Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
EXCELLENT
What do you like best about the product?
THAT CAN BE SHARED WITH MANY PEOPLE
What do you dislike about the product?
NOTHING ALL GOOD, IT HELPS US A LOT IN THE WORK AREA
What problems is the product solving and how is that benefiting you?
IT HELPS US ALL STAY SYNCHRONIZED ON THE PROJECTS
great shared tracking and reporting tool
What do you like best about the product?
the ease of diverse project planning, management and tracking while keeping the ability to visually show curated data on dashboards or reports
What do you dislike about the product?
difficulties integrating live to other apps
What problems is the product solving and how is that benefiting you?
many people can collaborate on same sheets, gives curated views I can export, different sharing permissions allowing various access levels, tracking of versions and changes, automated input of data with forms
Smartsheet Review: A Must-Have for Any Nonprofit
What do you like best about the product?
As someone who works in the nonprofit world, staying organized and keeping track of outreach is essential - and Smartsheet has been a total game changer. What I love most is its ease of use. You don’t need to be super tech-savvy to dive in and start building sheets that work for you.
I use it primarily as a tracker to manage my professional outreach, and it’s been incredibly helpful to have all my data stored in one place. Whether I’m following up with community partners, organizing events, or reporting progress, Smartsheet makes it simple to keep everything streamlined and accessible.
For nonprofits juggling multiple projects and stakeholders, Smartsheet is a must. It keeps you efficient, accountable, and ready to show impact at a moment’s notice.
I use it primarily as a tracker to manage my professional outreach, and it’s been incredibly helpful to have all my data stored in one place. Whether I’m following up with community partners, organizing events, or reporting progress, Smartsheet makes it simple to keep everything streamlined and accessible.
For nonprofits juggling multiple projects and stakeholders, Smartsheet is a must. It keeps you efficient, accountable, and ready to show impact at a moment’s notice.
What do you dislike about the product?
While it’s easy to get started with basic sheets, more advanced features (like automation, dashboards, and formulas) can take time to learn if you’re not already familiar with Excel-style logic or database tools. Also, while it’s great for tracking outreach and data, it’s not a full-fledged CRM. So if your organization is looking for deeper relationship management or donor pipeline features, you may still need to pair Smartsheet with another platform.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped me solve several key business challenges in the nonprofit space. It allows me to easily track professional outreach, ensuring I never miss a follow-up or lose sight of a potential partnership. By centralizing data, it replaces scattered spreadsheets and sticky notes with one reliable hub for managing contacts, event planning, and sponsorship tracking.
It also improves accountability and transparency among team members and volunteers by making timelines, responsibilities, and progress visible to everyone. Smartsheet simplifies project management for everything from fundraisers to awareness campaigns and streamlines reporting, making it easy to gather the data I need for updates or board meetings. One of the biggest time-savers has been the ability to create repeatable systems—once I’ve built a sheet for an initiative, I can simply duplicate and adjust it, keeping everything consistent and efficient.
It also improves accountability and transparency among team members and volunteers by making timelines, responsibilities, and progress visible to everyone. Smartsheet simplifies project management for everything from fundraisers to awareness campaigns and streamlines reporting, making it easy to gather the data I need for updates or board meetings. One of the biggest time-savers has been the ability to create repeatable systems—once I’ve built a sheet for an initiative, I can simply duplicate and adjust it, keeping everything consistent and efficient.
Bumpy at first but getting better
What do you like best about the product?
Smartsheet has so many amazing features. It can do almost anything you want it to do. Workflows, approvals, automation, tracking, formatting, project management, document management, resource management, syncing with other applications like sharepoint and salesforce. Smartsheet can do it all! There are tons of out of the box templates that make it easy to use. And customer support has been responsive to feedback. The previous licensing structure was a nightmare but smartsheet took that feedback and made some amazing improvements. They paused billing on the licensing to fix customer grievances and came up with a much better solution. The smartsheet knowledge base is also an incredible resource for training and implementation. I use it every day.
What do you dislike about the product?
The downside is that because it is so customizable, you really need to have a smartsheet technical guru on staff. And if you want something different than the out of the box templates, you need to hire a 3rd party partner to configure it for you. Our initial onboarding period was pretty bumpy but we've since gotten a new account manager who is awesome.
What problems is the product solving and how is that benefiting you?
We had too many separate applications and people were spreading themselves thin jumping back and forth into systems that didn't talk to eachother. We had no visibility into tasks or project timelines and could not effectively manage our projects and deadlines. We needed metrics and dashboards for projects and portfolios and smartsheet can provide all that and more.
Decent but not comprehensive
What do you like best about the product?
I use smartsheet mainly for 2 things - create & miantain forms, request queue management.
>> Creating forms is easy and looks way better than google forms. Helps to track & delegate requests in a simplified manner.
>> Workflows are pretty handy in triggering email notifications for things like weekly reports, request updates etc.
