Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
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AI generated from product descriptions
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Interaction Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
Multi-Channel Integration and Ecosystem Connectivity
Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
AI-Driven Sales Intelligence
Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
Automated Sales Engagement Workflows
System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
Revenue Risk Detection
AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
Pipeline Health Visibility
Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
Pre-Built Sales Playbooks
Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
Predictive Buying Stage Analysis
Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
Intent Data Intelligence
World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
AI-Powered Workflow Automation
Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
Dynamic Audience Segmentation
Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
Conversational AI Engagement
Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.
Standard contract
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Customer reviews
Mohammad A.
Gong’s Call Recording Keeps Me Focused and On Track
Reviewed on Jun 08, 2026
Review provided by G2
What do you like best about the product?
Gong is a great tool, the best thing I like as a bdr is the recording, it helps you stay focus during the calla and you can come back later to the notes
What do you dislike about the product?
I know it is for security reasons but, signing every day is such a pain
What problems is the product solving and how is that benefiting you?
All of the features of gong are amazing, connecting to Salesforce, connecting to lush and zoom info, and Linkedin it makes a sales life easier
Phuc T.
Organized Call Insights with Effortless Follow-Ups
Reviewed on Jun 08, 2026
Review provided by G2
What do you like best about the product?
I like how Gong makes it easy to review customer conversations after a call with its call recording, transcript, and searchable notes, so I don't have to rely only on memory or manual notes. It's fantastic that I can quickly go back to specific parts of the conversation, confirm customer requirements, and identify clear follow-up actions. I also value that Gong helps the whole team stay aligned, enabling teammates to review the same call and understand customer context without attending every meeting. Gong helps save time, reduce miscommunication, and improve the quality of customer follow-ups. With features that help me record and review customer calls, capture meeting notes, track follow-up items, and share important conversation insights with my team, it keeps me organized and better informed about customer needs. Gong also records and transcribes conversations, captures key points, and makes following up accurately much easier. Teammates get visibility into customer discussions and action items through Gong, streamlining our workflow alongside meeting, CRM, and internal communication tools. The platform feels more suitable for organizing and sharing insights on customer conversations compared to just using default meeting summaries from other tools like Google Meet and Zoom.
What do you dislike about the product?
The only minor improvement I can think of is making some areas of the interface a little easier to navigate for new users, especially when searching through past calls or finding specific insights.
What problems is the product solving and how is that benefiting you?
I use Gong to record and review customer calls, capture meeting notes, and share insights. It helps me avoid missing details, stay organized, and understand customer needs. It improves my team's alignment by making customer discussions visible and provides reliable, searchable call insights.
Computer Software
Gong Makes Collaboration Effortless with Accurate AI Recaps and Searchable Calls
Reviewed on Jun 07, 2026
Review provided by G2
What do you like best about the product?
AI Recap provides helpful summaries, outlines, and clear next steps and is accurate and easy to leverage without much editing.. I also like how easy it is to share with clients, and how searchable everything is by attendee or client. Being able to save calls into different folders is useful as you ramp up and use them for training. UI is intuitive as is navigating the platform. Overall using the Gong makes work much more efficient and makes collborating easier.
What do you dislike about the product?
I love Gong! Honestly, there’s nothing I dislike about it.
What problems is the product solving and how is that benefiting you?
It’s easy to catch up on calls I missed. It drives efficiency and improves collaboration, and it also helps with training and ramping up. Creating and sharing action items is much easier, which keeps follow-ups clear and organized.
Veronica K.
Complements Our CRM Perfectly and Delivers Value
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
It just complements our CRM well and provides value in more ways than one.
What do you dislike about the product?
The integration to create users in Gong is automatic but the license assignment isn't so I still have to do that manually. I also run into issues where we're missing calls and I feel like I have to do a lot of digging around to find it. Good thing they have a very responsive support team.
What problems is the product solving and how is that benefiting you?
We're getting really good insight into calls with prospects and clients without having to actually attend. The innovation around transcripts/summary, AI tools within it, have given us a lot of ways to automate and make use of the data/insights we're collecting.
Ashish M.
Automatic Call Capture Makes It Easy to Review Conversations
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
I like its automatic call capture feature, it helps me to look back at the calls later
What do you dislike about the product?
Sometimes fast paced conversations require correcting manually
What problems is the product solving and how is that benefiting you?
I don't need to take notes manually for calls and it alerts me if a deal is in stall