Smartsheet
SmartsheetExternal reviews
10,017 reviews
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it is a user-friendly, cloud-based tool for project management with seamless integrations.
What do you like best about the product?
What I like best about Smartsheet is its flexibility and automation capabilities, which simplify project management and enhance team collaboration.
What do you dislike about the product?
It is always taking a long time to load the page for China users
What problems is the product solving and how is that benefiting you?
I use it for tracking status of pentesting project status.
Its automation feature save my time to track the status manually.
The auto notification feature is set up in the smartsheet.
Its automation feature save my time to track the status manually.
The auto notification feature is set up in the smartsheet.
Essential for Team Collaboration and Workflow Management
What do you like best about the product?
I love Smartsheet's capability as a live platform that enables simultaneous collaboration, allowing my team to work together efficiently. The workflow features are incredibly useful, particularly the automatic notifications and assignment capabilities that aid in task management even when team members aren't present in meetings. It integrates seamlessly with Power BI, providing accurate, up-to-date sales analyses that inform our business strategies. Smartsheet is instrumental in maintaining smooth operations and project tracking, making it an invaluable tool at our company.
What do you dislike about the product?
Nothing at the moment
What problems is the product solving and how is that benefiting you?
I find the product maintains a smooth workflow by allowing simultaneous collaboration, assigning responsibilities, and notifying team members, even when they miss meetings.
Simple, user friendly functionality, for better and for worse
What do you like best about the product?
Love the fact that you can drag and drop rows around wherever you need. There are great templates and the multi view function eg switching to card view is such a great option. It’s a clean way to produce project plans that are simple and easy to follow. It’s also a highly intuitive platform.
What do you dislike about the product?
Wanting to do more complex sums, or being limited in always having to have the primary column sometimes isn’t suitable for my needs. I would also prefer it if when filtering by row, any child rows that meet the criteria retain their parent row for context.
What problems is the product solving and how is that benefiting you?
We use Smartsheet as a data catalogue and often have to move data around to recategorise it. This is made very easy in Smartsheet by dragging and dropping. I also love how it can pull data across into a dashboard for easy visuals as I track time across my projects.
Effective resource management tool
What do you like best about the product?
I really value being able to create an excel that has links throughout and a simple way to view resources and allocations. I wasn't involved in the implementation but in terms of adoption, it was easy for the team to learn and everyone actively uses it. I also like that it's easy to access sheets across the business.
What do you dislike about the product?
I haven't found a function that i don't like and found that there's more functions that i can access to make my work better. It's great to constantly be learning new things and getting support from the customer support team.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving transparency across projects and workflows to make the team more aligned on what we're doing and how we're achieving project goals.
Smartsheet User Experience
What do you like best about the product?
The ease of use and formatting is what wins for me. Being able to create linkages between different sheets and to display information quickly and cleanly with summary dashboards allows our teams to review at the start and end of each day quickly.
What do you dislike about the product?
Restrictions across the sheets within the organisation and duplications. The single biggest issue at the moment is restrictions to sheets and knowledge of 'lost' and unknown sheets that were created by past users.
A potential bug in Smartsheet is the autocorrect of spelling mistakes - it duplicates the sentence or does not change the word being picked up as spelt wrong.
A potential bug in Smartsheet is the autocorrect of spelling mistakes - it duplicates the sentence or does not change the word being picked up as spelt wrong.
What problems is the product solving and how is that benefiting you?
The ability to quickly summary information for daily action/work - when comparing to the use of excel sheets which can get cluttered really quick and no ability to summarise information as cleanly. The benefit of this is the decrease in meeting length which means more time for action.
Approaching my work differently and innovatively thanks to the potential from Smartsheet
What do you like best about the product?
I like Smartsheet because it feels intuitive if you have ever used digital spreadsheet programs before. Where some of those programs have quirks or weird workarounds, I feel Smartsheet is to the point and doesn't waste time setting up your project. I have used Smartsheet to build surveys and logic to make sure the target audience is getting the right set of questions. My team and I got about 45 responses via the Forms features and not one of those experienced technical issues so I have the confidence that Smartsheet will work when it needs to. I also use Smartsheet to automatically create PDFs that has fillable fields so that is a big plus I no longer have to manually create each PDF. At the company I work for, we have over 80% of our colleagues in some way interacting with Smartsheet which has minimized the initial learning curve and setting us up for long-term success via streamlined and optimized workflows. In short, I highly recommend Smartsheet!
What do you dislike about the product?
This could be more my current skillset but I struggle with the formula function and dashboard feature. I wish there was a list of the top ten most used formulas ready to go and maybe a few prompts from Smartsheet that ask me what I want to accomplish and it takes care of the rest. I also sometimes have troubles recognizing the different uses for sheets or the other spaces.
What problems is the product solving and how is that benefiting you?
Smartsheet is making colleagues more efficient with their time thanks to the automation features plus become a centralized place to store and analyze information in a meaningful way. For me, I benefit by having a simplified work process that I encourage the rest of my team to contribute as opposed to trying to find them one on one.
Meh
What do you like best about the product?
The demo with your team was great! It looked perfect, customizable, robust, able to integrate, having an electronic queue is my dream! I saw these things in the demo, but have integrated ZERO of these features.
Currently using smartsheets as a series of spreadsheets that link together vs a fully functioning system like I was told is 'easy to set up'. It may well be easym but like most people, I am overworked and do not have the capacity to sit and fiddle with hand programming a workflow. Or even to sit and look through the little templates, I couldnt tell you whats there I have no idea.
Currently using smartsheets as a series of spreadsheets that link together vs a fully functioning system like I was told is 'easy to set up'. It may well be easym but like most people, I am overworked and do not have the capacity to sit and fiddle with hand programming a workflow. Or even to sit and look through the little templates, I couldnt tell you whats there I have no idea.
What do you dislike about the product?
That I have to have the time to set it all up. I would have rather paid my printing vendor more money for an out of the box solution that is ready to start using without a period of time needed for my development of the workflow specifics.
What problems is the product solving and how is that benefiting you?
I am currently using it the same exaclt way I was using excel and google sheets. So far I have not taken advantage of the features I was looking forward to benefiting from (one year later).
Smartsheet is amazing
What do you like best about the product?
I love the ability to create and automate worksheets, I use this every day countless times a day
What do you dislike about the product?
I wish there was more ability to customize forms and fields.
What problems is the product solving and how is that benefiting you?
Mainly automation and tasks
I use it for work. It has been great for organizing data and creating dashboards.
What do you like best about the product?
I enjoy the dashboard creation. Getting the data to cooperate with charts can be tricky, but when it works, SmartSheet creates some beautiful dashboards.
What do you dislike about the product?
Why Smartsheet does not have an autosave feature as an online software baffles me. It seems like a very outdated oversight in today's software world.
What problems is the product solving and how is that benefiting you?
Managing projects, data tracking.
A very versatile tool, but with many business model flaws
What do you like best about the product?
It is the only tool that could replace excel, Project Management and Lists in one platform. It is easy to create notifications and workflows.
What do you dislike about the product?
Recent changes to the business/subscription model create a huge uncertainty and removed the best advantage that Smartsheet had: The free users. We cannot plan for the future if we are afraid that in the next renewal we will have to face more changes to the billing structure. For example, now even the Dynamic views will be charged.
What problems is the product solving and how is that benefiting you?
Smartsheet is our key tool for Project Management within the organization and we are using its notifications flexibility to keep the assignees organized. It is like an assistant for them.
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