Smartsheet
SmartsheetExternal reviews
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Really good product
What do you like best about the product?
I really like how I can build in workflows with Smartsheets. It combines workflows with other users with the excel features that I like.
What do you dislike about the product?
It's a learning curve to figure out its usage.
What problems is the product solving and how is that benefiting you?
I often have data that I have to have various actors act on. Sometimes these are distinct users so I really like the ability to engage a workflow to reach out to users. I also like the field options that I can build logic on. One of our major projects is a purchasing program for hardware. I have also had to do phased projects and smartsheets allows tracking of phases for a myriad of users.
Nifty tool for collaboration
What do you like best about the product?
Ease of use, scheduling workflows and reminders
What do you dislike about the product?
External users seem to find it challenging to create an account and access the sheet we've shared with them.
What problems is the product solving and how is that benefiting you?
It's automating task reminders on various company processes and saves me time.
good experience using smartsheet, it has allowed multiple teams to collaborate effectively
What do you like best about the product?
team collaboration and the ability to set alerts for accountability.
What do you dislike about the product?
That there is no ability or use of tabs.
What problems is the product solving and how is that benefiting you?
visibility amung teams, we are also using is as a form set to help with workflow challenges from sales into our operations environment.
Smartsheet as guest user
What do you like best about the product?
Smartsheet is very easy to use with a team, good to share and with fast edits. It is reliable and the forms feature is good
What do you dislike about the product?
Sometimes smartsheets deletes and recorrects my work when something looks wrong to it. It is frustrating because then there is wrong data.
What problems is the product solving and how is that benefiting you?
It is making it easier to track what steps need to be done and alert team members to tasks by sending them a notification
Director
What do you like best about the product?
Ease of use. Export to excel. short learning curve
What do you dislike about the product?
Support team is not responsive. I wasted 3 days just to get our payment system changed
What problems is the product solving and how is that benefiting you?
Helps in collocation and project tracking
Greta Project management Tool
What do you like best about the product?
I am highly satisfied with the platform's web accessibility, robust security features, and seamless functionality. The system provides a reliable and user-friendly experience, ensuring both ease of use and strong data protection.
What do you dislike about the product?
There is very little I dislike about the platform. Overall, it meets my needs effectively with minimal issues.
What problems is the product solving and how is that benefiting you?
I use Smartsheet extensively for project management, maintaining RAID logs, and managing project sign-offs. It provides a structured and efficient way to track progress, mitigate risks, and ensure accountability throughout the project lifecycle.
Powerful, Simple, and Elegant
What do you like best about the product?
I use SmartSheet daily - mainly for project management and easy coordination across teams. It is a very intuitive product to use and has so much flexibility. I love the SmartSheet Community page as well for connecting with other users who can provide helpful information or show new tips/tricks. I have been using the product for nearly a year and am finding new ways to get more out of it almost every day. It was very easy to learn and very easy to integrate into workflows across everything I am lead on. Customer support is also been extremely kind and helpful when I needed an extra hand. My favorite feature right now is turning the Grid view into Calendar view for project management - it's such a simple way to show off a timeline!
What do you dislike about the product?
I wish the first column on a Grid/Sheet could be more flexible. Sometimes allowing it to be a dropdown or a checkbox would be helpful.
What problems is the product solving and how is that benefiting you?
It helps bring coordination and communication to the team in an easy to use, elegant way. When using it, we all stay informed and up to date on a project's status.
Good alternative tool for project coordination and follow up on projects.
What do you like best about the product?
Follow up tools are easy to set up and use, for example creating a check list for a project or a study is very simple and easy to intergrade for end user. I especially like that I can create separate archive which makes archiving process overall easy to manage and data retrieval convenient. I very much like the linking system between multiple sheets. Creating workspaces helps to categorize work between users and limit access for different employees. Similarities to excel help to use functions. Overall I use SS everyday in my work which makes it a good tool for my work, I can easily find answers to my questions trough Smartsheet Learning Center and forums.
What do you dislike about the product?
Used with chrome it can be very taxing on the pc and memory requirement is high when large sheets are edited . There are few weird bugs that can happen with using functions, but over all very minor.
What problems is the product solving and how is that benefiting you?
Project coordination is easier to follow. In my previous role I have used SS for a research associate role; study component checks and for preparatory phase. Also for data and notes collection.
I really like that multiple excel files can now be in one place and I can access all of them basically through web browser.
I really like that multiple excel files can now be in one place and I can access all of them basically through web browser.
Helpful for collaboration.
What do you like best about the product?
The most helpful part of Smartsheet is that you can easily share proofs and attachments with other coworkers for easy collaboration. There is no need for emails or long conversations, and this helps get the job done quicker.
What do you dislike about the product?
I feel like it should be less like excel and more simple to use. It's a bit too much for people who have never used it.
What problems is the product solving and how is that benefiting you?
I work in the marketing department, and instead of people emailing with ideas and requests, they simply put in a ticket and it is easy to organize between my coworkers and I.
Smartsheet has a lot of potential, but sometimes can have few limitations
What do you like best about the product?
I like the automation and workflow rules, they are a powerful tool for me, today.
What do you dislike about the product?
I have an issue with smarthsheet, I use a tool called "caffeine.exe", it means that, every minute it will emulate a "click" on my screen, because I can't configure the automatic lock screen, this helps me to deal with the setting, but means that very often I loose data on smartsheet, because when I click on cell, and click on another, it deletes the content of the cell.
This is annoying and risky, because I lost data that I couldn't revert several times
This is annoying and risky, because I lost data that I couldn't revert several times
What problems is the product solving and how is that benefiting you?
It makes possible for me to create action plans, this type of project needs reminders, owners, periodic updated, the timeline (gannt) feature is great, all these aspects helps me to deliver what needs to be done with few clicka
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