Gong
Gong.ioExternal reviews
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peyton gong reveiw
What do you like best about the product?
that i can listen to my teammates recordings which is helpful in ramping up
What do you dislike about the product?
not everything is recorded. a way to see peopls faces while they are screensharing would be nice
What problems is the product solving and how is that benefiting you?
being able to see where we need improvement. Im benefiting financially bc of the timesaving aspect
AMazing Platform
What do you like best about the product?
I love the tracking elements of words or topics. Gong allows for better searching, coaching, and training.
What do you dislike about the product?
I have not found anything that I dislike so far.
What problems is the product solving and how is that benefiting you?
Gong has provided a way to see gaps from training to delivery to clients. Gong has allowed us to coach better.
Gong- stability and professionalism
What do you like best about the product?
Great for stability, accountability and professionalism across the company. If someone can't attend a meeting, they don't need a recap, just a link. If you revisit a prospect, you can pick up where you left off after a quick scan of the previous conversation and remember small details that would be impossible to remember in the 1000's of conversations you have in a month.
What do you dislike about the product?
The only minor issue is asking for permission to use Gong at the beginning of the conversation (as multiple attendees join and at different times. Overall, this is a minor issue.
What problems is the product solving and how is that benefiting you?
We have very complex technical discussions which move at a fast-paced speed thus using Gong, allows me to go backward and rewind to make sure I took accurate notes.
Best sales analytics tool
What do you like best about the product?
Gong is a great tool to use to focus on the conversation instead of scribbling notes. You can go back and review your recording and see important analytics that drive the impact of the next steps in the sales process.
What do you dislike about the product?
The only thing that bothers me about Gong is the search functionality. I believe that it could be a little more refined.
What problems is the product solving and how is that benefiting you?
Our company works asynchronously. Because of Gong, we are able to provide coaching and peer learning opportunities with our call recordings.
must have
What do you like best about the product?
all records being transcribed, the alerts, and the new deal module review is very useful - hold weekly call and deal reviews leveraging gong
What do you dislike about the product?
the search feature can be clunky at times when trying to find a call
What problems is the product solving and how is that benefiting you?
deal prep, coaching, sales enablement - leverage the deal review section every am
Recommendations to others considering the product:
must have for any sales organization
Highly Recommend. Only way to record calls
What do you like best about the product?
Tag calls and receive comments/feedback from your peers
What do you dislike about the product?
Hard to say, maybe the notification you receive via email could be better designed to be compatible
What problems is the product solving and how is that benefiting you?
We are staying organized with calls. Setting up a library of calls around campaigns
Enteprise Account Manager
What do you like best about the product?
The ability to go back to my calls. Interface is super easy to use!Love that I can see you is speaking and patience feature.
What do you dislike about the product?
SOmetime gong does not join the call. There is the instant joiner that is the workaround. I love everything else but I had to say something :)
What problems is the product solving and how is that benefiting you?
Not having to take so many notes. Keeping all of my team on the same page with Customers.
Recommendations to others considering the product:
None
Best way to get a transcript and recording of your call. Much better at recording than Zoom is
What do you like best about the product?
I like the transcript functionality and the ability to easily access previous meeting recordings.
What do you dislike about the product?
I do not feel that there is anything missing at this time.
What problems is the product solving and how is that benefiting you?
I get to listen to my calls with my manager, so I am able to get concise and direct feedback on what I did good or bad.
Recommendations to others considering the product:
No recommendations that I can make
Great with Gong
What do you like best about the product?
Gong is easy to use. The playback is great for training, and I like how you can see both the video and transcript. It's also easy to share with team/leaders or clients. We use the scoring elements as well, and nice to have different options to do this. It is also nice to jump to any part of the call or speed up when needed. The search feature works great too, by company, by name or by date.
What do you dislike about the product?
When sharing with a client, the link is only active for five days. It would be nice to have options, something like 5, 7 or 10 days.
What problems is the product solving and how is that benefiting you?
We use it a lot for training and development. When we are working on new parts of our demo/conversation, it's great to have Gong to see how others are implementing what we are working on too. We also share the recordings with clients when asked so that they can share it with members of their team who need to see our platform and may not have time at the moment. It helps!
Evaluate with Precision
What do you like best about the product?
The level of detail that Gong brings helps you break down sales calls in such an efficient manner. I use it for self-coaching and retrace my steps to extract data from my calls.
What do you dislike about the product?
I don't have much negative to say. It's not a Gong issue, but since we use Zoom to facilitate our demo calls, when a prospect calls in due to audio issues, I lose the transcription of the call.
What problems is the product solving and how is that benefiting you?
I am sure up my discovery calls, helping breakdown when I asked specific questions and what I did with the answer I was given. We are emphasizing digging for pain, and Gong let's me know if I'm doing it enough.
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