Smartsheet
SmartsheetExternal reviews
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Smartsheet is a Smart Choice
What do you like best about the product?
Smartsheet has honestly become one of my go-to tools for staying organized and keeping my marketing projects on track. What I love most is how flexible it is. I use it as a spreadsheet, a project tracker, and a collaboration tool all in one. I can easily assign tasks, set deadlines, and see the whole picture without bouncing between a dozen different tools. Plus, the automation features save me a ton of time on repetitive updates and follow-ups. SmartSheet is also utilized by our New Product Development, so it's super helpful to track cross-functional milestones throughout the company.
What do you dislike about the product?
I would love to see SmartSheet continue to advance in their visual asset management tools. Adding more collaboration for review of mock-ups would be super helpful. It's also a little tough to understand all the tools offered, especially for some of the non-technical members of the team. Finally, I would love for there to be true integration with HubSpot - that would truly be the meeting of our minds!
What problems is the product solving and how is that benefiting you?
Smartsheet helps us tackle a few major challenges that used to slow us down. First, it centralizes project management, which means we’re no longer juggling a mix of spreadsheets, emails, and scattered task lists. Everyone can see project timelines, owners, and progress in one place. Second, it streamlines workflow management. We’ve set up automations and approval flows that cut down on manual follow-ups and repetitive tasks, so our team can focus more on the work that actually moves the needle. Third, Smartsheet keeps our marketing calendars clear and coordinated, although this is something we need to learn more about to do a better job of it. We still have misalignment on campaign dates, content deadlines, and launch windows, but with Smartsheet, we know that this tool is built to help us. The fact that everything lives in a shared, real-time view that’s easy to update and track is the largest benefit. Finally, the product is solving our project collaboration needs. Smartsheet is a space where my designers, copywriters, leadership, and project leads can all comment, tag each other, and share files directly in the sheets, which has helped reduce back-and-forth and speed up project turnaround. Overall, Smartsheet gives us a more organized, transparent, and scalable way to manage complex work across teams.
Great for PM but missing some key features
What do you like best about the product?
I've been using SS for a few years now, and overall I do like it. It's super intuitive if you're familiar with Excel but offers much more flexibility when it comes to collaboration, task tracking, and building out workflows. The ability to assign task, set deadlines, and link dependencies makes PM'ing a lot more organized. I also appreciate the various views like grid, gantt, card, calendar, etc - depending on how you like to visualize your work.
What do you dislike about the product?
One frustrating limitations is the inability to hide rows the way you can in Excel or Google Sheets. It might sound small, but when you're managing a larger/more complex sheet, that functionality would really help keep things cleaner and more focused vs building out a workaround. I've also noticed some quirks when trying to do more advanced conditional formatting or formulas - definitely not as robust as Excel in that sense.
What problems is the product solving and how is that benefiting you?
SS is solving a few problems for me mainly around project visibility, task ownership, and team collaboration. With everything living in one place: deadlines, assignments, dependencies, notes, its so much easier to see where things stand and who's responsible for what. It's also helped reduce back and forth comms between team members as they can update their own rows, attach files, and leave comments. This saves a lot of time and confusion. The ability to create dashboards and automated reminders has been a bonus as well. It's been keeping stakeholders informed without needing constant manual check-ins.
Smartsheet for project management
What do you like best about the product?
single source of truth, automated update reminders, form creation, collaboration cabailities
What do you dislike about the product?
dashboard creation isnt great, parent child relationships could be improved
What problems is the product solving and how is that benefiting you?
Providing project updates and a single source of truth
Great tool for managing our month end close
What do you like best about the product?
When dates pass the email feature knowing that your date has passed and needs to be updated
What do you dislike about the product?
Shutting off notifications after the months are over
What problems is the product solving and how is that benefiting you?
We manage our month end close with this tool every month
Good for what it does but I do wish some things were different.
What do you like best about the product?
It keeps track of documentation and I can see in a nutshell what each row is.
What do you dislike about the product?
It loads slow and is slow to capture changes/automation. I also do wish there was a free training on it.
What problems is the product solving and how is that benefiting you?
Keep track of data all in one place.
Accounting solution in multiple currencies
What do you like best about the product?
Found a customizable solution we couldn’t find in any other software
What do you dislike about the product?
One feature that would be useful is ability to link sheet summary fields to other sheets.
What problems is the product solving and how is that benefiting you?
Overseas Accounting in multiple currencies as well as project planning. Only solution we’ve found that does exactly what we need.
A useful Tool for Project and Work Management
What do you like best about the product?
Unlike traditional spreadsheets like google sheet and excel Smartsheet allows for dynamic collaboration between coworkers, outside partners and stakeholders. It's easy to use in therm of user f
it's easy and user-friendly to create forms and trackers. In the company I work we use Smartsheet to collet information from our partners, track daily and weekly task, as well as change and addition to the website we are designing. Used daily it really helps to track down what it's still need to be done. It's a 360 degree tool super easy to use, I highly recommend it. It's fast to implement new sheets on a daily basis, form catalogue important information to write down your to do list.
it's easy and user-friendly to create forms and trackers. In the company I work we use Smartsheet to collet information from our partners, track daily and weekly task, as well as change and addition to the website we are designing. Used daily it really helps to track down what it's still need to be done. It's a 360 degree tool super easy to use, I highly recommend it. It's fast to implement new sheets on a daily basis, form catalogue important information to write down your to do list.
What do you dislike about the product?
As a graphic designer I wish I could edit more the visual while creating a form. Smartsheet only allows me to change the background picture and I would love to be able to change font, size and color to make the form as much close as possible to the brand identity of the project .
What problems is the product solving and how is that benefiting you?
Smartsheet solves the need to store different type of information and content, form the social media planning where you can add the images you want to show to collecting the information form different partners. It also helps to track down the workflow and really helps in the collaboration between the company and external workers.
Smartsheet review
What do you like best about the product?
its accessible to all and give quick update and historical changes
What do you dislike about the product?
it needs to have more controls in terms of sharing the sheet across
What problems is the product solving and how is that benefiting you?
it gives logs and i can trace it back
Wish it had more proofing built in features
What do you like best about the product?
I like the automations that can be setup and the customization of them. Dashboards are a good feature once those get built out for the use case. I like that the sheet can hold lots of tasks but which there was a better way to group them. The indents to a parent task could better. It'd be great if you could create independent and dependent tasks that then notified the next in line once those are completed.
What do you dislike about the product?
I wish you could copy a task and it would copy the attachments and links or ask if I'd like those copied as well. Click Up had this and I loved it. I wish there was an auto reminder for reviews. To reminder approvers of a review pending their approval.
I wish an emailed report could send more than 50 rows.
I wish assignees could view info on a parent task. Have a link on their sub task to view all the attachments and info that are on the parent task.
I wish there was a better way to cell link and easier way to get sheets to talk to each other.
I wish an emailed report could send more than 50 rows.
I wish assignees could view info on a parent task. Have a link on their sub task to view all the attachments and info that are on the parent task.
I wish there was a better way to cell link and easier way to get sheets to talk to each other.
What problems is the product solving and how is that benefiting you?
Assigning tasks out in mass to several designers. Work is being tracked and documented. Artwork goes into proofs where we can track the comments for asset delivery.
Smartsheet is Intuitive and Well rounded
What do you like best about the product?
The multitude of different functions and ease.
What do you dislike about the product?
The system can be a bit convoluted and a bit confusing when integrating new feature into projects.
What problems is the product solving and how is that benefiting you?
Smartsheet is great at being a one stop solution for multiple issues facing the management of a project.
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