Gong
Gong.ioExternal reviews
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Gong is a great analytics tool
What do you like best about the product?
The tool to analyze the conversation is amazing, plus all the analytics in stats is pretty revealing
What do you dislike about the product?
The branding is not in my taste (especially the photos)
What problems is the product solving and how is that benefiting you?
Analyzing conversations
Recommendations to others considering the product:
It's a great analytical tool
An amazing tool!!
What do you like best about the product?
One of the best things I like about Gong is the user experience and interface. The tool is super easy to use and understand.
What do you dislike about the product?
Honestly there is not much I dislike about Gong!
What problems is the product solving and how is that benefiting you?
I have been able to analyze what is really going on during calls and discovered ways to improve them
Gong: Become a Better Seller
What do you like best about the product?
Clarity and organization. You get full insight as to how you speak to prospects, and ultimately you learn from this clarity.
What do you dislike about the product?
There is nothing that I currently dislike about Gong
What problems is the product solving and how is that benefiting you?
Fine-tuning my talk tracks, and taking out filler words from my conversations.
Recommendations to others considering the product:
Definitely consider the long-run. Improving talent over time is important.
Saving time and understanding essential information
What do you like best about the product?
My favourite feature is in between skipping speakers (so that I don't have to hear myself) or having the transcript where I can read what was said. They both help decrease the amount of time I spend on reviewing calls.
The analytics is cool too, I wish it would be more interactive.
The analytics is cool too, I wish it would be more interactive.
What do you dislike about the product?
I don't like how calls that don't have contacts saved in salesloft are not always saved in gong. It also sometimes takes forever for the call to go on gong.
What problems is the product solving and how is that benefiting you?
Problems - after a call, I do not need to remember what was said. It is all recorded, transcribed, and waiting for me.
The benefits are reviewing conversations where you sometimes don't even remember what you said.
The benefits are reviewing conversations where you sometimes don't even remember what you said.
Recommendations to others considering the product:
It helps!!!!! No doubt!! Amazing
User friendly and helps improve sales calls!
What do you like best about the product?
I love being able to see all my phone calls with access to full recordings and transcription! It changes everything and allows reps to become better at calling especially cold calls!
What do you dislike about the product?
I would love to have even more features that can help me analyze the calls with more stats
What problems is the product solving and how is that benefiting you?
Sometimes in the sales call, you can't recall all the details and when which things were said, and this is super important to go back and analyze the calls and the interaction from the other end
Recommendations to others considering the product:
Would love to see more statistics that help analyze calls better
100% Recommended
What do you like best about the product?
That Gong is so easy to use and user-friendly
What do you dislike about the product?
I think Gong.ai is so good that I don't have anything bad to say about their product
What problems is the product solving and how is that benefiting you?
remembering deities from the calls that I had
Amazing Sales Tool
What do you like best about the product?
Gong is great for sales teams that want to have access to recordings from throughout the day, transcripts of the calls. It also has all kinds of stats that also help you improve your conversations with customers.
Something that personally helps me is the talking ratio :) without Gong- I would have no way of looking back on my calls and improving!
Something that personally helps me is the talking ratio :) without Gong- I would have no way of looking back on my calls and improving!
What do you dislike about the product?
There is nothing I would improve about Gong- I cant wait to see what more tools in the future they will provide into order to give more insights to personal and teams calls!
What problems is the product solving and how is that benefiting you?
Mainly the talking ratio, interactivity with clients, remembering what conversations were important for the day/week, being able to look at team mates calls in order to use that to improve, each demos of account executives and using the transcripts
Recommendations to others considering the product:
If you have a sales team- its something that everyone can benefit from! Recommend to all businesses no matter which industry to help improve and grow sales!
Awesome way to perfect sales demo
What do you like best about the product?
Gong allows you to review sales presentations and understand what areas you/your colleagues are doing well in while easily focusing in on specific areas that might need some improvements. Your colleagues can share calls with others, leave feedback on certain time stamps, and even share calls with prospects!
What do you dislike about the product?
The translations can be a bit off if speaking too fast or if you are using unique product terms but other than that there really are not many negatives about gong!
What problems is the product solving and how is that benefiting you?
You can easily understand what areas of your sales pitch you're doing well in but more importantly if you are struggling in certain areas, you can share your calls with colleagues for feedback
Recommendations to others considering the product:
It's extremely user friendly and a great sales coaching tool!
King Gong
What do you like best about the product?
I love how I can listen to other agents to get ideas and more training for myself at my leisure. I love the phone app which allows me to listen even if I am out and about.
What do you dislike about the product?
There is not much to dislike about Gong.
What problems is the product solving and how is that benefiting you?
At times, I will miss something in my conversation with my clients. I love how I can go back and review to fill in the blanks. Then, I do not have to call my clients' back to ask them again.
Recommendations to others considering the product:
Not only is Gong an amazing tool for training purposes for the company .. but also, more importantly, it will provide a reference point if something is missed in the conversation with your customers. It has saved me many times!! Computer and technology hiccups! I didn't have to call my client back because all their info was lost. I just logged into Gong and reviewed my conversation! Voila!!
Very useful product in a call-focused environment
What do you like best about the product?
Being able to see words or phrases that concert more people, my boss being able to review my calls and make comments/suggestions, being able to review calls again before a follow up
What do you dislike about the product?
Sometimes it takes all day for calls to be imported. This generally isn’t a big deal unless I’m passing the call to the next step and they need to review it
What problems is the product solving and how is that benefiting you?
Being able to quickly look at what words and phrases were successful is key
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