Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Amazing experience - Tool is intuitive and powerful in streamlining tracking time
What do you like best about the product?
Implementation & Configuration - The setup process was well-supported by the Smartsheet team, with consultants like Donika Spasova and Oliver Harvey providing timely assistance during configuration meetings such as the Setting up of Resource Management Tool. Their guidance helped tailor the tool to our specific reporting needs.
Functionality & Impact - Timesheet approvals have been seamless, with consistent confirmations from the system for weekly submissions
Functionality & Impact - Timesheet approvals have been seamless, with consistent confirmations from the system for weekly submissions
What do you dislike about the product?
Technical Issues and Bugs - One of the most persistent complaints is the timer bug that causes negative time values when users stop the timer. This issue was escalated to Smartsheet Support and required detailed browser diagnostics and HAR file analysis to troubleshoot 1 2.
What problems is the product solving and how is that benefiting you?
Manual Timesheet Tracking - Previously, performance was tracked manually via timesheets. Smartsheet automates this process, reducing administrative overhead and improving accuracy. Timesheet submissions and approvals are now streamlined
Data Overload and Metric Clarity
The tool helps focus on “north star” metrics and avoid data overload. This is crucial for balancing quantitative and qualitative performance indicators.
Data Overload and Metric Clarity
The tool helps focus on “north star” metrics and avoid data overload. This is crucial for balancing quantitative and qualitative performance indicators.
Simple and fast
What do you like best about the product?
Smartsheet allows you to quickly create tools, reports, tracking, forms... It is simple to implement and share.
What do you dislike about the product?
What is most annoying is the access time to the different elements. Especially at the first connection. And this regardless of the connection.
What problems is the product solving and how is that benefiting you?
Allows to formalize flows that were once buried in our emails.
Basically, I use Smartsheet for managing the opening, suspension, and reopening of routes projects.
What do you like best about the product?
the factor that we can attach documents and send reminders to colleagues
What do you dislike about the product?
It is a bit limited in Excel functionalities.
What problems is the product solving and how is that benefiting you?
Coordination and readiness plans for route opening
Really good and easy to use for a variety of different projects.
What do you like best about the product?
Easy to collaborate with colleagues
good programme
good programme
What do you dislike about the product?
Don't automatically think to use it over excel sometimes
What problems is the product solving and how is that benefiting you?
It is solving how we are keeping track projects and different deadlines and who is responsible
Well-designed tool, just short on replacing other PM tools
What do you like best about the product?
Intuitive and easy to learn the basics. Has the ability to develop dashboards and Agile boards.
What do you dislike about the product?
Does not seem to recognize indexing which makes it difficult to rearrange tasks and avoid manual reentering new indexed reference numbers. Scheduling does not seem to integrate with any common calendars so any resources responsible for a task must have access to receive notifications and calendar assignments. Unable to develop a resource list that integrates with the scheduling requiring any burndown charting must be done manually on other types of software such as Microsoft Excel.
What problems is the product solving and how is that benefiting you?
Easy to develop Agile and Waterfall boards for project scheduling and status updates.
Good for collaboration
What do you like best about the product?
I like that our team can collaborate in Smartsheets from different locations.
What do you dislike about the product?
It does take a little while to load with graphs sometimes. That could be improved.
What problems is the product solving and how is that benefiting you?
Smartsheet is allowing real time collaboration between teams in different locations.
GEP Transfer Smartsheet Review
What do you like best about the product?
The ability to assign multiple users with all different roles and accessibilities.
What do you dislike about the product?
I wish I could use all the formulas that Excel has. Some of the things I want to do with cells are limited.
What problems is the product solving and how is that benefiting you?
It's made internal transfers more centralized within the company and everything can be accessed in the same place.
Good tool to have in your back pocket
What do you like best about the product?
I like the ability to import and export from Excel, project, etc.
What do you dislike about the product?
Lot's of scrolling involved, especially when setting predecessors
What problems is the product solving and how is that benefiting you?
tracking schedule
Smartsheet is very convenient.
What do you like best about the product?
It is user friendly and very intuitive. There is no need for prior training to be able to use this tool. I use it for a wide range of things such as creating requests and logging inventory etc.
What do you dislike about the product?
Could make it easier to share it with colleagues.
What problems is the product solving and how is that benefiting you?
Documenting information. I use it to check for LOTO requests, logging inventory etc..
Easy learning curve
What do you like best about the product?
I love the easy to use fields in sheets. Very helpful coming from other spreadsheet software. Implementation time was quick and it was easy! Never had to use customer support, but did use their help guides and search functionality. Used smartsheets daily to manage my projects
What do you dislike about the product?
There was nothing I disliked about smart sheets.
What problems is the product solving and how is that benefiting you?
Ability to track and manage my various projects. I can make sure deliverables are on time by using the gantt views and dashboards.
showing 1,031 - 1,040