Gong
Gong.ioExternal reviews
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Enterprise Sales Rep
What do you like best about the product?
I love that I can go back to my calls and remind myself of next steps and use cases. Even though I take notes, the Gong recording is the best way for me to get all the context and refresh my memory about customers.
What do you dislike about the product?
I don't love the recording notification that pops up at the beginning of calls but that is a company policy not a Gong specific thing.
What problems is the product solving and how is that benefiting you?
Getting next steps right after a call. Refreshing my memory before a second call. Also - All of our new reps are getting up to speed faster since they can go in at any time and listed to calls.
Great software, helps me close more deals
What do you like best about the product?
Love being able to listen to how my colleagues sell so I can copy what's working well, and being able to easily go back and listen to parts of previous calls when there are gaps in my notes
What do you dislike about the product?
The only thing I don't like is the voice at the beginning warning that the call is being recorded. Wish there was a less invasive way to let them know.
What problems is the product solving and how is that benefiting you?
Improving my sales ability, being able to focus more on my conversations with prospects instead of taking notes
Recommendations to others considering the product:
Every company that sells over the phone should use software like Gong
Critical tool for the sales team
What do you like best about the product?
Gong is the best sales onboarding and coaching tool. Love the ability to download calls on the app and listen on the go!
What do you dislike about the product?
Would like the ability to download video calls on the app as well
What problems is the product solving and how is that benefiting you?
Opportunity to review past calls and learn from colleagues! No need to sit in colleagues calls to learn when everything is recorded.
Recommendations to others considering the product:
Must-have tool for any sales organizations.
Gong is a fantastic tool for call intelligence, helps reps identify strong/weak points in their pitc
What do you like best about the product?
I like that data and keywords can be aggregated across an organization to see which talking points are leading to a higher percentage of closed/won.
What do you dislike about the product?
Not much that I dislike.It's asking me for a 40 character limit but I have nothing else to say.
What problems is the product solving and how is that benefiting you?
Personally, not a lot. But I see my team loving it.
Clear, useful, fun and an amazing product
What do you like best about the product?
The ability to get better at making calls.
What do you dislike about the product?
Hearing my own voice but that is the whole point!
What problems is the product solving and how is that benefiting you?
Ho to handle objections and how to strategize my next call.
Recommendations to others considering the product:
Listen to those calls!
AE Gong Review
What do you like best about the product?
Great way to go back and review the call/demo immediately after for follow up, or to preparing for another a next call.
What do you dislike about the product?
Sometimes GTM doesn't sync...might be more of a GTM issue though.
What problems is the product solving and how is that benefiting you?
Great way to always be on top of follow ups. Great way to be able to prep for upcoming calls. Can always go back and revisit what clients liked/disliked and what major value points were.
Business Development Associate
What do you like best about the product?
I like how you can search specific keywords from calls to find something you discussed
What do you dislike about the product?
I think the transcript could be a little better
What problems is the product solving and how is that benefiting you?
I've been able to better myself as a salesperson using gong. I also am a lot more relaxed on calls because I'm not having to rush to take notes all of the time.
jhk Gong
What do you like best about the product?
that is records every call and you don't lose any detail of the calls
What do you dislike about the product?
can only send out the recording to customers and co workers
What problems is the product solving and how is that benefiting you?
getting better at discovery and demo calls at a start up
User friendly easy to navigate
What do you like best about the product?
Listening to my calls and learning from them.
What do you dislike about the product?
I can't think of anything. I can't think of anything
What problems is the product solving and how is that benefiting you?
My sales tactics and improving my discovery.
Best ever
What do you like best about the product?
I like listening to gong calls after work to perfect my craft and get better every day
What do you dislike about the product?
I dislike the pause and notes feature. It can be clunky at times and takes a lot of time to pause and take notes
What problems is the product solving and how is that benefiting you?
I'm solving my challenges with getting better at active listening. I also am getting better at identifying gaps in my closing process.
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