Gong
Gong.ioExternal reviews
6,579 reviews
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Very helpful tool that covers all aspects for a Sales Rep!
What do you like best about the product?
I absolutely love the forecast tool, email generator and call insights. This has helped me stopped taking down 100 notes about each call and forgetting a lot of useful information while sending an email. Productivity has increased and doesn't really take too much time to ramp and get used to the features. It has definitely made my life easier! Implementation and integration has been very easy as well. I use it everyday to keep a check on my accounts.
What do you dislike about the product?
I think everything has been great till now and the tool has improved significantly since using it back in my former company.
What problems is the product solving and how is that benefiting you?
Improving productivity, better emails generated and spending lesser time drafting or forgetting what I had to add. Coaching has been helpful and easier as well. Forecasting tool has helped me save a lot of time on my deals due to the integrations and alerts keep me informed well.
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What do you like best about the product?
I love film review but even more I like being able to tag my manager, VP, Slaes enablement or even other reps to ask for advice on an area I am looking to improve.
I even go on other reps calls that are more seniored and ask why they did something a certian way.
It has been very user friendly and has helped me learn where I can improve in stats and understanding how I sell compared to others.
I use it more than once a day!
I even go on other reps calls that are more seniored and ask why they did something a certian way.
It has been very user friendly and has helped me learn where I can improve in stats and understanding how I sell compared to others.
I use it more than once a day!
What do you dislike about the product?
nothing to add here. I reccomend this for all my orgnizations
What problems is the product solving and how is that benefiting you?
It has helped me narrow down my talk time and filler words.
It also is amazing for asking for coaching in areas of weakness
It also is amazing for asking for coaching in areas of weakness
Wonderful, concise and easily attainable intelligence!
What do you like best about the product?
In a world of AI Tools promising the moon, Gong harnesses the power of call transcripts and analysis and supercharges them in a way I have not seen to date. Coupled with its easy and powerful search functions, its helpful summarization abilities in order to analyze call successes and failures makes training your team on best practices and conducting review sessions a dream.
What do you dislike about the product?
Some of the summary elements still require polishing
What problems is the product solving and how is that benefiting you?
Allows me and my team to flag best and worst case scenarios, highlight and celebrate wins and provide, clear accessbile and constructive criticism where there is room for improvement.
Gong is a superpower
What do you like best about the product?
The ability to get time back in the moment
What do you dislike about the product?
Some transcription error with the text fields
What problems is the product solving and how is that benefiting you?
Gong helps enrich notes and understanding about key details in deals
Great resource
What do you like best about the product?
Gong is easily accessible. It contains examples of the proper way to handle various situations. It also serves as a great refresher and can be used frequently.
What do you dislike about the product?
I think it would be a great feature to include notifications when new material has been included.
What problems is the product solving and how is that benefiting you?
It is a great resource. It serves as a great refresher and is available frequently.
Exceptional tool
What do you like best about the product?
I love the new AI Agents. It became my go to resource each time I need to analyze any business context, from summaries to analytics, reviews or insights.
What do you dislike about the product?
To add an AI agent to ask anything across the entire customer database or based on filters, stream etc, not limited per number of calls or conversations
What problems is the product solving and how is that benefiting you?
Having a detailed, searchable archive of all interactions enables more personalized and consistent communication with customers.We can easily review past interactions, facilitating better teamwork and ensuring that nothing falls through the cracks.
We also use detailed call records and transcriptions which provide us a wealth of information that can be used to create compelling case studies. This includes specific examples, customer quotes, and evidence of successful tactics.
We also use detailed call records and transcriptions which provide us a wealth of information that can be used to create compelling case studies. This includes specific examples, customer quotes, and evidence of successful tactics.
Gong is the perfect tool to keep record of meetings
What do you like best about the product?
Gong is the perfect tool to keep record of meetings and have an amazing way to also asses your team with insightful metrics! The insight section is really amazing, Also the integration with HUbspot and how easy is to implement in the team
What do you dislike about the product?
That sometimes it's unsync from your account and you lose the gong recording.
What problems is the product solving and how is that benefiting you?
Recording meetings and getting insights
Great experience using Gong at 3 companies
What do you like best about the product?
Easy integration with tools, ability to send recordings to prospects/customers, and for cross-functional collaboration
What do you dislike about the product?
Having more flexibility to tailor reports to specific business needs and metrics would enhance its value.
What problems is the product solving and how is that benefiting you?
Gong.io is a game-changer! I’ve used it at three companies, and it consistently boosts our closing rates with it's AI-driven insights. The analytics are top-notch, providing actionable data that makes every sales call more effective. Plus, it integrates seamlessly with our tools. Highly recommend it to any sales team!
Best tool for our business
What do you like best about the product?
Not only does GONG have the crucial integrations we need to operate and save time, it automatically records and transcribes our calls/meetings.
What do you dislike about the product?
Not much at all. It's very easy to use and does what we need.
What problems is the product solving and how is that benefiting you?
Call recording, talk times, etc. really helps the sales team do better at their jobs and get more insights
Very good experience
What do you like best about the product?
user friendly and multiple options and very needful
What do you dislike about the product?
Nothing bad so far. Had a great experience yet and looking for some interesting updates
What problems is the product solving and how is that benefiting you?
Helping us to lsten to the quality of the calls and helping us with AI transcripts making it easier for us to improve on the feedbacks
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