Smartsheet
SmartsheetExternal reviews
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Effective way to collaborate amongst teams
What do you like best about the product?
I love that multiple people can be in the sheet at once because some services don't offer that feature.
I also love that you are able to add work flows such as adding someone to a task and then alerting them that something has been assigned to them. It makes working across teams so much easier instead of e-mailing back and forth.
We have been able to create dashboards for our sponsored events which has been a huge help in laying out data with visual graphs and charts. It looks really clean and and has helped us keep on track with deadlines, goals, and tasks.
I also love that you are able to add work flows such as adding someone to a task and then alerting them that something has been assigned to them. It makes working across teams so much easier instead of e-mailing back and forth.
We have been able to create dashboards for our sponsored events which has been a huge help in laying out data with visual graphs and charts. It looks really clean and and has helped us keep on track with deadlines, goals, and tasks.
What do you dislike about the product?
I wish that you could have multiple sheets within one created Smartsheet because sometimes it makes more sense for our teams to have all the data within one Smartsheet instead of 2 in the workspace.
I also wish you could add bullet points within the cells. Right now I have to add another line in the cell and use '-' to list out items and it is a bit cumbersome.
I also wish you could add bullet points within the cells. Right now I have to add another line in the cell and use '-' to list out items and it is a bit cumbersome.
What problems is the product solving and how is that benefiting you?
Smartsheet has been the most effective tool for cross team collaboration on events. It has enabled our teams to be synced on deadlines and goals we need to reach before event day. Instead of having 100 spreadsheets to keep track of data and companies, we have narrowed it down to 1-2 Smartsheets.
In addition to events, it has also been super helpful with processing gifts from the gift services team to me. Before it was a very clunky process of sending a bunch of emails and not knowing really when I have been assigned to review a gift. But now, I am able to get a notification and see all of my pending & approved gifts in one spot. It's more streamlined and cleaner to review data.
In addition to events, it has also been super helpful with processing gifts from the gift services team to me. Before it was a very clunky process of sending a bunch of emails and not knowing really when I have been assigned to review a gift. But now, I am able to get a notification and see all of my pending & approved gifts in one spot. It's more streamlined and cleaner to review data.
Ease of Reporting
What do you like best about the product?
Smartsheet makes reporting and dashboards a breeze! I would highly recommend for creating and recreating and exporting routine reports, as well as creating dashboards pulling from multiple sheets.
What do you dislike about the product?
There is a bit of a learning curve for some, but Smartsheet does have a bank of learning materials.
What problems is the product solving and how is that benefiting you?
Smartsheet benefits report creation and provides automated status updates.
Robust task + accomplishment tracking
What do you like best about the product?
I like that I can go back and see the progress I made on my projects to remind myself that we are moving forward (even when it feels like we are stagnant)
What do you dislike about the product?
Indent / outdent feature is hard to use (but useful)
What problems is the product solving and how is that benefiting you?
1 location for tracking all projects / task
Collaborating in real-time on time-sensitive tasks.
What do you like best about the product?
Smartsheet allows me to collaborate in real-time with my collogues on time sensitive tasks that require extensive updates and tracking. Giving us a workspace that can evolve with the needs of our organization is a great benefit. It is also easy to use, and there is no application needing to be downloaded, and no crashes that you need to deal with. Saving the workspaces and sheets are at the click of a button, and everything exists in the cloud for seamless collaboration.
What do you dislike about the product?
Sometimes, when creating a workspace for Form-Use, the user-interface can be a bit cumbersome, for example, creating a sheet rather than a form in the Menu-tree. Also, a more frequent auto-save option would be a great toggle feature.
What problems is the product solving and how is that benefiting you?
When managing projects that are multiple months long, and incorporates multiple stakeholders and departments, Smartsheets makes it easy to tag, comment, attach, and share documents and important information within the teams and partners. It eliminates the need to search through inboxes and second guess tasks. We can view the shcedules and create SOPs in the same web app and it is cloud-based for ease of use.
A Powerful and Flexible Tool for Project Management and Collaboration
What do you like best about the product?
Highly Customizable Workspaces:
Smartsheet allows for the creation of project dashboards, Gantt charts, task lists, and more. You can customize sheets with dropdowns, checkboxes, symbols, and formulas, which makes it adaptable to almost any type of workflow—from construction project tracking to marketing calendars.
Real-Time Collaboration:
Multiple team members can update sheets in real time. I appreciate the version control and activity log, which help maintain transparency across teams and departments.
Automation Features:
One of the most powerful aspects is the built-in automation—such as automated reminders, update requests, and approval workflows. These have helped streamline repetitive tasks and reduce manual follow-ups.
Integration-Friendly:
It integrates with popular tools like Microsoft Teams, Outlook, Google Workspace, DocuSign, and even Power BI, which is a big plus for teams already using these platforms.
