Smartsheet
SmartsheetExternal reviews
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SmartSheet Makes Sharing Documents That Need Review Easy
What do you like best about the product?
The collaboration between different divisions is simplified with Smartsheet. The ability to add attachments to the row and turn them into proofs makes reviewing content quick. I like the capability to send reminders to our reviewers on the rows they haven't started, and I like that we can make rules for the columns that alert our team when something is ready for us to finish. It really takes out a lot of the back and forth you would be doing via email or messaging.
What do you dislike about the product?
I wish you were able to "highlight" specific words in the pdf proofs to annotation instead of having to draw a shape around it or "dot" it. This would really help in our "reviewing translation corrections" part of our job. I would also like to see the ability to turn a video into a proof and be able to "time stamp" annotate what needs to be looked at or corrected in it.
What problems is the product solving and how is that benefiting you?
Reduces the need for email and messaging. All documentation is recorded right in the proof and can be easily looked back on for reference.
Streamlined HR Processes, Needs Better Reporting
What do you like best about the product?
I love how Smartsheet connects data within itself, saving me a lot of time in tracking details like employee details that SurveyMonkey couldn’t handle. I find the index matching capability, similar to Excel's XLOOKUP, incredibly useful. The automation features significantly help streamline communication processes.
What do you dislike about the product?
I think the reporting feature in Smartsheet could be a little more user-friendly. I'll admit, I haven't really taken the time to dive deep into it and figure it out with more nuance. However, it's just that the tool feels a bit tough to use and could be cleaner and more intuitive. I can't quite figure the reporting aspect out easily, which isn't a deal breaker, but it's something I'd definitely like to see improved.
What problems is the product solving and how is that benefiting you?
Smartsheet connects data efficiently, saving time by automating information retrieval and communication. It replaces manual processes used in SurveyMonkey, offers data integration, and automates notifications, which eases tracking and approval tasks in HR processes.
Amazing tool for organising tasks within a business (all sizes)
What do you like best about the product?
It helps organise processes significantly and can be a good tool for analysis and data organisation.
What do you dislike about the product?
It should have a search option for sheets that I have saved. For example if I type in say expenses then all the sheets relating to this should show up rather than me having to look for it.
What problems is the product solving and how is that benefiting you?
Data entry and query relating problems; it helps me because we can stay on top of supplier issues which is important considering the sensitivity surrounding payments and finance etc.
Intuitive Tool for Team Communication, But Needs Better Tutorials
What do you like best about the product?
I find Smartsheet to be the most intuitive software compared to other vendors, which makes it easy to use. It significantly enhances communication within my team, allowing for seamless data sharing and interaction. This user-friendly platform would be especially valuable if I were to start a small business.
What do you dislike about the product?
I find the learning curve for Smartsheet challenging because there weren't sufficient direct tutorials provided by Smartsheet itself, forcing me to rely on YouTube for guidance from other users. Additionally, I am frustrated by the limited capacity for features like pivot tables, which I need regularly, and the fact that access to these requires an advanced purchase. It’s uncertain whether these would be as effective as similar features in Excel or Microsoft's packages.
What problems is the product solving and how is that benefiting you?
I find Smartsheet makes it easier to communicate and share data with my team, enhancing our collaboration.
An easy to use, versatile software for project management, reporting and more
What do you like best about the product?
Smartsheet is very easy to use. I've heard comparisons with Excel, like Excel on steroids, but it's actually much more than that. When it comes to managing data and reporting it, Smartsheet is super efficient, it takes just a few minutes to setup very powerful solutions, using the simple combo of Sheets, Reports and Dashboards.
It can also go way further, using the multiple add-ons which take Smartsheet to the next level.
I would highly recommend Smartsheet as a work organisation and project management tool that's flexible, quick to implement with no technical knowledge, and very powerful.
Integration is excel thanks to the add-ons available.
It can also go way further, using the multiple add-ons which take Smartsheet to the next level.
I would highly recommend Smartsheet as a work organisation and project management tool that's flexible, quick to implement with no technical knowledge, and very powerful.
Integration is excel thanks to the add-ons available.
What do you dislike about the product?
Smartsheet, like and software, does require some change management, to make sure users understand the full potential and use it. You don't get much assistance with this from Smartsheet teams and it can take a long time to get simple features added.
What problems is the product solving and how is that benefiting you?
