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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

The ultimate project management tool!

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
I love how customizable Smartsheet is. And the automations make it like an extra member of our team.
What do you dislike about the product?
Customizations can take some time to set up
What problems is the product solving and how is that benefiting you?
Smartsheet is providing us with an easy-to-use internal project plan, as well as a client-facing dashboard.


    Financial Services

Is a very helpful tool that allows our firm to keep on top of timings and projects

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
Automation and being able to upload files directly to selected rows
Adding comments and being able to tag people on them
Being able to share sheets with people who do not pay the same fee type as me
What do you dislike about the product?
Only downside is that it can take a long time to set up the sheets in the first place, would be good to have better examples of what you can do on smartsheet
What problems is the product solving and how is that benefiting you?
It helps us manage projects easier and in a more suitable way
Tracking documents and making sure that people are aware of what is going on and what documents relate to what project
Automation of notifying people when tasks should be done and when the previous person has completed their specific task


    Financial Services

Easy, Accessible, Collaberative

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
The platform lets you create your workspace where it becomes convenient and easy to work collaboratively on various projects. Accessibility restrictions are easy to impose enhancing security function while comments, reminders and task allocation aid transparency of task allocation. Great for project management and easy process implementation. Great training and customer support. Ease of integration. Increased frequency of use.
What do you dislike about the product?
There are no functions posing least importance or may be it depends on frequency of use and use cases to have one gain understanding of all features.
What problems is the product solving and how is that benefiting you?
I have never experienced problem, however Smartsheet comes up with new features and functions regularly


    Nathalie A.

Smartsheet is easy to use

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is really easy to use and especially I like the fact that we can share a project plan with others without having them to buy a licence.
What do you dislike about the product?
I think it's not very intuitive doing resource management with Smartsheet.
What problems is the product solving and how is that benefiting you?
Sharing a Smartsheet with all project resources without needing them a licence.


    Packaging and Containers

Great tool for planning projects with dependencies and sharing with colleagues and stakeholders

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
It's intuitive, real-time, and dependencies are part of the standard package.
Forms are super easy to generate and very useful feature to incoroporate flexibly into sheets.
Workflows are great and quite easy to manage.
What do you dislike about the product?
Our business is centralising more and more around Microsoft products, and the integration isn't at that level e.g. tasks linked through to MS
One feature that I don't find intuitive (probably because I'm thinking like Excel) is selecting multiple rows - I always struggle with this.
It is slow to load.
What problems is the product solving and how is that benefiting you?
Planning and organising project and tasks.
Collecting input data via forms.
Creating registers, including with data inputs via forms.


    Saurav K.

Great Experience

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is absolutely my favorite because it is so flexible and easy to use – managing projects and tasks from one place is no big deal! The grid style looks just like Excel, but the customization and collaboration features with the team are so amazing that it's just fun!
Using Smartsheet in real life feels like magic
What do you dislike about the product?
Sometimes the mobile app feels a bit unresponsive But if you switch to the desktop version, you get all the full features without any hassle.
Initially, it may take some time to pick up advanced features, especially if you are new to project management tools, but once learned, the power is unlimited!
What problems is the product solving and how is that benefiting you?
In projects, keeping track of tasks, avoiding missed deadlines, or sorting out priorities can be a real headache. But Smartsheet makes it all super easy with its automated reminders, smooth workflows, and handy dashboards.


    Manisha J.

An Brilliant source to track projects

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
detailed project tracking, ease of assigning task, and automations.
What do you dislike about the product?
Nothing at all, it touches the right requirement
What problems is the product solving and how is that benefiting you?
Easy to track who’s responsible for what, with alerts and weekly updates that are a real blessing.


    Motion Pictures and Film

Ive been a smartsheet customer for years - and love it

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
the ability to integrate docusign was a game changer for us. it allowed us to build a whole system dedicated to communications and workflow management. I love how easy it is to use.

we now implement our templates across the board on multiple shows.
What do you dislike about the product?
its frustrating that their arent more system settings that you can customise globally. and that integrations with more cost effective platforms like adobe sign have yet to be introduced.
it would be great to have more software platforms being able to directly create pathway into smartsheets
What problems is the product solving and how is that benefiting you?
the film industry didnt cater to smaller continents like Australia for onboarding and compliance. we've introduced so many projects to smartsheets and showed them how capable we are of building a solution that works exactly for them.
its meant we've been able to 10x our time value by having metrics at our fingertips.


    Pharmaceuticals

Smartsheet User

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
Its web based; easy to collaborate and share to key stake holders.
What do you dislike about the product?
Websites freezes and I get the dreaded "Smartsheet can not be reached" and my work does not get saved.
What problems is the product solving and how is that benefiting you?
being able to track projects and roll up a high-level display


    John B.

From a Maintenance Viewpoint .

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
It help out with work orders to get things fixed i like the real time i get it as soon as someone put the work request in .
What do you dislike about the product?
That when keeping files ,things like fire reports and HVAC reports you have to add them your self you don't have a system were outside vendors can have access to it, to down load the reports straight to it .
What problems is the product solving and how is that benefiting you?
Maintenance work orders