>> Formatting options are good in sheets. Filters can be shared, excellent feature
>> Creating forms is easy and looks way better than google forms. Helps to track & delegate requests in a simplified manner.
>> Workflows are pretty handy in triggering email notifications for things like weekly reports, request updates etc.
>> Formatting options are good in sheets. Filters can be shared, excellent feature
What do you dislike about the product?
There are many limitations and would be great if product is evolved.
>> Validations are missing in forms like I don't want user to select a date in past
>> There is no option to hide details in form so that same form link can be maintained and information can be exposed based on situation and scenario.
>> Forms can be more advanced like field can fetch values from excel loaded into smart sheet etc. right now it is all static info
>> Validations are missing in forms like I don't want user to select a date in past
>> There is no option to hide details in form so that same form link can be maintained and information can be exposed based on situation and scenario.
>> Forms can be more advanced like field can fetch values from excel loaded into smart sheet etc. right now it is all static info
What problems is the product solving and how is that benefiting you?
>> Helps to collect information from stakeholders
>> Requests can be tracked and delegated to team
>> Email notifications are very useful
>> Form look and feel is good
>> Requests can be tracked and delegated to team
>> Email notifications are very useful
>> Form look and feel is good
Helpful tool to organize and manage different projects efficiently
What do you like best about the product?
The Gantt charts in Smartsheet are super helpful for keeping track of different timelines and dependencies. One of the biggest upsides of using Smartsheet is that the entire team can access and update the same information in real time, so there’s no need to go back and forth with questions—everything stays organized and up to date in one place.
What do you dislike about the product?
The least helpful part about Smartsheet is that it can take a while to set up initially, especially when building out dashboards or more complex sheets. A downside is that some of the tools and features aren’t very intuitive or easy to find, and I wish there were better automation options for dashboards to save time.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping solve several business problems, like keeping project timelines organized, improving team collaboration, and ensuring accountability across tasks. It helps track progress in real time, reduces the need for constant status update meetings, and keeps all project-related information centralized and accessible.
Powerhouse Speadsheet
What do you like best about the product?
It really makes a difference in versatility and customizability, making it an incredibly powerful tool for project management and work collaboration.
What do you dislike about the product?
It sometimes comes with a steep learning curve but that's just a matter of time to get used to it.
What problems is the product solving and how is that benefiting you?
The overall Project overview with all its subtasks, dependencies that are related, including the KPIs we want to track.
So far everything goes smoothly
What do you like best about the product?
I like the spreadsheet type of organisation.
What do you dislike about the product?
I don't really like the Mac OS app. I would like to use a native app on my laptop.
What problems is the product solving and how is that benefiting you?
I like assigning tasks and overviewing progress based on deadlines and comments/feedback from other users. Helps to keep everything nicely organised and on track.
Smartsheet application review
What do you like best about the product?
That the are multiple way to display information and ways to draw data from multiple sheets into one area. It's easy to provide people with access to areas I want them to have access and yet restrict what they can change and where.
What do you dislike about the product?
Formulas can be difficult to set up, definitely not as easy as with Excel. I also with I could change the colours inside the box.
What problems is the product solving and how is that benefiting you?
Allows me to connect people in one area in a living document - rather then sending documents across to each other via email. People can add and edit at their own time on tasks and it's visible to everyone to see the progress.
Easy to use but sometimes a bit clunky
What do you like best about the product?
I've found Smartsheet to be a very user-friendly platform that's great for managing projects and workflows. One of the features I appreciate most is how easy it is to get started—even without a technical background. The interface is intuitive and feels familiar, especially if you're used to spreadsheets.
What really stands out for me is the ability to create forms. They're simple to set up and make it easy to collect information from team members or external users. The responses feed directly into your sheets, which helps streamline processes and keeps everything organized in one place. Overall, Smartsheet has been a great tool for increasing efficiency and collaboration.
What really stands out for me is the ability to create forms. They're simple to set up and make it easy to collect information from team members or external users. The responses feed directly into your sheets, which helps streamline processes and keeps everything organized in one place. Overall, Smartsheet has been a great tool for increasing efficiency and collaboration.
What do you dislike about the product?
While I really appreciate how easy Smartsheet is to use and the helpful form feature, there are a few areas that could be improved. One issue I’ve noticed is that creating connections between sheets can sometimes be slow or a bit clunky. It also takes a little while for data to update across linked sheets, which can be frustrating when working in real time.
Another drawback is that some files or sheets can take a while to load, especially when they contain a lot of data or attachments. It’s not a constant issue, but the occasional lag does interrupt the workflow.
Another drawback is that some files or sheets can take a while to load, especially when they contain a lot of data or attachments. It’s not a constant issue, but the occasional lag does interrupt the workflow.
What problems is the product solving and how is that benefiting you?
I'm not requesting any solutions as of yet.
showing 1,591 - 1,600