Smartsheet is very central to our organisation, used for all project and task management. It allows very easy reporting to the highest levels of the business. It is very easy to setup, helping provide important structure to all teams. With Smartsheet all stakeholders can keep track of everything going on, and get a better overall view of what is happening, providign valuable insights to take better decisions.
Smartsheets for Work
What do you like best about the product?
I can login to use it on any computer due to the webapp. The automation feature makes sheets seamless. The collaboration feature is nice as multiple people can use and update as needed.
What do you dislike about the product?
The UI seems dated. I wish I could easily email a link to a sheet with emails integrated in the sheet.
What problems is the product solving and how is that benefiting you?
Working with multiple teams to manage my projects.
A key part of our business
What do you like best about the product?
We have been able to build out custom workflows that no other tool was able to provide
What do you dislike about the product?
Sometimes the UX feels a little outdated but it still does everything needed
What problems is the product solving and how is that benefiting you?
We are able to combine multiple parts of our process in an easy streamlined, connected workflow
Smartsheet: Intuitive, Comprehensive, and Easy to Use
What do you like best about the product?
I love using Smartsheet for its simple and intuitive interface that makes it extremely comfortable and convenient to use. The visual calendar view is particularly helpful for tracking social media campaigns across various channels, making it more dynamic compared to Excel. Additionally, the color coding of campaigns stands out as a very useful feature. I find Smartsheet easy to learn and use, even for those who are new to it, which had led me to continue using it exclusively.
What do you dislike about the product?
I think Smartsheet could be improved by making it more mobile-friendly. Enhancing mobile compatibility would really be useful and potentially be a game changer.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for tracking dynamic social media and CRM calendars, simplifying campaign tracking with visual calendar views, and color coding, making it significantly easier compared to Excel.
Project manager- Eng , R&D for Medical davice
What do you like best about the product?
“This tool is the most user-friendly in the industry. It performs tasks that Asana cannot handle — especially in managing timelines, breaking down delays into sub-tasks, and working with predecessors. It allows you to dive into an incredible level of detail and easily zoom back out to a micro view. Overall, it’s an excellent work tool.
What do you dislike about the product?
Compared to other tools, its main drawback is the lack of AI-driven corrections or recommendations. In addition, it struggles to provide a clear macro-level view for management, which is a significant limitation.
What problems is the product solving and how is that benefiting you?
Mainly schedule optimization and application of Critical Chain principles
Smartsheet: A Powerful Tool for Organized and Efficient Work
What do you like best about the product?
I've been using Smartsheet for a while now, and overall, my experience has been very positive. One of the main strengths of the platform is how easy it is to keep track of everything in a precise and organized way. Whether you're managing projects, tracking tasks, or collaborating with a team, Smartsheet offers a clear overview of progress and responsibilities. The ability to customize views, automate workflows, and visualize data (like using Gantt charts or dashboards) really helps streamline work and improve productivity.
I particularly appreciate how user-friendly the interface is – it's intuitive even for those who aren’t very tech-savvy. The progress tracking and status indicators make it easy to see what’s on track, what’s falling behind, and where attention is needed. It’s also a powerful tool for collaboration, with real-time updates and the ability to comment or attach files directly in the sheets.
I particularly appreciate how user-friendly the interface is – it's intuitive even for those who aren’t very tech-savvy. The progress tracking and status indicators make it easy to see what’s on track, what’s falling behind, and where attention is needed. It’s also a powerful tool for collaboration, with real-time updates and the ability to comment or attach files directly in the sheets.
What do you dislike about the product?
Permission management can be a bit rigid or cumbersome
Assigning specific roles and controlling data access can take time, and it's not always immediately clear who can view or edit what.
Notification system can be overwhelming if not configured properly
Email notifications can quickly become excessive or disruptive, creating noise rather than delivering real value.
Assigning specific roles and controlling data access can take time, and it's not always immediately clear who can view or edit what.
Notification system can be overwhelming if not configured properly
Email notifications can quickly become excessive or disruptive, creating noise rather than delivering real value.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving the problem of scattered information and inefficient project tracking.
Before using Smartsheet, it was difficult to keep everything organized across emails, spreadsheets, and different tools. Now, I have a centralized platform where I can manage tasks, deadlines, responsibilities, and project status — all in one place.
Before using Smartsheet, it was difficult to keep everything organized across emails, spreadsheets, and different tools. Now, I have a centralized platform where I can manage tasks, deadlines, responsibilities, and project status — all in one place.
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