Smartsheet
SmartsheetExternal reviews
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Excellent product - new contracting methodolgy not so much
What do you like best about the product?
Smartsheet is easy to use to set up forms, tracking and notifications. It is very intuitive and the help videos are perfect when you just need a little bit of help. When you need more than a little bit of help, support is very responsive and helpful.
What do you dislike about the product?
New pricing is painful. As we are moving into this new pricing model, Smartsheet was sensitive enough to ease the pain. It looks like the new model will take a bit more of our time to manage the users and their access types.
What problems is the product solving and how is that benefiting you?
We have over 800 Smartsheets. We use it to track Recalls, onboarding and offboarding, students and so much more.
Creating the tasks, dashboards and schedules.
What do you like best about the product?
That I can share with the people and we can work paraler on the same sheet.
What do you dislike about the product?
I thing that the bad thing of the Smartsheet is that you like it so much and is really helpful and you start to creating another and another and anothe sheet. And in short time you have hundrets sheets.
What problems is the product solving and how is that benefiting you?
It's easy for comunication with other stakeholders
A great experience
What do you like best about the product?
Love the automations and project management
What do you dislike about the product?
Can be a tricky to navigate- could have better functions
What problems is the product solving and how is that benefiting you?
Automations made my life easy because I can create forms that people can easily fill in and I get all the information I need.
Excel's Replacement with data management but not for dashboards
What do you like best about the product?
1. The fact that the system does not crash even with 100+ active users.
2. The ability to create sheets that feed of reports and vice versa - very helpful
3. Multiple access levels - helps manage people's access in a big organisation
2. The ability to create sheets that feed of reports and vice versa - very helpful
3. Multiple access levels - helps manage people's access in a big organisation
What do you dislike about the product?
1. The dashboard capabilities are not upto par with excel, for example, the option to merge two charts (line & bar) is quite easy in excel but the feature does not exist in smartsheet. Having to rely on external dashboard applications due to this problem.
2. Probably just me but hate that there can't be multiple owners of the same workspace. It'd be quite helpful
3. I hate it that whenever I change the column name in the main sheet, it does not feed onto the other sheets automatically, having to troubleshoot manually is tedious and boring
4. Would love to have xlookup and other new formulas available and probably a formula helper
2. Probably just me but hate that there can't be multiple owners of the same workspace. It'd be quite helpful
3. I hate it that whenever I change the column name in the main sheet, it does not feed onto the other sheets automatically, having to troubleshoot manually is tedious and boring
4. Would love to have xlookup and other new formulas available and probably a formula helper
What problems is the product solving and how is that benefiting you?
Excel crashes 100 times in 5 minutes when more people work on it
Smartsheet as an all in one PMO Tool.
What do you like best about the product?
Smartsheet provides me with most of the tools I need to manage my projects and maintain my PMO.
-Being able to store information in a spreadsheet form similar to Excel
-Being able to filter them using reports for presentations
-Being able to input data in different ways according to what they need to access and see using Dynamic View
-Being able to visualize my data in charts and dashboards
-Being able to connect with various connectors that I frequently use like SharePoint and BIM
-Being able to use it on a daily basis with minimal disturbances
-Customer support does reach out frequently for new features and for support needed
-Implementation of solutions is a easy as saving as using templates I already created for Projects, Programmes and Portfolios
-Most importantly, doing everything above in a single workspace for a single project.
-Being able to store information in a spreadsheet form similar to Excel
-Being able to filter them using reports for presentations
-Being able to input data in different ways according to what they need to access and see using Dynamic View
-Being able to visualize my data in charts and dashboards
-Being able to connect with various connectors that I frequently use like SharePoint and BIM
-Being able to use it on a daily basis with minimal disturbances
-Customer support does reach out frequently for new features and for support needed
-Implementation of solutions is a easy as saving as using templates I already created for Projects, Programmes and Portfolios
-Most importantly, doing everything above in a single workspace for a single project.
What do you dislike about the product?
-Charts and visualisation of data has lots of room for improvement.
What problems is the product solving and how is that benefiting you?
Collaborating between our company and suppliers and subcontractors
Scaling out workspaces quickly using templates we created
Scaling out workspaces quickly using templates we created
Using Smartsheet has been a great experience. I find it intuitive, flexible, and powerful.
What do you like best about the product?
The ability to create dynamic reports and dashboards makes tracking progress easy and keeps teams aligned.
What do you dislike about the product?
The mobile app is far less intuitive compared to the desktop version.
What problems is the product solving and how is that benefiting you?
It really helps our team eliminate scattered spreadsheets and manual tracking by providing a centralized, real-time platform for organizing work.
PMo management
What do you like best about the product?
- Templates
- Workspaces
- project Intake sheet
- Gantt charts templates
- projects dashboard
- Workspaces
- project Intake sheet
- Gantt charts templates
- projects dashboard
What do you dislike about the product?
- staff plan management - should plan working hours and costs for each project
- difficulties with excel data import
- difficulties with excel data import
What problems is the product solving and how is that benefiting you?
workspace sharing
Efficient Workflow Management Tool for Small Teams, but Missing Crucial Integrations.
What do you like best about the product?
Smartsheet has become an essential tool for our small team, helping us efficiently track our daily workload, manage RMAs, and prioritize tasks seamlessly. It's also a valuable repository for critical information such as warranty extensions, costing analyses, and project development updates. The ability to centralize this data in an easily accessible platform greatly streamlines our processes and improves overall productivity.
What do you dislike about the product?
A significant drawback is Smartsheet’s lack of API integrations with some of our critical systems we rely on daily, specifically our inventory management system (Unleashed) and Google Sheets, which our manufacturing team frequently uses. This limitation forces us into manual data re-entry and additional workflows, reducing efficiency and introducing unnecessary opportunities for error.
What problems is the product solving and how is that benefiting you?
Smartsheet addresses the challenge of disorganized workflow management by providing clear visibility and streamlined tracking for all team activities. It significantly reduces miscommunication, improves task prioritization, and enables quicker decision-making through easy access to centralized data.
Smart Sheet review
What do you like best about the product?
I like being able to create workspaces and have multiple sheets within the workspace
What do you dislike about the product?
I would like it to be easier to copy and paste sheets within a workspace. I don't like having to create a template and using that to duplicate a sheet.
What problems is the product solving and how is that benefiting you?
easier to collaborate on a sheet with smartsheet than excel
I use it to track CLEs
What do you like best about the product?
I like that it is a Cloud based system that our team can all see.
What do you dislike about the product?
It can be complicated to use the features
What problems is the product solving and how is that benefiting you?
It helps me track company CLEs and where I am in the accreditation stage.
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