Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Effortless Project Management and Team Collaboration
What do you like best about the product?
I like that Smartsheet makes project management and collaboration simple. It’s easy to track tasks, timelines, and resources all in one place, keeping teams organized and on schedule.
What do you dislike about the product?
Sometimes it can feel a bit complex to set up new sheets or automate workflows, and a few more customization options would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of keeping projects and teams organized by centralizing tasks, timelines, and resources. This benefits me by improving collaboration, tracking progress efficiently, and ensuring projects stay on schedule.
Effortless Client Communication Made Easy
What do you like best about the product?
How easy it is to communicate between the client and ourselves
What do you dislike about the product?
I have no issues with smart sheet at all
What problems is the product solving and how is that benefiting you?
Speeds up how quickly the client can get remits to us and we can reply instantly and add any updates and documentation
Effortless Workflow Simplification with Easy Setup
What do you like best about the product?
I switched from creating Excel spreadsheet to critical milestone dates to Smartsheet. It is a great tool to help show workflow, dependencies, contributors. The output is an easy to understand timeline that can be duplicated for repeating projects. (If launching multiple times a year, no need to recreate).
Super easy to set up - start from scratch or use one of the predefined templates.
Super easy to set up - start from scratch or use one of the predefined templates.
What do you dislike about the product?
The features are intuitive but there are some that can be helpful once learned.
Learning how to link dependencies too a bit of time but well worth it.
I am relatively new to the program and look forward to learning more what it can do.
Learning how to link dependencies too a bit of time but well worth it.
I am relatively new to the program and look forward to learning more what it can do.
What problems is the product solving and how is that benefiting you?
Time & project management
Scheduling - visibility to dependencies
Contributor Accountability - who is responsible for what and when
Scheduling - visibility to dependencies
Contributor Accountability - who is responsible for what and when
Clunky Interface and Lacking Formula Support
What do you like best about the product?
I try to avoid using the system to be frank
What do you dislike about the product?
I find the system difficult to use clunky , no formula helper
What problems is the product solving and how is that benefiting you?
None
Empowers Collaboration Like Excel on Steroids
What do you like best about the product?
I think of Smartsheet as Excel on steroids. It enables our company to collaborate and share information efficiently, both with customers and within our team.
What do you dislike about the product?
The user interface feels outdated to me, and I wish it were more user-friendly. Additionally, I believe many of its features could be handled by other software suites, such as Excel or Jira. In cases where those alternatives are available, I don't think it's worth paying for this product.
What problems is the product solving and how is that benefiting you?
We can create workload tables and scorecards, which help us collaborate more effectively between internal teams and improve our communication with one another.
Effortless Time Management with Intuitive Smartsheet
What do you like best about the product?
I find Smartsheet easy to use, which really helps with managing my time effectively. I love the automated templates, and I also appreciate that it sends notifications, which I love. Everything about Smartsheet is great for me, and setting it up was so easy.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Smartsheet for managing my time. It's easy to use, I love the automated templates and the notification system.
Easy Project Management, but Feels Like Excel
What do you like best about the product?
Good solution to manage projects and run reports, but familiar layout to everyone using spreadsheets, so shallow learning curve.
What do you dislike about the product?
Some confusion about whether similar benefits could be exploited using Microsoft Excel
What problems is the product solving and how is that benefiting you?
We have multiple projects with project teams working in a matrix management structure. Smart Sheets allows us to focus on tasks/products/other items that we can filter by, so that everyone can obtain the data relevant to them and provide updates on tasks by creating reports on the same data set rather than attempting to maintain multiple project plans in separate systems/documents.
Clear and Accessible for Everyone
What do you like best about the product?
it is useful for everyone it is a clear program
What do you dislike about the product?
I have nothing that I dislike about Smartsheet.
What problems is the product solving and how is that benefiting you?
we have the planning included here and this works very well for us
Seamless Data Collection with User-Friendly Forms
What do you like best about the product?
I really appreciate that they offer forms. Having a front-facing form for people to fill out, with all the data accessible on the back end, has been extremely useful. I also enjoy using the automation workflows and conditional formatting features.
Additionally, we've used the program for handling applications and have connected it to Slack. The ability to integrate these tools and automate updates has been impressive.
Additionally, we've used the program for handling applications and have connected it to Slack. The ability to integrate these tools and automate updates has been impressive.
What do you dislike about the product?
I really wish the phone app offered more functionality. At the moment, navigating through it and reviewing the data is quite difficult. Additionally, the Card view and tasks section could use an update. Everything feels confusing right now, and the fact that you can only see your tasks in specific views makes the experience feel disorganized.
What problems is the product solving and how is that benefiting you?
Applications for a program we run yearly.
Capturing attendance for credit purposes.
Keeping track of training sessions and billing stages.
Monitoring the stages of superintendent search stages.
Capturing attendance for credit purposes.
Keeping track of training sessions and billing stages.
Monitoring the stages of superintendent search stages.
Great
What do you like best about the product?
I like that Smartsheet provides a clear and organized way to manage projects and collaborate with others. It’s flexible and integrates well with other tools.
What do you dislike about the product?
The filtering options could be more intuitive and user-friendly. Sometimes it takes extra steps to get the view I need.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me track End-of-Lease (EOL) data in one place, making it easier to monitor timelines and stay accurate. It saves time and reduces manual work.
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