Gong
Gong.ioExternal reviews
6,588 reviews
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Easy to track conversations
What do you like best about the product?
Transcript and ability to share calls easy use
What do you dislike about the product?
Sometimes takes to long to process the call when it’s complete
What problems is the product solving and how is that benefiting you?
Easily can read or fast forward a long call so it’s easy to analyze
Awesome app for salesteams
What do you like best about the product?
The fact that you look up talking points by typing them its game-changing!
What do you dislike about the product?
nothing so far, would be nice to be able to have different languages
What problems is the product solving and how is that benefiting you?
better coaching for sales teams
talking points
going back to old conversations to see if we can find pain points
talking points
going back to old conversations to see if we can find pain points
Recommendations to others considering the product:
more languages please
Great way to review calls to help better develop career as an AE
What do you like best about the product?
The data that this app pulls allows me to really dive into what went good or bad in my calls
What do you dislike about the product?
Wish I could listen to inbound calls through this software
What problems is the product solving and how is that benefiting you?
Learning how to have a better talk ratio
Sales Hack!
What do you like best about the product?
Transcription! Was able to weed out poor language on my call, and overused words.
What do you dislike about the product?
I have nothing to complain about! All set
What problems is the product solving and how is that benefiting you?
As mentioned, better understanding of my language during closing
Crucial for Account Managers with large client pools
What do you like best about the product?
I like the transcript and key word search options
What do you dislike about the product?
I don't foresee any downsides - it has what we need
What problems is the product solving and how is that benefiting you?
We are able to review calls with our managers for best practices - I am able to review my sales pitch and product framing
Great tool for Sales Reps
What do you like best about the product?
The script generated afterwards is super helpful for remembering next steps when you didn't take notes
What do you dislike about the product?
The talk to text function could be more accurate
What problems is the product solving and how is that benefiting you?
I can leverage past demos and send them to prospects
Transformational
What do you like best about the product?
Ability to relisten to calls and pinpoint areas for improvement in an efficient manner.
What do you dislike about the product?
The AI translation could use some refining - it's not tremendously valuable at the moment.
What problems is the product solving and how is that benefiting you?
sales team collaboration and onboarding
Love gong!
What do you like best about the product?
Gong has helped me significantly improve my sales skills. Love being able to go back and listen to my calls and have such a smart system to segment things for me!!
What do you dislike about the product?
Nothing at all. I really love gong and find it my most helpful tool
What problems is the product solving and how is that benefiting you?
I have learned how to strengthen my pitch and be more effective in my sales. I’ve cut down on filler words and have decreased my talking time being more consultative
Gong is a great tool for training!
What do you like best about the product?
I like how it transcribe my calls so I can always go in and figure out what someone was saying if it is hard to hear. Great for training as well because you can hear where you're losing on deals.
What do you dislike about the product?
Not much. Some problems with all calls not being logged but might be more of an integration issue than a gong one.
What problems is the product solving and how is that benefiting you?
We're able to provide better coaching and do better self reflection of calls.
Amazing tool for sales coaching and analytics
What do you like best about the product?
The ability to skip to relevant parts of the call
What do you dislike about the product?
Nothing, the product does what it's supposed to do and then some!
What problems is the product solving and how is that benefiting you?
We purchased Gong to help with sales coaching, but it's also helped us identify key themes across multiple conversations.
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