Smartsheet
SmartsheetExternal reviews
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Using Smartsheet In Unexpected Ways
What do you like best about the product?
Smartsheet workflows and automations have been a gamechanger. I have been using worksheets to manage inventory, projects, and records. It's a convenient way to store information and relay this information on a dashboard for easier readability to my team. Being able to see updates when changes are made gives a reassurance that I can track along with information as it changes, right from my email. We use this daily.
What do you dislike about the product?
While there aren't too many disadvantages, one thing that would be great is clipart on dashboards. This would make simple dashboards more appealing when there isn't a lot of information to present. It would be good to fill in empty spots.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving my organization problems. Being able to see all the tasks that need done and then being able to delegate it with the use of workflows has made my job so much simpler.
Ease of use married with awesome flexibility
What do you like best about the product?
Smartsheet provides an amazing array of features for planning and managing complex projects and programs. As a veteran user of many other Project Management solutions, I have found Smartsheets to be the best bang for the buck and provides me what I need as an Executive Sponsor as well as what my Project Managers need to do their work.
What do you dislike about the product?
Understanding how to use the spreadsheet-like interface to get done what you need done takes some learning and patience up front. This does not work the same as traditional Project Management tools - it requires a combination of spreadsheet-type skills as well as Project Management skills.
What problems is the product solving and how is that benefiting you?
Keeping an eye on what is running on schedule and what is not. It allows me to focus on the critical path items, as long as it is set up properly up front.
Satisfactory
What do you like best about the product?
Automations connected to outlook and mails that can be sent based on delays are very handy.
What do you dislike about the product?
I use it due to it's similarity to excel - I really miss some key features such as merging cells.
Smart sheet is handy in day to day activities but not so much in linking one sheet's activities to another.
Smart sheet is handy in day to day activities but not so much in linking one sheet's activities to another.
What problems is the product solving and how is that benefiting you?
It solves the daily tracking problem. I am able to highlight all project tasks and their SPOC with deadlines. Reminders are automated for each task - which is helpful.
Laboratory Inventory Use Review
What do you like best about the product?
It's ease of use, connection to other apps, and exportability.
What do you dislike about the product?
Initial use of filters were difficult to understand.
What problems is the product solving and how is that benefiting you?
It is expediting much of the manual work we have been doing in project management.
Excellent tool for project management and task tracking.
What do you like best about the product?
Ability to create lists, task, schedule, charts.
What do you dislike about the product?
Only available online. Would be useful to have a desktop version or an app.
What problems is the product solving and how is that benefiting you?
Planning projects and task. Sharing them with collogues.
An Accessible Learning Curve That Will Cover 90% of Use Cases
What do you like best about the product?
As a daily user, I think that SmartSheet excels in its user accessibility. Formulas have quick-reference tutorials with each function that explain its use, what each argument consists of, and most importantly which part of the formula you are specifically editing. Cell references are logically named by column, and working with conditional formatting is a breeze. The ability to attach forms and automations to a sheet is extremely valuable, and also very easy to implement. Smartsheet also has excellent change management tracking with its activity log, and each row having its own attachments and columns set aside helps with organization and clarity.
What do you dislike about the product?
Where SmartSheet can improve is in its more advanced use cases and quality-of-life options. For example, the formula bar in excel is not available, but is essential for writing more advanced nested formulas. Removing steps or conditions in your automation trees will also remove everything underneath it, which make it difficult to revise if conditions change during a sheet's development. There are often times where I'm searching for simpler solutions, only to be met with "That's a great idea, please suggest it in our forums below" answers from years ago.
What problems is the product solving and how is that benefiting you?
SmartSheet is our go-to solution when working with forms and distributing workflows. The ability to easily delegate the hundreds of weekly tasks from our intake form promotes a smooth workflow, and the ease in setting up automation makes it effortless to test and confirm that the process can scale smoothly.
Smartsheet Review: Centralized, Collaborative, and Customizable
What do you like best about the product?
Smartsheet has proven to be a valuable asset in streamlining and organizing our software renewal process. With its flexible spreadsheet-style interface combined with powerful project management features, Smartsheet allows for end-to-end visibility, collaboration, and control over renewal timelines and vendor relationships.
Key Benefits:
Centralized Dashboard:
Smartsheet enables us to track all software contracts, renewal dates, license counts, and costs in one place. The customizable dashboards provide at-a-glance insights, reducing the risk of missed renewals or late fees.
