration.
What do you dislike about the product?
I think the UI could be better, more modern and intuitive. Maybe start using AI
What problems is the product solving and how is that benefiting you?
Visibility of various tasks across clients


    Anna V.

Smartsheet Experience

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is best when organizing thoughts and tasks across various departments. It also keeps all parties updated in real time so all can work efficiently.
What do you dislike about the product?
Some limitations to smartsheets do not allow for pictures or pivot tables to be added within spreadsheets which would be helpful as an overall project management tool.
What problems is the product solving and how is that benefiting you?
Provides an onboarding checklist that can be shared with multiple people from different departments so we can track progress efficiently. Also allows for attachments and comments to be used which is great for communication!


    jose g.

Good software

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
forms and automation make things easier and faster
What do you dislike about the product?
that you cant have multiple tabs per smart sheet
What problems is the product solving and how is that benefiting you?
automation helps streamline work and registrations


    Mark W.

Smartsheet is good to use

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is easy to use as it is based off spreadsheets.
What do you dislike about the product?
The templates are hard to customize for my sisutation.
What problems is the product solving and how is that benefiting you?
gives a good basis set of spreadsheets to manage projects.


    Commercial Real Estate

Successful pipeline management tool

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
Ease of transferring data from excel to smartsheet
What do you dislike about the product?
Lacking features that allow you to automatically populate data from online
What problems is the product solving and how is that benefiting you?
Allows us to put our entire pipeline into one collaborative plaform. Everyone at our company is able to make real time edits and get auto reminders for upcoming dates


    Jan W.

Excellent

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
Smart Sheet streamlines processes for my team. We can have a "SMART" program of work with real-time updates and reminders.
What do you dislike about the product?
There is absolutely nothing to speak of.
What problems is the product solving and how is that benefiting you?
We have our annual program of work on a Smart Sheet. This allows real time updates and completion of projects We also have Dashboards for each of our branches that show real time performance and changes.

We have stopped using agenda style weekly reporting and it is funneled into SS showing the Executive team what is happening in real time!