Gong
Gong.ioExternal reviews
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Does what it’s supposed to easily
What do you like best about the product?
Review is easy, can comfortably find relevant insights from calls, sharing with colleagues is easy, integrates with outreach
What do you dislike about the product?
Sometimes can't find calls from the dashboard so have to search. Pretty minor issue
What problems is the product solving and how is that benefiting you?
I've improved my pitching, learnt a huge amount from existing team members and done some really interesting pieces on optimising talk tracks
Recommendations to others considering the product:
Go for it, game changing
So helpful!
What do you like best about the product?
I love the statistics that are provided for each call and that you can create libraries. Another amazing feature is the ability to make comments on specific times on calls
What do you dislike about the product?
I do not love that you are not able to make any edits to calls or things like that. Such as deleting calls that are irrelevant or not needed in order to keep your library clean
What problems is the product solving and how is that benefiting you?
I am solving things I never would have realized I do on the phone because of Gong. It allows me to listen to myself and to correct mistakes I have made in order not to do them again
Gong Helps Sales. Period.
What do you like best about the product?
I like the fact that since the calls are recorded and transcribed, you can quickly review your calls after the fact and follow up accordingly. Plus, it tells you exactly where each part of the call starts and stops! Once I got over the sound of my own voice, I find that I re-listen to almost every call that I make. It helps me address every part of the call in my follow-up and ensures I am not leaving anything on the table. Plus I can playback at 1.5 or double speed so I'm not wasting a ton of time either. I also like that I can listen to the rest of my team have calls as well, and tag my manager on my own!
What do you dislike about the product?
I don't dislike anything about the platform. The app is also handy and easy to use. I would say more coaching somehow integrated into calls, or tag specific phrases to search for, etc. I would like to be able to flag phrases that I point out myself as an issue but that Gong might not necessarily. That would help me eliminate time wasters that are specific to my calls but probably aren't affecting others.
What problems is the product solving and how is that benefiting you?
I am a classic rambler when it comes to talking, and Gong has not only helped me realize that but also helped me eliminate a lot of my filler words and stories. I have realized that when I can review calls, I am much better at following up with the client. A lot of times in the past it seems I was leaving deals on the table simply as a result of poor note taking/forgetting certain topics. No longer is that a problem with Gong.
Recommendations to others considering the product:
Do you want to get better at sales? Have better conversations? Eliminate phrases and words that simply waste time and lose you sales? If you answered yes to any of those, Gong is surely for you. You'll want to review your calls after having them every time!
I love Gong!!!
What do you like best about the product?
Gong lets me quickly and simply get a grasp on pipeline hygiene, highlight weak deals, and allows for on the go coaching. I love the Deal view most in gong!
What do you dislike about the product?
Not much! I do wish I could trial some of the newer features for longer period of time to really get a grasp on how to implement them, but the existing product is fantastic and makes my day much easier.
What problems is the product solving and how is that benefiting you?
Gong uplevels 1:1 coaching, supports my forecasting, and allows me to get a quick, big picture view of the sales pipeline.
Recommendations to others considering the product:
Just try it. You wont regret it
Valuable Enterprise Tool
What do you like best about the product?
Really great post-call analysis tools and easy to implement and review during and after the recorded conversation
What do you dislike about the product?
Nothing not to like other than having to announce the call is being recorded....understandable but can be akward at times.
What problems is the product solving and how is that benefiting you?
Gong allows me to craft my pitch and know where I left questions and windows of opportunity on the table.
Gong has been a very helpful tool in my everyday work life and I would 100% recommend it to a friend
What do you like best about the product?
The most helpful tool with Gong is that you can always go back to previous calls and review them.
What do you dislike about the product?
I honestly can't think of anything I have disliked so far while using Gong. It's very user-friendly, and I have no complaints.
What problems is the product solving and how is that benefiting you?
The benefits I have realized with Gong are that it helps me learn from previous calls and to hear how I can improve at my job personally.
Gong - Juniper Education
What do you like best about the product?
I like how it enables me to learn in my own time without any pressure.
What do you dislike about the product?
I don't particularly appreciate that it doesn't always appear at my meetings.
What problems is the product solving and how is that benefiting you?
I am improving my personal development and skills.
Gong is an amazing piece of software
What do you like best about the product?
I love all the insights that I get from Gong, I really don't need to take notes anymore because I know that everything will be in Gong. It is great to see all the topics I covered on the call.
What do you dislike about the product?
Nothing at all, love everything and all the new features they have been releasing are awesome.
What problems is the product solving and how is that benefiting you?
I am a lot more efficient using Gong. I can quickly go back and cover the call with my team and see where I can improve as well as just get info on what to follow up on.
Recommendations to others considering the product:
You won't be sorry implementing Gong
Gong is a must for any modern seller
What do you like best about the product?
The ability to go back, listen to the call again, and focus on areas that relate to qualification. I am also sending out a copy of the recording after every call to the customer to help them be on the same page as well.
What do you dislike about the product?
There is honestly very little I dislike about Gong. Overall the tool is very self-explanatory and easy to use. The only thing they could change is their ads are a bit much.
What problems is the product solving and how is that benefiting you?
I have ADHD, and paying attention is difficult! Being able to review the call multiple times and share it with others helps me make sure I am capturing everything that is said.
Gong has helped me better myself as a salesperson
What do you like best about the product?
I love the technology, being able to go back and review both myself and my teammates has helped us become a unit. The transcripts are also very helpful, usually use them when I'm unable to listen.
What do you dislike about the product?
ALthough I do like the transcript feature I feel as if there are some bugs that could be corrected to make it a bit better.
What problems is the product solving and how is that benefiting you?
I've been onboarding for a sales position and being able to listen to my senior members has been able to bridge gaps between newbies and senior leadership. The best benefit I would say is being able to review each other
Recommendations to others considering the product:
It's a great tool for any team
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