Gong
Gong.ioExternal reviews
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SDR
What do you like best about the product?
I like learning from my peers. It allowed me to listen to the best reps. I have learned so much being able to learn from the best and learning their wording and language in closing and talking about the Outreach product. it is the best way for me to learn by hearing it from the best. I have improved 3x as fast because of this product. You can also learn from your mistakes on your own phone calls so its a two way street that helps you.
What do you dislike about the product?
Nothing. Maybe having a bette way to organize calls. I like being able to learn from the best and being able to search the best reps at Outreach. I wish I was able to orgainize it so you can tell which calls were successful sales and which ones were not successful. Maybe categorizing it into sectors and which businesses have worked and which ones have nore
What problems is the product solving and how is that benefiting you?
I wish there was a better way to organize which calls are successful and which ones are not. I can learn the language from the best reps and it is extremely helpful learning and hearing from the best of the organization. Being able to learn from the best has made me much more reliable and consistant with my language which has led to many many more meetings set up as a sales development rep. It is crazy how quickly I have learned by being able to mimick the best of the best as an SDR
Invaluable tool for Sales Excellence
What do you like best about the product?
Gong is the most valuable tool I have in my sales toolbox to continue skill development. My manager and teammates provide feedback on my calls, and I listen to colleagues' calls to learn from them and share feedback as well. Being able to access written transcripts as well as playback the video is tremendously helpful. The call breakdowns provide a visual snapshot of my ability to active listen, and the articles and helpful insights have helped me focus on which skills to work on most.
What do you dislike about the product?
I honestly can't think of anything I dislike!
What problems is the product solving and how is that benefiting you?
With Gong, I'm becoming a more client-focused salesperson, improving my conversations so I can better understand prospect's needs through better question-asking and active listening.
Easy and neccessary!
What do you like best about the product?
Ease of finding the place in the call. You can get to exactly where you need in seconds.
What do you dislike about the product?
Not much to dislike on Gong other than it occasionally becomes disconnected from my softphone and I have to pair them together again.
What problems is the product solving and how is that benefiting you?
Helped the sales process of all those on my team. I never thought it would be so easy to do so.
Recommendations to others considering the product:
na
Unbelievable product for growth
What do you like best about the product?
That I can listen to everyone on my team and how their demo's went. Therefore I can learn from everyone, see what is working and not working. Most importantly learning about prospect objections and figuring out ways to overcome them is the most valuable piece of the tool. It's extremely easy to access and user-friendly.
What do you dislike about the product?
No dislikes at the current moment! Everything has been amazing.
What problems is the product solving and how is that benefiting you?
I'm solving problems such as learning better talk talks from objections, picking up on certain things to say and not say. With gong I have the power to analyze each call I do and listen to it and play it back like a professional athlete would watch game film to understand their opponent better.
Recommendations to others considering the product:
get it asap
Game Changer
What do you like best about the product?
I think the best thing about Gong is how simple it is to use and how accessible it is.
What do you dislike about the product?
I wish that some of the transcripts were better.
What problems is the product solving and how is that benefiting you?
The benefits from Gong have been tremendous as a new employee (especially during COVID). I am able to access training from home and have calls to reference back to when needed. I love that Gong also has data around how to have better calls as well.
Recommendations to others considering the product:
Absolutely worth it with everything being virtual!
Good Product to consolidate conversations
What do you like best about the product?
Auto recording feature and Transcripts are amazing
What do you dislike about the product?
Nothing so far. I like the overall experience.
What problems is the product solving and how is that benefiting you?
1. Analyzing customer conversations.
2. Transcripts of calls
2. Transcripts of calls
A no-brainer
What do you like best about the product?
Ability to manage my entire Sales Cycle: touch points, gap areas, themes, etc. inside both email and phone calls
What do you dislike about the product?
It takes awhile to create snippets of Demo call and I'm having to listen to the entire call again to know my cut-off points. Would be nice to have a trigger or button to press during a call to know this is where I want a snippet to be marked.
What problems is the product solving and how is that benefiting you?
Visibility into my cycle. Plain and simple.
Recommendations to others considering the product:
If you don't have a Revenue Intelligence Platform in place right now, you're missing the mark.
Gong is fantastic
What do you like best about the product?
It allows true transparency within sales conversations.
What do you dislike about the product?
Nothing! I like it all! It's a tool that I've used extensively and it has never failed me.
What problems is the product solving and how is that benefiting you?
How to have better sales conversations.
Team Performing at all time high
What do you like best about the product?
The ability to understand the scores of your calls (patience, talk ratio, interactivity etc.) These scores open up conversations internally on ways to perfect your sales call with facts. Our team also enjoys being able to shares recordings and request feed back.
What do you dislike about the product?
There is not much we dislike about the product.
What problems is the product solving and how is that benefiting you?
The teams overall sales conversations have been stronger overall. We are able to go back and listen to where something went wrong and how we can change it for next time.
Great tool to learn with & great insights for yourself and your team
What do you like best about the product?
Able to see the dissect the call and see the different topics that were discussed throughout the conversation
What do you dislike about the product?
Can sometimes be inaccurate with what topics were discussed, at times certain calls may not be recorded
What problems is the product solving and how is that benefiting you?
Coaching calls and learning from sales calls to improve upon. The benefits are being able to share calls with different team members and managers that we can dive into together and easily be able to navigate certain points of the call to study
Recommendations to others considering the product:
Worth using for your organization in analyzing calls
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