Automated Alerts & Reminders:
One of its standout features is the ability to set automated alerts and reminders ahead of renewal deadlines. This ensures proactive engagement with vendors and gives the team ample time to negotiate, review usage, and assess needs.
Collaboration & Approvals:
Smartsheet’s sharing and comment functionality makes it easy for stakeholders across IT, procurement, and finance to collaborate on contract reviews and approval workflows without endless email chains.
Audit Trails & Version Control:
Every action taken in a sheet is logged, which helps maintain a clear audit trail for compliance and accountability. The ability to attach files and link to past versions of contracts adds an extra layer of transparency.
Scalable & Configurable:
Whether managing five tools or fifty, Smartsheet scales easily. We’ve configured it to categorize renewals by priority, department, vendor, and cost, making it easier to forecast budgets and manage workload.
Smartsheet has significantly improved the efficiency, accuracy, and predictability of our software renewal process. Its blend of automation, visibility, and collaboration tools makes it an excellent choice for organizations looking to bring structure and strategy to contract lifecycle management
Key Benefits:
Centralized Dashboard:
Smartsheet enables us to track all software contracts, renewal dates, license counts, and costs in one place. The customizable dashboards provide at-a-glance insights, reducing the risk of missed renewals or late fees.
Automated Alerts & Reminders:
One of its standout features is the ability to set automated alerts and reminders ahead of renewal deadlines. This ensures proactive engagement with vendors and gives the team ample time to negotiate, review usage, and assess needs.
Collaboration & Approvals:
Smartsheet’s sharing and comment functionality makes it easy for stakeholders across IT, procurement, and finance to collaborate on contract reviews and approval workflows without endless email chains.
Audit Trails & Version Control:
Every action taken in a sheet is logged, which helps maintain a clear audit trail for compliance and accountability. The ability to attach files and link to past versions of contracts adds an extra layer of transparency.
Scalable & Configurable:
Whether managing five tools or fifty, Smartsheet scales easily. We’ve configured it to categorize renewals by priority, department, vendor, and cost, making it easier to forecast budgets and manage workload.
Smartsheet has significantly improved the efficiency, accuracy, and predictability of our software renewal process. Its blend of automation, visibility, and collaboration tools makes it an excellent choice for organizations looking to bring structure and strategy to contract lifecycle management
What do you dislike about the product?
While Smartsheet is great for collaboration and project tracking, I find it limiting that we can't create sheets with the same flexibility as Excel. Specifically, the lack of cell-specific comments makes it harder to document detailed notes tied to particular data points. Adding more Excel-like features—such as cell-level commenting and greater formatting control—would make Smartsheet even more useful for processes like software renewals where detailed tracking is essential.
What problems is the product solving and how is that benefiting you?
None as of now.
Subpar/ Good Baseline Platform
What do you like best about the product?
Alot of information stored for scheduling; extremely hard to read when there is alot of info
What do you dislike about the product?
Excess email notifications; doesn't sync with Outlook calendars
What problems is the product solving and how is that benefiting you?
A single place to go to see all projects and scheduling needs
A solution for any business need
What do you like best about the product?
I love that Smartsheet is homogenous enough in its parts to be usable for almost anything I could need. The tools are customizable for any department, business size, or cohort. You are only limited by your process engineering ability and whatever data you may be ingesting (garbage in/garbage out) from outside the system.
What do you dislike about the product?
To make it really powerful you need to be excellent at mapping complex process flows. It doesn't create/provide any mapping of your build which would be fantastic. You have layers of connections with formulas, data mesh/data shuttle, automations, and cell links that are hard to figure out if you're not the original solution builder.
What problems is the product solving and how is that benefiting you?
Every problem I encounter is solved by a Smartsheet build. This includes PMO/EPMO builds, purchase order tracking, parts/manufacturing processing, construction management, IT tickets, etc. I build a custom solution, from scratch, for every one of these in Smartsheet. They are interlinked if they're in the same company into a powerful data ecosystem.
Simple to Use for many purposes
What do you like best about the product?
I love the filters, both in a team and individual, they really help me to par down what I really need to be looking at.
What do you dislike about the product?
I wish smartsheet had tabs like an excel file would. That would help combine similar projects that have the same sheet layout, but different inputs.
What problems is the product solving and how is that benefiting you?
It's helping with large projects that require multiple people to contribute, as well as projecting time requirements and comparing those to actual time. We also use it for tracking individual tasks that are smaller and take less time, but we get many of. Using the form input feature, users can submit requests and we have one sheet where we track and work on the tasks.
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