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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

I am pleased

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
Easier to use. All our data recordings and reports are done through smartsheet and it's really easy to implement new templates. Frequent webinar and customer support is another positive I found about Smartsheet
What do you dislike about the product?
I can't find a merging option anywhere in smartsheet.
What problems is the product solving and how is that benefiting you?
We prepare different smartsheets to identify the contract and non contract customers and the amount of support we provide. We made a chart in smartsheet to help us identify them, The annual maintenace contract details are also being notified, planned and updating through smartsheet. Our workshop ticketing system also use Smartsheet.


    Construction

Smartsheet Review

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and access, definitely user friendly compared to Excel and other sheets that can be used for tracking projects. Also easy to add user to contribute or view a sheet.
What do you dislike about the product?
Can be cumbersome to Navigate if you are new to system, also licensing appears to be expensive for amount of users we have using it.
What problems is the product solving and how is that benefiting you?
Smartsheet solves accountability problems in the workplace, it helps us keep track of other people responsible during a project or in a team. When setting up a new user within our company, we are able to send reminders to those listed in the sheet to prepare for the new users start date on Monday. This helps make sure everyone is on the same page and is fine with setting up the user as is.


    Consulting

Ongoing Smartsheet Learning Experience

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
I like how it provides a well-rounded system with different tools which allows for creativity and freedom when it comes to building client solutions without having to type a line of code.
What do you dislike about the product?
There are few functionalities with the app that are limited or missing. There are also some really annoying little things which I presume can be solved easily. To give an example: When creating conditional formatting rules, once you add an "AND" condition, it can't be undone. Also, you can't delete a column if it's being used in conditional formatting rules, etc.
What problems is the product solving and how is that benefiting you?
As a Smartsheet Consultant, I'm using the app to solve client problems. From what I witnessed with about 9 months using Smartsheet, it is really helpful when it comes to PPM Solutions and allowing businesses have a great control over their projects at a granular level, and over their portfolio. It also enables seamless collaboration across Teams which is one of the most powerful features within the app.


    Ryan M.

Works well for what we need

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to add data and it can be design to fit your own business needs
What do you dislike about the product?
It can be complicated to use the automations but if done correctly they are amazing
What problems is the product solving and how is that benefiting you?
The ability to move projects from one department to another


    Logistics and Supply Chain

Organize yourself with smartsheet

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
You can invite colleagues to work on shared spreadsheets and have them follow your progress on your workboard
What do you dislike about the product?
More features for example the subtask shows on the card as well as its own individual card. a bit redundant. Subtask on maincard is perfect
What problems is the product solving and how is that benefiting you?
Organization and updating stakeholders


    Alexandra M.

Best place to keep all your information

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is great, great way to keeo track and information. So easy to use and all the information you need all in one place
What do you dislike about the product?
No downside yet to this. I enjoy all part of smartsheet
What problems is the product solving and how is that benefiting you?
Keeps all our information in one place.


    Construction

Smartsheet use for construction general contractor in advacned technology sector

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
I like the versatility and intuitive features to sort, create, share, and collaborate with my project stakeholders
What do you dislike about the product?
Occasionally, I wish i knew more about the features provided. Without using the tutorials, I may need to ask for help on how-to's
What problems is the product solving and how is that benefiting you?
Keeping all project info in one location, central and easy to use for non-tech savvy team members


    Financial Services

The best collaboration and Visual Display

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet has been a life saver for global collaboration on multi-year program and track analytics on a dashboard, the visual display of where you are on a program helps drive key initiatives at a task level.
What do you dislike about the product?
Large sheets tend to crash often, and the save is not always instantaneous
What problems is the product solving and how is that benefiting you?
Managing workday implementation and tracking through project plan. testing activities, Raid log etc. Creating Pivot table


    Thomas D.

Centralized Collaboration

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet has helped our team centralize communication ,improve project tracking, automate busywork". We especially like the forms, dashboards, automation.

It's powerful for client onboarding and centralizing checklists for different departments.

While there’s a slight learning curve at first, once you’re up and running, the platform is incredibly flexible and scalable.

We’d recommend Smartsheet to any team that wants a mix of spreadsheet familiarity and project management power.
What do you dislike about the product?
There is a steep learning curve, its a bit expensive and the mobile app needs work.
What problems is the product solving and how is that benefiting you?
Client onboarding and organizing teams to stay on task.


    Emily S.

Convenient and Dynamic

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
I like that smartsheet can be customized to what I need. I can arrange the columns in a way that makes sense. I can create templates of project timelines that save time and money when a brief comes in from our clients. I am able to share the timelines that I build easily with my team.
What do you dislike about the product?
I don't really see a downside. Smartsheet is easy to learn and fits what my job needs!
What problems is the product solving and how is that benefiting you?
With Smartsheet I can easily build timelines and I can easily share them with teammembers. It's quick and limits room for human error/misinterpretation