Smartsheet
SmartsheetExternal reviews
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2025 Smartsheet Usage Review
What do you like best about the product?
I use Smartsheet at work as an alternative to Formstack and Excel spreadsheet. It is a good compromise of both of these other products as it allows for attachments, comments, and a one at-a-glance location.
What do you dislike about the product?
I find it challenging to use this product in replacement of Formstack as the workflow (if any) allows for a smooth branching to additional information sections or to redirect submission to others. The build for this automation is not intuitive and does not seem user-friendly.
What problems is the product solving and how is that benefiting you?
Would like to learn to use this as a project/ task management tool but set up seems difficult to customize. I am always looking for training opportunities but eh Pacific Time zone offerings doesn't seem to be available at various hours throughout the working day.
Smartsheets is an excel based software with useful tolls.
What do you like best about the product?
Smartsheet is a very user friendly software. It allows you to better organize and manager large projects with information to the team.
Another file manamagement tool.
Another file manamagement tool.
What do you dislike about the product?
It is not Excel. It takes sometime to get used to the differences from Excel, Google.docs, etc.
Not hard just another learning opportunity.
Not hard just another learning opportunity.
What problems is the product solving and how is that benefiting you?
It allows for an easy communication platform across the organization.
Clunky but has it's perks
What do you like best about the product?
The Ai formula feature is great!
Having a variety of views is helpful for sharing with a variety of stakeholders.
Having a variety of views is helpful for sharing with a variety of stakeholders.
What do you dislike about the product?
There are some really obvious things missing from the platform. Recurring tasks, automations to delete rows.
For some it can be easy to understand, but for others it doesnt seem particularly intuitive.
For some it can be easy to understand, but for others it doesnt seem particularly intuitive.
What problems is the product solving and how is that benefiting you?
Task Management, dashboards for sr leadership!
Revolutionised project management
What do you like best about the product?
Live reporting aspects - previously using dated softwares e.g. MS Project - unable to see live project status across multiple projects.
We have 1 programme manager and no project managers - Smartsheet makes this possible
We have 1 programme manager and no project managers - Smartsheet makes this possible
What do you dislike about the product?
User roles between Smartsheet and Resource Management are difficult to understand. Terminology like member, user, editor, admin, project editor, managed and unmanaged resource. Alignment for these user roles and simplification could help smaller business customers.
What problems is the product solving and how is that benefiting you?
Cross functional visibility and alignment - before adopting smartsheet our business implemented project management to varying extents and levels of success. Now the PPM processes are standardised and being adopted by all personnel.
Dashboard functions have also eased ability to report to senior management.
Dashboard functions have also eased ability to report to senior management.
Solid Project Tracking Application
What do you like best about the product?
The app itself is fairly intuitive. This is extremely helpful for those who are not accustomed to creating/tracking projects.
What do you dislike about the product?
It would be nice if there was better resource tracking within the app. Additionally, it would be nice if the Jira plug-in worked more efficiently. While I don't use the plug in myself, my colleagues feel like it doesn't always work as indicated.
What problems is the product solving and how is that benefiting you?
Smartsheet improves visibility among teams and work streams.
Awesome browser add on!
What do you like best about the product?
I work in the design industry and smartsheet is great for managing document control within our company and for external clients too.
What do you dislike about the product?
Maybe the ability to have an app so we can use on tablets easier etc
What problems is the product solving and how is that benefiting you?
Smartsheet enables us to divide document control via different sheets and workspaces per project
Incredibly useful tool
What do you like best about the product?
Being able to switch between sheets with ease.
The app format is good to be able to centralise where your sheets are.
I am able to use the sheet every day and never have instances where the site is down.
The app format is good to be able to centralise where your sheets are.
I am able to use the sheet every day and never have instances where the site is down.
What do you dislike about the product?
I am not a huge fan of having to log in every day or refresh every day when coming into work. There have been instances where I have inputed data and it has cleared because I didn't refresh my page when I first came in for the day.
What problems is the product solving and how is that benefiting you?
Affectively tracking jobs
Confirming materials
Use it as a stop gap to ensure what we are doing in our scheduling system is in line with what needs to happen
Confirming materials
Use it as a stop gap to ensure what we are doing in our scheduling system is in line with what needs to happen
Couldn't Live without it!
What do you like best about the product?
Ease of pulling in our company's info in regards to tracking and accountability so much easier on a weekly, monthly and quarterly basis.
What do you dislike about the product?
Some minor copy and paste issues from time to time
What problems is the product solving and how is that benefiting you?
Tracking and updating ongoing tasks, jobs, survey follow up
Smartsheet is very intuitive, easy to navigate and build for the less experienced Excel user.
What do you like best about the product?
I love how we can share sheets, reports, forms, and dashboards with non-licensed users. I also appreciate the learning community to grow with Smartsheet's development. The learning opportunities help raise the level of content's flow and ability to navigate the information.
What do you dislike about the product?
At times, the formulas can be difficult to build such as percentages from select columns/rows. However, i believe if I was able to invest the time I'm sure I could find the answers or learn from Smartsheet's resources.
What problems is the product solving and how is that benefiting you?
condensing larger data-sets and reporting into one sheet or dashboard.
Excellent Tool
What do you like best about the product?
Smartsheet saves my life daily. Spreadsheets and I have a love/hate relationship. I often make mistakes with creating the appropriate rows and columns. Smartsheets allows you to enter all necessary information without worrying if it's in the correct column.
What do you dislike about the product?
I honestly have no issues to document with Smartsheet.
What problems is the product solving and how is that benefiting you?
We use smartsheet to enter clients of our organization into different programs around the office. Referrals
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