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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Helen W.

User-Friendly and Reliable for Record Keeping

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I find Smartsheet to be a reliable tool for record keeping, offering a dependable way to store information securely. Its user-friendly nature stands out, making it accessible and straightforward to navigate, which eases the learning curve for new users like my team. Although we haven't fully utilized all its features yet, the basic storage functions already meet our current needs efficiently. I also appreciate that many of the setups within Smartsheet were pre-configured, which simplified the initial setup process for me, contributing to a hassle-free start. Overall, Smartsheet has proven to be a useful and supportive tool in managing and organizing our data.
What do you dislike about the product?
Nothing to disclose regarding any dislikes with the system
What problems is the product solving and how is that benefiting you?
I find Smartsheet provides a reliable, user-friendly platform for storing and organizing information effectively.


    Human Resources

Overall very easy to use

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
project management, easy to use, easy understanding features
What do you dislike about the product?
If there's formula recommendation that would be even better
What problems is the product solving and how is that benefiting you?
Easy to oversee the team members work progress


    Pharmaceuticals

Smartsheet Review 01

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
There are many features available that can be implemented to help optimize daily work. These options provide valuable tools for improving efficiency in everyday tasks.
What do you dislike about the product?
The interface is not visually appealing and is difficult to understand at first glance.
What problems is the product solving and how is that benefiting you?
It is important to have a clear project plan that outlines the various levels of dependency between tasks.


    Accounting

PM wised Review

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
Very effective regarding PM and very quick
What do you dislike about the product?
Cannot create folders and some times it is a bit difficult to rename
What problems is the product solving and how is that benefiting you?
I can plan my projects quickly


    Petr D.

A Solution for Database Management and Surveys

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
We needed something that allows us to maintain a database and conduct surveys. It can do both. The system is relatively easy to use. We use it very frequently with involving many people as guest users, and we don't have any trouble with that.
What do you dislike about the product?
The system is not very flexible. It would be nice to have more flexibility on the survey forms.
What problems is the product solving and how is that benefiting you?
We have a database of potential partners and a tool for conducting surveys. Other solutions on the market are overpriced or have insufficient tools and flexibility. The Smartsheet offers a reliable solution for a reasonable price.


    Michael M.

Effortless Project Management, Intuitive and Cost-Effective

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I find Smartsheet incredibly easy to use, which facilitates my workflow and project management significantly. It's like using Excel but enhanced with powerful functionalities that simplify complex tasks. Additionally, I appreciate the system's ability to send an email to a resource automatically when they are added, which streamlines communication and coordination. The decision to switch to Smartsheet was also influenced by the reasonable licensing costs, which are more economical compared to some alternatives. The setup process was very easy, which allowed for a quick transition and minimal disruption to ongoing projects. Overall, I am so satisfied with Smartsheet that I would rate it a 10 out of 10 for recommendation.
What do you dislike about the product?
There isn't anything I don't like about Smartsheets
What problems is the product solving and how is that benefiting you?
I use Smartsheet for defining timelines and managing engineering resources in projects. It's easy to use, like Excel on steroids, and not too expensive. Adding resources sends automatic emails, streamlining communications.


    Construction

Great tool with a few tiny rough edges

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Smartsheet is how easy it makes it to keep projects organized and moving. I love that I can build workflows, dashboards, and sheets that fit exactly how my team operates without needing complicated setup. Everything stays in one place, updates in real time, and it’s simple for anyone on the team to jump in and collaborate. It basically gives me the structure of a spreadsheet with the power of a full project-management platform
What do you dislike about the product?
Conditional formatting comes across as quite basic. I often find myself wanting greater control and a wider range of styles, but the available options remain fairly simple. The mobile app also feels somewhat restricted. When I access a sheet on my phone, I quickly notice that I can't make all the adjustments I would normally do on the desktop version.
What problems is the product solving and how is that benefiting you?
This tool keeps all your work organized in one place. Tasks, dates, and owners are displayed clearly, which helps you avoid confusion and makes tracking progress much easier.

It also enhances team visibility. Everyone is aware of what you are working on and what the next steps are, so you end up sending fewer follow-up messages. Teams that use tools like Smartsheet often reduce their reporting time by about 20 percent.

Additionally, it helps standardize your processes. By using templates, rules, and structured workflows, your projects remain consistent, you minimize errors, and you achieve cleaner results.


    Jade D.

Intuitive and Easy with Room for Improvement

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Smartsheet's ability to simplify the creation of training records and manage internal procedures efficiently. The intuitive interface is a standout feature, making it easy to input algorithms and track necessary data effectively. The reporting capabilities are particularly impressive, enhancing my ability to manage and visualize information. Additionally, I find the forms useful for tracking customer feedback, offering a versatile tool for various organizational needs. When creating forms for company events or expanding the data structure with more columns and rows, Smartsheet provides straightforward and user-friendly options. The setup process was also super easy and simple, which eased the transition into using the software. Overall, Smartsheet delivers on usability and functionality, making it a valuable asset in my workflow.
What do you dislike about the product?
I find it difficult on occasion to locate sheets that I specifically created. A separate 'Created by me' section would be a helpful addition.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to streamline creating training records and customer feedback forms, solving form distribution issues. Its intuitive nature and data tracking ease enhance our internal processes.


    Construction

User-Friendly Platform That Unites Teams and Simplifies Information Sharing

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
It is user-friendly. It creates a space for all the team to jump onto one platform to find all different types of information.
The information created by internal staff is super easy to locate / navigate and we appreciate the many different avenues Smartsheet has to offer with lay outs, formulas, notification prompts & many more helpful tools.
What do you dislike about the product?
Smartsheet can be slow at times due to high memory usage.
What problems is the product solving and how is that benefiting you?
It has created one place we can input all our company information from individual contracts to overall pricing lists and much more. This benefits the company as the sheets have been formulated to react off new information being added to one triggering particular information being added to other sheets, resulting in informative reports at our fingertips at any time.


    Mario K.

Clear, but license management falters

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I greatly appreciate the clarity of Smartsheet, as it provides me with a clear and structured view of project planning. It makes my work easier, as I mainly read tables provided by colleagues and can thus process information efficiently.
What do you dislike about the product?
License management sometimes causes problems.
What problems is the product solving and how is that benefiting you?
I primarily use Smartsheet for project planning and appreciate its clarity. It allows me to easily read tables provided by colleagues.