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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tim (TJ) B.

Really enjoy the simple interface and ease of use in building timelines and work back schedules

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use and learn compared to other tools that are similar, such as MS Project. I really like how Smartsheet categorizes projects within buckets, and can easily leverage templates to help newer team members learn the project management process and best practices. We have integrated smartsheets with other tools successfully too which has been nice to pull data and work into other tools that some other teams prefer over a more PM oriented tool. I use Smartsheets daily and have for many years in the agency world and it is very helpful for tracking progress and also alerting you when you are off. Overall, highly recommend!
What do you dislike about the product?
Can be complicated to use across time zones and geographic regions. It can be difficult to learn the steps to properly build a workback schedule if you are not familiar with dependencies but their customer support is great, and so is the general learning curve to implement this for specific teams and projects.
What problems is the product solving and how is that benefiting you?
Keeps the work organized and in one spot as a source of truth for myself but also my extended team, other vendors/partners, and my clients. It is very nice to have long term when you manage multiple projects and sometimes knowing the overall health/status of projects, from at least a timeline perspective, is very important.


    Brianna C.

A great project management tool

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
I love the way it organizes my data and the AI formulas makes it easy to create formulas that you would otherwise have to memorize how to use.
What do you dislike about the product?
The analysis of the data isn't as good as what Excel or Google Sheets could do. The change in licenses is a huge bummer for the team and something we are all very much disappointed in.
What problems is the product solving and how is that benefiting you?
Team collaboration


    Accounting

Smartsheet is great for project management collaboration

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
Love the ease of use for project tracking and notifications when tasks are complete
What do you dislike about the product?
There's a bit of a learning curve, but Smartsheet has great resources
What problems is the product solving and how is that benefiting you?
Keeps my team on track and aware of tasks and dates


    olu a.

Smartsheet review

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet stands out for its blend of spreadsheet familiarity with project management power. Such as flexibility and customization, collaboration, automation, integration ecosystem and scalability
What do you dislike about the product?
What I dislike about Smartsheet is the limited formula capabilities and sometimes performance on large sheets.
What problems is the product solving and how is that benefiting you?
Lack of Centralized Project Tracking and Inefficient Communication & Collaboration


    SEAN B.

A very highly useful tool that allows real time collaboration between users

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
- Real time collaboration
- Can create document registers and grant and remove access
- Can create programmes
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What do you dislike about the product?
- permission need more variables (we want to add users as strictly viewers and not to be able to download potentially sensitive information)
- Cannot copy effectively to and from excel despite them both using cell formats
What problems is the product solving and how is that benefiting you?
Having a shared and controlled workspace for each projects that allow us to track the stage and status of all deliverables in real time whilst allowing the client to view the progress


    Information Technology and Services

Great for tracking your to-do list

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease with which I can create tasks and subtasks for my to-do list and do some basic project management without the cumbersomeness of MS Project. It's very easy to use compared to Project.
What do you dislike about the product?
I guess I do not know if it can be used offline, if so, that would be great.
What problems is the product solving and how is that benefiting you?
It's more efficient than Excel or Project so it makes it easy to create tasks and sub-tasks, use priorities, assign owners, filter the views etc


    Consulting

Smart tool for Data Gathering and Storage

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
Project management - saving details of various stories of salesforce
What do you dislike about the product?
Nothing much - profuct functionality has no concerns
What problems is the product solving and how is that benefiting you?
Data saving and gathering of records


    E-Learning

Smartsheet is the best tool to manage multiple workstreams at once

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
The ability to create project plans with detailed timelines to highlight user responsibilities so easily is key. I use it for all major projects and will update frequently.
What do you dislike about the product?
I think creating dashboards for a high level overview of a project status is too difficult. Making this easier would complete the product
What problems is the product solving and how is that benefiting you?
Being able to manage multiple projects' timeline and share with stakeholders
Produce project timelines which are accurate really helps to manage senior stakeholders


    charlene a.

Useful and Intuitive

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how easy it is to use. As well as the fact that it is HIPAA complaint. I use it every day with work, and it has facilitated accountability and organization in the workplace
What do you dislike about the product?
Some of the features aren't as intuitive as I would hope. Also, onboarding to was via video, and if we wanted support with specific functions it had to be paid for, which was surprising considering we were already paying for the business account for each user.
What problems is the product solving and how is that benefiting you?
Organization of data, accountability of information, and creation of dashboard. This is beneficial because it simply could not be done properly before, and now it can.


    Hospital & Health Care

Daily Smartsheet usage

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
It great for team collaboration and storing documentation.
What do you dislike about the product?
The only con is that it lags and glitches a lot when multiple people are on the same sheet editing.
What problems is the product solving and how is that benefiting you?
Benefiting large group collaboration and documentation storing.