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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Legal Services

Great app for collaborating with shared data

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
I like that it's very Excel-like in presentation and supports the following:
Shared access
Automation workflows
Activity history
The ability to connect different sheets
An API for automating work using external tools
What do you dislike about the product?
Not-quite-Excel syntax is frustrating and hard to debug. Automation workflows don't always trigger for unknown reasons, and do not contain enough conditional logic. 300 row copy/paste limits restrict utility for some operations. Sorting behavior for columns with dropdown values is weird.
What problems is the product solving and how is that benefiting you?
Collaboration with others and providing data in a way that can be shared and tranformed using APIs.


    Effie T.

Love It!

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
its a smart version of excel. I love to be able to assign tasks within smartsheet and it keeps track of all changes and history. I also love the ability to control what I share with others in the organization.
What do you dislike about the product?
The automations can have a little more features and the messaging can be a little more user friendly like when we refer to a column we have to apply special brackets.
What problems is the product solving and how is that benefiting you?
WE build out the sheet and its automations so now parties get pinged when there is an action item for them as opposed to being CCd in emails and folks are missing information before they proceed. It also eleviates my team from gathering the data from others. More departments have adopted Smartsheet for the same reason.


    federico v.

this is excel on steroids

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
possibility to create dashboards with just a few clicks, (almost) full excel functionalities but easier.
What do you dislike about the product?
small companies cannot afford it because of cutting costs reasons.
What problems is the product solving and how is that benefiting you?
visibility, ease to use, i can organize better the files


    Marco P.

The most user friendly way to manage projects

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
I work with Smartsheet almost daily, it helps me keep track of my projects, it makes it super easy to create project plans, UAT trackers, and every other kind of work management you could think of. The forms and automations make working with users outside of your organization as easy as it gets. Also the templates are incredibly helpful, only for very fringe cases do I end up creating something from scratch.
What do you dislike about the product?
The learning curve is slightly steeper for formulas than one would expect for a solution that's SO user friendly in every other aspect.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me ensure timely and active collaboration in projects, by managing both internal and external resources, assigning work and keeping track of it, and providing super easy ways to ensure all the stakeholders are aligned and communication flows in every direction needed.


    ingrid r.

excellent tracking system

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
It is very user friendly, and really like the ghatt charts
What do you dislike about the product?
No downsides, at the moment have not found any issues .
What problems is the product solving and how is that benefiting you?
Using it to track the delivery of documents which facilitates every user with status and timeframes


    Adrian W.

An integral part to many businesses

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
The ability to seamlessly share and analise data, build detailed forms and dashboards and collaborate with other software's using integrations'
What do you dislike about the product?
line limit of 20000, not being able to set an image in a cell, lengthy v look ups to bring in set columns from a row
What problems is the product solving and how is that benefiting you?
Sharing data directly with customers, managing projects and also using integrations to bring in data from other software's


    prashanth a.

it is good and easy to work

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
Automation are working very well and easy to operate
What do you dislike about the product?
communicating with customer care is taking time
What problems is the product solving and how is that benefiting you?
main thing in automation before it should have taken time now it is become easy


    Consulting

Amazing enterprise product with scalable features

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
Ease of using. There is almost no tutorial required. Interface is clean and simple, effective features and integration options.
What do you dislike about the product?
I feel there can be a lot more thoughtful integration with microsoft. Ticketing is difficult to keep track of. I am currenty using Jira as well, so incorporating some features like ticketing and action tracking can be better.
What problems is the product solving and how is that benefiting you?
Keeping track of timelines, and project progress. Create subtasks, and enabling different views of project.


    Andrew K.

Smartsheet Gets the Job Done with Solid Cross-Team Automation

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
As mentioned, Smartsheet gets the job done. I especially appreciate the real-time notifications when something is updated — they help provide a high-level overview of ongoing activity across projects.
What do you dislike about the product?
Nothing major stands out as a flaw in the platform itself. However, the volume of marketing emails — often multiple per week — about tips and feature improvements feels excessive and diminishes the perceived professionalism of the product.
What problems is the product solving and how is that benefiting you?
Smartsheet enables better coordination and visibility of data across multiple departments, helping ensure consistency and collaboration in donor management.


    Marketing and Advertising

A Game-Changer

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the flexibility and intuitive interface. I like how it blends the familiarity of spreadsheets with the power of project management tools.
What do you dislike about the product?
The learning curve for more advanced features can be a bit steep for new users.
What problems is the product solving and how is that benefiting you?
It is solving the challenges of disorganized project tracking. Managing timelines, task ownership, and updates are much easier to keep track of.