Permissions Control:
The ability to share sheets with different permission levels (viewer, editor, admin) makes it easy to collaborate with internal team members, clients, or third-party vendors securely.
Smartsheet allows for the creation of project dashboards, Gantt charts, task lists, and more. You can customize sheets with dropdowns, checkboxes, symbols, and formulas, which makes it adaptable to almost any type of workflow—from construction project tracking to marketing calendars.
Real-Time Collaboration:
Multiple team members can update sheets in real time. I appreciate the version control and activity log, which help maintain transparency across teams and departments.
Automation Features:
One of the most powerful aspects is the built-in automation—such as automated reminders, update requests, and approval workflows. These have helped streamline repetitive tasks and reduce manual follow-ups.
Integration-Friendly:
It integrates with popular tools like Microsoft Teams, Outlook, Google Workspace, DocuSign, and even Power BI, which is a big plus for teams already using these platforms.
Permissions Control:
The ability to share sheets with different permission levels (viewer, editor, admin) makes it easy to collaborate with internal team members, clients, or third-party vendors securely.
What do you dislike about the product?
Learning Curve:
While the interface is user-friendly for spreadsheet users, some of the more advanced features like automation rules, formulas, and report-building can be a bit tricky to master at first. I recommend new users take advantage of their Help Center or training resources.
Pricing:
Smartsheet can get expensive, especially for small businesses or teams that need multiple licenses. Some useful features are only available on higher-tier plans.
Mobile App Limitations:
The mobile version is convenient for checking updates on the go, but it’s more limited in terms of functionality compared to the desktop platform.
While the interface is user-friendly for spreadsheet users, some of the more advanced features like automation rules, formulas, and report-building can be a bit tricky to master at first. I recommend new users take advantage of their Help Center or training resources.
Pricing:
Smartsheet can get expensive, especially for small businesses or teams that need multiple licenses. Some useful features are only available on higher-tier plans.
Mobile App Limitations:
The mobile version is convenient for checking updates on the go, but it’s more limited in terms of functionality compared to the desktop platform.
What problems is the product solving and how is that benefiting you?
Manual Tracking and Reporting
Creating reports used to take hours of consolidating information from multiple sources. With Smartsheet, I can create automated reports that update in real time.
Benefit: This saves me significant time every week and ensures leadership always has access to the most current data.
Creating reports used to take hours of consolidating information from multiple sources. With Smartsheet, I can create automated reports that update in real time.
Benefit: This saves me significant time every week and ensures leadership always has access to the most current data.
Great for companies and collaboration
What do you like best about the product?
Smartsheets helps my teams collaborate in real time. It's been crucial for completing projects and keeping staff up to date in real time.
What do you dislike about the product?
I don't have anything i dislike about Smartsheet's.
What problems is the product solving and how is that benefiting you?
It's help us work remote in synce by keeping us updated in real time.
Accessible, Functional, Customizable
What do you like best about the product?
Sharing information and documents is really effective
What do you dislike about the product?
Some of the sheets are a little dificult
What problems is the product solving and how is that benefiting you?
Receiving documents quickly and efficiently
It's a pretty solid tool for project management
What do you like best about the product?
I like best that it has AI incorporated into the tool, which helps with formulas. It also has a lot of different view and the tool is being upgraded continuously. It is also pretty intuitive and easy to understand.
I also like that there is a whole community that shares with issues and the solutions.
I also like that there is a whole community that shares with issues and the solutions.
What do you dislike about the product?
Sometimes it can be pretty slow and difficult to download. Some features that would make sense are missing.
What problems is the product solving and how is that benefiting you?
Mostly project management and resource management. It helps with planning of the projects as well as the planning on resources usage.
Intuitive project management software
What do you like best about the product?
Very easy to use with intuitive controls. I like the way you can build very simple Gantt charts and dial up to much more complex and comprehensive project management tracking according to your needs. Being able to publish dashboards is great for keeping senior leadership and external stakeholders up to date. There are a huge variety of pre-formed templates to get new projects started and these can be easily adapted.
What do you dislike about the product?
It would be useful to have different levels of license for team members who just need to keep their task status updated, but are not creating new projects themselves. This has been a real barrier for integrating Smartsheet's use as a whole company system for a cash limited startup.
Some of the formulas in Smartsheet can be slightly confusing to figure out.
In terms of functionality, features I would love to see are: 1) easier ways to capture slack in a project and 2) the ability to define project timelines by a single deadline at project end.
Some of the formulas in Smartsheet can be slightly confusing to figure out.
In terms of functionality, features I would love to see are: 1) easier ways to capture slack in a project and 2) the ability to define project timelines by a single deadline at project end.
What problems is the product solving and how is that benefiting you?
Visibility of critical path
project managing time line etc
What do you like best about the product?
the software is very simple to use and work with
What do you dislike about the product?
missing some function hard to change from project
What problems is the product solving and how is that benefiting you?
time line multi task managment
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