Gong
Gong.ioExternal reviews
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Transformational tool for coaching
What do you like best about the product?
As a sales manager I can't be on every call, but Gong allows me to prioritize my time by listening to key components of any relevant calls to best coach my reps on specific competencies. It's the premier tool for new hires and to learn from the best reps on the floor without having to align with their schedule to live shadow.
What do you dislike about the product?
I look forward to them adding more features to track individual progress overtime and provide more reporting on best practices within the organization vs across tech sales in general.
What problems is the product solving and how is that benefiting you?
Solving for inability to be on multiple calls at once, inability to search transcripts to find specific nuggets and see high level statistics on a specific call. Able to coach better driving faster development impacting revenue my team can drive.
Excellent tool in my toolbox
What do you like best about the product?
I love the transcript feature. It allows me to pull up a sales call and search for specific terms and action items.
What do you dislike about the product?
The only thing I don't like is the color scheme
What problems is the product solving and how is that benefiting you?
No problems to date, but because our whole team uses Gong, if I get an account from a team member, I'm able to go over their previous calls and bring myself up to speed on the account,
Recommendations to others considering the product:
It's a valuable sales tool that enables me to be more efficient, and stay on top of client deliverables
Close deals faster with Gong!
What do you like best about the product?
Thanks to Gong, I can easily recall conversations, quickly identify the key challenges and goals, and be strategic in my pitch and communications to increase sales velocity.
What do you dislike about the product?
I don't have any issues with Gong. There are times that the written transcript is off, but it could be due to my enunciation, and I'm able to easily listen to that snippet to clarify, so it's isn't a major issue.
What problems is the product solving and how is that benefiting you?
My follow up messaging is much more tailored since I'm able to reference the call. Our sales leadership is also able to give us great feedback on specific aspects of our pitch which is both motivating and constructive.
Recommendations to others considering the product:
Try it out! Picking up a conversation you had weeks ago with a prospect is effortless with Gong.
Bang the Gong
What do you like best about the product?
Gong is by and far one of my favorite tools that I use, and not only because their marketing material is so on point.
At one of my former companies I worked to try and implement gong after a trial, but because we were using a competitor for no cost at all, I had a hard time convincing management that there was value there.
Let me tell you, they really missed out. Gong is an amazing system and I use it regularly to evaluate and re-evaluate my sales process to make sure i'm being the best resource for my prospects.
Any sales manager who is not using Gong, should be using Gong to help their team reach their full potential. [It's like running in sneakers for the first time after running barefoot your whole life].
At one of my former companies I worked to try and implement gong after a trial, but because we were using a competitor for no cost at all, I had a hard time convincing management that there was value there.
Let me tell you, they really missed out. Gong is an amazing system and I use it regularly to evaluate and re-evaluate my sales process to make sure i'm being the best resource for my prospects.
Any sales manager who is not using Gong, should be using Gong to help their team reach their full potential. [It's like running in sneakers for the first time after running barefoot your whole life].
What do you dislike about the product?
i wish there was some incentivisation aspect to the system like, giving props or a like for things that other salespeople have done well.
Additionally, if there was an easier way of categorizing stellar calls for ramping salespeople so they could listen in during their first few weeks, that would be amazing.
Additionally, if there was an easier way of categorizing stellar calls for ramping salespeople so they could listen in during their first few weeks, that would be amazing.
What problems is the product solving and how is that benefiting you?
I firmly believe that I owe it to my prospects to be aware of their issues and help them solve in the best way I can. Without Gong, there's no way I'd be able to 100% keep track of all the conversations that I'm having, and i can guarantee that I'd be letting my prospects down while getting lost in all of the back and forth.
Gong allows me to be the best resource for the people I'm trying to help, and also helps differentiate me from other salespeople who aren't putting in the time or effort.
Gong allows me to be the best resource for the people I'm trying to help, and also helps differentiate me from other salespeople who aren't putting in the time or effort.
Recent convert from Chorus to Gong
What do you like best about the product?
Gong is very easy to use to manage your recorded calls and share with prospects. The stats and unique data behind is incredibly powerful. A must have solution for any sales organization!
What do you dislike about the product?
I wish there was an easier way to see all of my calls - I have to search for a specific one each time.
What problems is the product solving and how is that benefiting you?
It improves deal cycles and personal development.
Recommendations to others considering the product:
Make the switch - it's absolutely worth it!
Obsessed.
What do you like best about the product?
I love how you can search for specific words, tag different topics, and comment on specific moments in the call for strong pieces of training.
What do you dislike about the product?
What's not to like? I wish that I've had it my entire sales career.
What problems is the product solving and how is that benefiting you?
Scalable coaching and better insight into forecasting! By listening to the first 10 mins of a call or jumping to the prospect, I can tell which opps are real and which aren't.
Essential for meetings with prospects
What do you like best about the product?
I am a big fan of how easy it is to use.
What do you dislike about the product?
nothing! I have not had a single issue with Gong
What problems is the product solving and how is that benefiting you?
Rather than focusing on typing notes and missing things that my prospects are saying, I can rest easy knowing Gong is recording, so I can focus on the conversation
Improving conversations with gong
What do you like best about the product?
Gong gives me very useful stats after each call (talk ratio, patience etc.) that help me to improve on my conversation skills
What do you dislike about the product?
Unfortunately, not available in German but not a problem at all
What problems is the product solving and how is that benefiting you?
Reduced my speaking time which made the conversation much more engaging and enjoyable. It also helped me to get more valuable information from my discussion partner, and eventually saves me plenty of time :-)
Gong is a must have for sales professionals and their management team!
What do you like best about the product?
The ability to go over sales calls and break things down. In addition, love the statistics in order to understand where to improve.
What do you dislike about the product?
Sometimes does not connect to calls and also want more analytics insights!
What problems is the product solving and how is that benefiting you?
Ability to analyze sales calls and improve performance.
Recommendations to others considering the product:
Just do it... Makes sales a science!
Gong enhanced my customer calls
What do you like best about the product?
It changed the way how we judged calls in light of the industry's best practices.
What do you dislike about the product?
It's not like dislike, but the Gong mobile apps can better in UI and UE.
What problems is the product solving and how is that benefiting you?
It's not just Gong's platform, the blogs and weekly training videos are great. They help me implement the strategy/techniques and listen through to know if I've done the job the right way and any improvemets.
Recommendations to others considering the product:
With Gong, you're going to change the way your people interact with your customers
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