Smartsheet
SmartsheetExternal reviews
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New User to Smartsheet
What do you like best about the product?
I enjoy how easy it is to submit my time requests as well as pulling reports.
What do you dislike about the product?
At first it was a bit confusing to navigate the site and figure out what features we have and can use.
What problems is the product solving and how is that benefiting you?
N/A
Smartsheet Product Review
What do you like best about the product?
One of the things I love most about working in Smartsheet is the automation feature: I can have myself or my colleagues alerted on a schedule. One of my sheets has an automation that alerts my department every Monday at 10:00AM. I think it's fantastic for productivity and task awareness.
What do you dislike about the product?
One of the things I dislike about Smartsheet is actually when creating a form: the primary field layout. When I'm creating a form/survey, I don't like that the main question that generates the survey HAS to be text/number, and can't be a dropdown or other type of field.
What problems is the product solving and how is that benefiting you?
Smartsheet has been incredibly helpful in creating a seamless automated task queue for workflow purposes. We have a variety of document filing and upload tasks that need to be delegated, and the task queues we are able to set up in Smartsheet ensure it is impossible for tasks to be missed. Prior to using Smartsheet, this was a problem for our business!
Versatile software. Great for lots of uses
What do you like best about the product?
Lots of different uses. I have created travel calendars, event registration, surveys and more. Lots of templates and video tutorials available.
What do you dislike about the product?
There is a little bit of a learning curve. Not always as intuitive as you would like it to be. But I find the videos very easy to follow.
What problems is the product solving and how is that benefiting you?
Alternative to Excel.
We use Smartsheet at my work so all my colleagues can access the same report/dashboards to share.
What do you like best about the product?
Dual access at one time; Ease of use of the product
What do you dislike about the product?
Not completely customizable at times; nothing more
What problems is the product solving and how is that benefiting you?
Simple to use and easy to share
Marketing campaign specialist
What do you like best about the product?
I love how smart sheets helps us facility jobs and requests among all of our vendors and internal stakeholders it makes it really easy for all of us to collaborate and send proofs back-and-forth!
What do you dislike about the product?
The only downside I would say is that it is not as user friendly for our global offices and employees.
What problems is the product solving and how is that benefiting you?
Project management, organization and communication with our coworkers and vendors.
good PM alternative tool that isn't actually better than any other PM tool
What do you like best about the product?
live updating and cross-functional between teams - having tables that are up to date and can be viewed by any party at any time
What do you dislike about the product?
lack of functionality with salesforce, required manual entries, consistent formula breakings, lack of dynamic actual tools outside of just a robust live excel.
Furthermore - immensely disappointed with customer support. In my dealings with your rep, Fernando Escobedo, I received completely uninformed answers and lack of responses without pestering follow ups. Frankly - this experience did worse for your brand in my eyes than any user functionality issues. I recommended not renewing licenses after working with this unprofessional rep.
Furthermore - immensely disappointed with customer support. In my dealings with your rep, Fernando Escobedo, I received completely uninformed answers and lack of responses without pestering follow ups. Frankly - this experience did worse for your brand in my eyes than any user functionality issues. I recommended not renewing licenses after working with this unprofessional rep.
What problems is the product solving and how is that benefiting you?
live program updates and project management capacities at a portfolio level
Smartsheet can be great to streamline your work
What do you like best about the product?
I use Smartsheet to collect information from numerous students for an annual essay writing contest, and it has been a game changer. By eliminating the need for paper copies and centralizing data collection, this application has significantly streamlined my workflow. Thanks to Smartsheet, I’ve been able to cut the time required for this task in half.
What do you dislike about the product?
The learning curve for setting up the automation is long and a little confusing if you're not familiar with Excel spreadsheets or are not tech savvy. However, once it was setup, I was easy to update and change for my needs
What problems is the product solving and how is that benefiting you?
Reducing time and paperwork and gathering data in one place. This is also a collaborative tool, so other can see and update in real time
My company uses Smartsheet for all projects.
What do you like best about the product?
Ability to track many task and streams. Ability to add notes and have emails sent from Smartsheet
What do you dislike about the product?
Hard to find specific items. Better search feature
What problems is the product solving and how is that benefiting you?
Allows me to track projects in detail
Smartsheet Review
What do you like best about the product?
Collaboration is best part about smartsheet, we utilize a lot of excel sheets, instead of having multiple people send to me and I have to consolidate and combine all the data, it allows for each of them to edit and update the data in one area all at the same time.
What do you dislike about the product?
Smartsheet's excel functionality is a bit lacking, would like to see more features added that are standard in excel.
What problems is the product solving and how is that benefiting you?
It's allowed us to build multiple data sources and tie them together to build KPI management.
One of The Best Project Managemnts Softwares!
What do you like best about the product?
My favorite thing about Smartsheet is that it eliminates the need for me too have multiple employees working in the same thing. Automations are sent without me thinking! People who need too be updated are, and I CAN TAKE EVERYTHING ON THE GO
What do you dislike about the product?
There are some features I wish could happen. One being that numbers onnimport aren't labeled as " 'xxx " that delays some time having to fix those! I also wish the mobile app was more advanced and can generate filters.
What problems is the product solving and how is that benefiting you?
Automatic Updates - getting people the right info
Live Updates- Always being able to see live metrics on a interactive dashboard.
Chat- Having a place to take notes on items/
Live Updates- Always being able to see live metrics on a interactive dashboard.
Chat- Having a place to take notes on items/
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