Smartsheet
SmartsheetExternal reviews
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Smartsheet in a nutshell
What do you like best about the product?
I like how you can easily change to see a Gantt Chart and back to a project view of the system. It make it easy to convey changes to other as well as notify others of project changes.
What do you dislike about the product?
It is hard to get a screen shot of large Gantt Charts and move it into other applications. Sometimes it is hard to read and see if the chart is too big and there is too much information.
What problems is the product solving and how is that benefiting you?
It is making it easy for others to assign projects to others since there are notications that get sent to others.
Clean and Elegant Collaboration Tool.
What do you like best about the product?
Smartsheet is simple to use and to administer. It was very easy to setup, and we use it daily. The ability to script and automate features is a large value add. We are also able to integrate it into our other systems using the APIs. It is so easy to use that we haven't needed to contact customer support.
What do you dislike about the product?
The way the pages are presented on the user home screen can be a bit confusing at first.
What problems is the product solving and how is that benefiting you?
It allows us to document things in a common location and to seamlessly share this information with internal and external stakeholders.
Excellent Tool
What do you like best about the product?
I use Smartsheet for product management of our backlog, showing progress of the quarter plan and it's wonderfully versatile in the options to show progress. It's super easy to use and have loads of applicable features.
What do you dislike about the product?
I dislike our company's willingness to integrate our Jira projects to show epic and story detail in Smartsheet. I would love to have Smartsheet our source of truth, but our only obstacle is our own organization to make that happen.
What problems is the product solving and how is that benefiting you?
Smartsheet provides a full list view of all the work we're planning for the quarter (software development) and is fully customizable. It provides multiple views of the data on the sheet to provide insights into the data in multiple views for stakeholders.
Helps keep information organized
What do you like best about the product?
The features on sheets that make organizing data easier, I also like the options available to organize data. The few issues we have had, customer service was pretty responsive. Sheets itself is relatively user friendly and easy to use.
What do you dislike about the product?
I do wish more features were available with the basic package. I would like to be able to evaluate data from two different sheets but we don't need all the features offered in pro.
What problems is the product solving and how is that benefiting you?
Organizing case status in one area where its easy to refer.
Plan, create and execute
What do you like best about the product?
Smartsheet has become a core PPM tool for our organization—we use it daily to manage everything from project timelines to team collaboration and cross-functional reporting. What stands out most is the ease of use, the uniform functions makes it easy to implement in an international capacity. The spreadsheet-like interface that is similar to more conventional software like excel makes onboarding incredibly simple, even for users who aren’t tech-savvy.
Smartsheet’s wide range of features—from automated workflows and conditional logic to dashboards and forms—makes it incredibly versatile for all kinds of business needs. I also enables limitations of responsibility for better data discipline.
We use Smartsheet every day as it is our de facto Project Management solution , and it integrates seamlessly with the tools we already rely on, including Microsoft Teams.
The customer support has also been top-notch. Whether it's via live chat, email, or the active Smartsheet Community, we always get clear, timely responses.
Smartsheet’s wide range of features—from automated workflows and conditional logic to dashboards and forms—makes it incredibly versatile for all kinds of business needs. I also enables limitations of responsibility for better data discipline.
We use Smartsheet every day as it is our de facto Project Management solution , and it integrates seamlessly with the tools we already rely on, including Microsoft Teams.
The customer support has also been top-notch. Whether it's via live chat, email, or the active Smartsheet Community, we always get clear, timely responses.
What do you dislike about the product?
Some advanced and ease to use functions are locked behind License users or additional addon´s.
Basic Features from other more conventional software such as Excel might be missing from Smartsheet.
Basic Features from other more conventional software such as Excel might be missing from Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet essentially enabled us to create a Portfolio view of our Projects thanks to Control center. We have uniform project plans, cross sheet automations and reporting. Quite good data disciple and Project collaboration thanks to sharing permissions
Collaboration
What do you like best about the product?
Create and manage project schedules, including Gantt charts and calendars
What do you dislike about the product?
Smartsheet’s extensive features set can be overwhelming for new use
What problems is the product solving and how is that benefiting you?
Smartsheet provides real time visibility into project progress and performance
Timeline and Team Task
What do you like best about the product?
Easy to use, similar to Excel, and Project.
What do you dislike about the product?
Our site team advised the timeline is hard to use on a iPad, or Phone.
What problems is the product solving and how is that benefiting you?
Team timeline, the site team can edit and share project dates, so that the office
Smartsheet makes life easy
What do you like best about the product?
Automations. I love being able to create automations for almost every aspect of my working needs. As a process orientated person being able to automate the process to keep others on track is an effective tool in getting the job done my way.
What do you dislike about the product?
some basic functionality is missing like pivots (yes you can pay but this is so basic when coming from excel it should be included) and incorporating multiple rows in a generated document.
What problems is the product solving and how is that benefiting you?
We have been able to move our manufacturing from paper to computers and have the whole process flow along keeping the production on track and easy for our users to follow.
Sophisticated version of excel
What do you like best about the product?
All the different functions and things you can do with Smartsheet.
What do you dislike about the product?
It is not very intuitive and user friendly. The learning curve is pretty steep with Smartsheet, and the easiest way to learn about the different functionalities is to see what other people have done and ask them how they did it.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for the purpose of project management. Smartsheet helps me keep everything organized and consolidated in one place while also fostering collaboration between different teams.
Instinctive, cooperative software
What do you like best about the product?
I utilize Smartsheet to efficiently generate and modify Gantt charts for different phases of design and construction. The UI is user-friendly and aesthetically pleasing. As a small enterprise, we consider Smartsheet to be adaptable to our requirements, and we regard the Pro edition pricing plan as one of the most competitive available.
What do you dislike about the product?
Utilizing the full functionalities of Smartsheet entails a learning curve; nonetheless, it is relatively straightforward for basic project management.
What problems is the product solving and how is that benefiting you?
Smartsheet enables us to anticipate potential scheduling concerns and facilitates straightforward modifications as projects advance.
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