Gong
Gong.ioExternal reviews
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Zip Gong Review
What do you like best about the product?
Being able to listen to different calls to get better at sales. Also listening to my own calls helps out a lot.
What do you dislike about the product?
Theres really not much to dislike. I like how everything works. There are a lot of filters that can get confusing sometimes
What problems is the product solving and how is that benefiting you?
Finding out what works and what doesnt work for our industry
Great Sales Software
What do you like best about the product?
Call analysis makes reviewing calls incredible easy.
What do you dislike about the product?
Nothing immediately jumps out as dis-likable. The software is very well realized
What problems is the product solving and how is that benefiting you?
Recording calls to review after the fact with the team. Acts as the source of truth of the state of any current deal and provides visibility to our entire sales team.
Gong
What do you like best about the product?
I like how it enables me to cut the learning curve. I can listen to calls from the top sellers in my company & I can take what I like from their calls to implement on my own. Ultimately it saves time.
What do you dislike about the product?
The mobile application is lackluster. Gong would be great if it was more enabled on the application but it is what it is.
What problems is the product solving and how is that benefiting you?
I'm solving selling problems. I can effectively and efficiently perfect my craft by listenting to other top performers in my company. I'm a big believer in "hacking" & Gong enables me to do so.
Recommendations to others considering the product:
Have a podcast where you bring on top sales execs &/or include calls from other companies that resulted in huge sales & break them down.
Incredible for analyzing my best practices
What do you like best about the product?
Ability to revisit calls I found success or failure on. I also allows me to put myself back into the conversation more quickly on my follow up calls
What do you dislike about the product?
I don't think there is anything to dislike. It is really all upside.
What problems is the product solving and how is that benefiting you?
I haven't run into any issues. The benefits allow me to be more present in my future calls and remember more from the older ones
Recommendations to others considering the product:
Try the phone app as well
Easy to use, actionable information has helped me since day 1 of using Gong.
What do you like best about the product?
It's quick to use, I can use it on my phone to review info on the go when I have the time to do so. The ease of use is by far the best part of this product. It's not simply a call recording software, the ability to key word search, request feedback, and review your own work is invaluable.
What do you dislike about the product?
Honestly nothing has come up yet that I don't like.
What problems is the product solving and how is that benefiting you?
Eliminated hours of call reviews, surfacing insights in seconds to review, compare, and revise our tactics has lead to more deals closed, and strategy meetings more efficient.
Excellent for QA and training
What do you like best about the product?
Allows me to search calls for specific phrases. Send me an email summary of each call with follow-up items mentioned on the call. Incredible insights into best practices in sales conversations and tracking with the development of my sales skills.
What do you dislike about the product?
Occasionally mishears words, names, and phrases. That's all I can think of.
What problems is the product solving and how is that benefiting you?
tracking talk time, the ratio of me talking versus others talking, follow up, training, sharing calls with executives/leaders/peers for feedback.
Gong is a must have for managing a sales team
What do you like best about the product?
The ability to easily access parts of a sales call to optimize and improve where needed.
What do you dislike about the product?
I would like to make recording demos - the visual as well - easier.
What problems is the product solving and how is that benefiting you?
Gong has enabled me to detect issues on sales calls, and help reps improve and provide a better experience for our customers.
Great tool for sales employees
What do you like best about the product?
I like that you can really hear yourself and hear the filler words you use.
What do you dislike about the product?
Nothing. Some states don't call record but it's fine.
What problems is the product solving and how is that benefiting you?
I can hear myself. If I forget what a client said, I can go back and listen to the call and see.
gong is a must have for every sales organization
What do you like best about the product?
I can pinpoint keywords and focus on certain topics with my manager. Also we can see how much I'm talking in the conversation, brilliant!
What do you dislike about the product?
There's really nothing that I dislike about gong. It's so high tech and user friendly and useful in my job
What problems is the product solving and how is that benefiting you?
the only problem is that every call doesn't end up in my gong for some reason, but the benefits outweigh any problems.
Review for Gong
What do you like best about the product?
I love the search keyword feature and the ability to make comments so others can see.
What do you dislike about the product?
I wish there was a easier help section. I have a hard time finding help on the tool.
What problems is the product solving and how is that benefiting you?
Call quality.
Recommendations to others considering the product:
Keep up the good work!
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