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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kelly H.

Project Planning staple with simple/intuitive functionality

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
Reliable project planning tool with the functionality to create very useful team dashboards, project plans, forms, and other items. I love that it is simple functionality which is intuit and easy to pick up a first time user.
What do you dislike about the product?
When creating project plans, I would love to see a better visual for the gantt chart. I essentially never use the gantt chart as I can't customize it and make it visually appealing enough to place into any decks/executive presentations. Allowing better visual customization and easy drop-in to PowerPoint/Google Slides would be a huge win.
What problems is the product solving and how is that benefiting you?
It provides intuitive and simple functionality that is most commonly used when creating project plans. Some specific examples: 1) Creating child tasks that auto populate the start/end dates of the parent task based on all sub activities 2) auto adjusting dates of tasks that have dependencies on other tasks. 3) Creating a gantt chart based on the tasks/activities


    Jaime R.

Great Software in the cloud

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet has been an excellent tool for enhancing collaboration across different teams and organizations. One of its standout features is how seamlessly it allows people from various companies to work together on shared projects. Whether it's tracking progress, assigning tasks, or sharing updates, Smartsheet makes it easy to stay aligned and productive—no matter where your collaborators are located or who they work for.

Its intuitive interface and flexible structure have made it a go-to platform for managing complex workflows and ensuring transparency across all stakeholders. Highly recommended for any team looking to streamline cross-company collaboration!
What do you dislike about the product?
Sometimes to search for some administrator options is kind of tricky, but as soon as you get the thing going is Ok.
What problems is the product solving and how is that benefiting you?
Helping us with different appointments deliveries across different companies.


    Hospital & Health Care

SmartSheet is Super Cool

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
The automations are easy to make, the reports are bi-directional which is super useful, the ability to create complex workflows that automate business processes and share information. Sharing files and documents is super easy. Love the row-level comments.
What do you dislike about the product?
Moving to charge for free accounts that my customers use that are attached to the SmartSheets that I make. Doing reporting is somewhat painful as I need a helper column for everything.
What problems is the product solving and how is that benefiting you?
Need to create and automate business processes while sharing information within a team and with customers


    Architecture & Planning

Recommended

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
I like the super easy interface and ability to incorporate Smartsheet into my work flow.
What do you dislike about the product?
Some functions are not clear how it's operated, would prefer if there's some guidance somewhere.
What problems is the product solving and how is that benefiting you?
Put all the information in one place and share among collegues.


    Joel P.

Smart Sheets for Vertical Construction Ops

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is a tool with a lot of functionality.
What do you dislike about the product?
Our end users, despite extensive training have struggle to use it effectively. I would characterize it as not very user friendly.
What problems is the product solving and how is that benefiting you?
It is our current scheduling solution. To be completely transparent, we have been trying to find an alternate since before I started working here.


    Daniel B.

Smartsheet, a easy way to organize projects

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
I can easily find anything i want with this Tool. My projects got waaay more organized after i started with this tool. AMANZING JOB!
What do you dislike about the product?
I think they should offer more payment methods
What problems is the product solving and how is that benefiting you?
This tool has saved hours of meetings because of the easy of displaying projects requirements and such.


    Derek M.

Advanced Project Scheduling Tool & More

  • August 24, 2025
  • Review provided by G2

What do you like best about the product?
I like the near real-time collaboration between colleagues (over MS Project). Pretty intuitive understanding of the tool, little to no need for training.
What do you dislike about the product?
Lacks common excel shortcuts. Real-time is not instantaneous. AI does not create dashboards for my sheets automatically.
What problems is the product solving and how is that benefiting you?
Visualizing a schedule and tasks. Help for a single project resource planning.


    Printing

How does Smartsheet help turn your hard work into smart work?

  • August 24, 2025
  • Review provided by G2

What do you like best about the product?
One of the most valuable features of Smartsheet is its collaborative nature. It functions like a spreadsheet but allows multiple users to work on the same sheet simultaneously, eliminating the need to share updated versions manually. Once a page or workspace is shared, collaborators can view real-time updates through the same link, which greatly enhances transparency and efficiency in team workflows.

The automation features to add alerts and notifications are great.

Different views like different chart views are useful sometimes.

We can manage the permissions at different levels like viewer, editor can share or editor cannot share, admin, etc.
What do you dislike about the product?
While Smartsheet supports real-time collaboration, it can sometimes lead to conflicts when multiple users edit the same row or cell simultaneously, potentially causing data inconsistencies.

As the sheet grows in size, with many rows and columns, the performance tends to degrade. Features like "Find/Search" can become sluggish, and overall loading times increase.

It seems expensive for individuals or small teams because for every additional feature, we have to upgrade or purchase more rights.

Another important thing is that it is still more easy to add a formula in Excel compared to Smartsheet.
What problems is the product solving and how is that benefiting you?
For big projects involving multiple SKUs or tasks with varying turnaround times, manually updating client, every time a task status changes can be time-consuming and inefficient. Initially, we had to export the Smartsheet file and send it as an attachment or screenshot via email.

To streamline this process, we created a dedicated report within Smartsheet that pulled only the relevant data for that specific client and project. By sharing this report directly with the client, they could view real-time updates without needing to request them. This approach significantly reduced the back-and-forth communication, saved time for both parties, and improved overall project transparency and efficiency.


    Pharmaceuticals

Dynamic sheet platform with insightful data analyzing abilities

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
Easily creating metrics from previously created reports
What do you dislike about the product?
Can't add color or bold in the Smartsheet sheets
What problems is the product solving and how is that benefiting you?
It is hard to keep track of all my trackers. Smartsheet helps.


    Michael M.

It is not the easiest program to access

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
Real time updates. I like that the information can easily be shared
What do you dislike about the product?
Need to hit save button each time. It is easy to loose information
What problems is the product solving and how is that benefiting you?
Track misc items