Gong
Gong.ioExternal reviews
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Gong is a Very Powerful Sales Tool
What do you like best about the product?
I like that I can go back to every call and re-listen to them so that I am not missing anything.
What do you dislike about the product?
I don't dislike anything. Nothing is missing, based on my current usage.
What problems is the product solving and how is that benefiting you?
I can get a lot more information than I can remember.
Absolutely love how easy to use Gong is
What do you like best about the product?
Mobile app: love that it picks up where I was on the desktop version
What do you dislike about the product?
Hate that I cant highlight a snippet and send it - its too much back and forth to get the timing right
What problems is the product solving and how is that benefiting you?
Gong helps people level up on their sales expertise and technique
Great resource for someone training
What do you like best about the product?
I like that you can search a keyword and find a conversation that applies to that word. It is also very help that you can filter the conversations by host and client.
What do you dislike about the product?
Have had no bad experiences yet while using. Thus far, it has been nothing but helpful. I enjoy hearing conversations from certain clients and colleagues. Sometimes when I search for a specific name, it does not show up.
What problems is the product solving and how is that benefiting you?
It is allowing me to hear my colleague's conversations when i can not join the call. This is helping me understand how to communicate with clients but on my own time.
Gong has been the most valuable tool during my onboarding period.
What do you like best about the product?
Gong has been the most valuable tool during my onboarding period. I wish every company used this - especially in a sales role it's so important to know the in's and out's of every account and Gong has allowed me to get ahold of the small details not captured in notes from former employees, and also revisit past calls of my own to ensure I didn't miss anything on my follow up to customers. Incredibly valuable tool.
What do you dislike about the product?
I really like just about everything on the platform. I'm sure there are many features I don't even know how to use ,.
What problems is the product solving and how is that benefiting you?
So many. Historical knowledge of accounts passed over to us. Ongoing record of verbal promises made, things I need to personally deliver on, and tracking deal flow.
Recommendations to others considering the product:
use it.
Revolutionized the way I hone my skills
What do you like best about the product?
the way Gong tracks different topics being discussed throughout the call
What do you dislike about the product?
it's hard to find calls quickly when searching clients
What problems is the product solving and how is that benefiting you?
analyzing why deals stall
Gong is a gamechanger
What do you like best about the product?
recording calls, snippets, copy transcripts to notes for review
What do you dislike about the product?
time to process recording. having to uplo
What problems is the product solving and how is that benefiting you?
ability to review calls, and take notes
Accelerating my onboarding
What do you like best about the product?
I use Gong videos to review how experienced colleagues position our offerings and what are the most frequent questions from prospects. I like the possibility to skip intro parts of the call and focus on the qualification and q&a. I also like the feature to fast forward to the speaker I want to hear. I like I can access videos on demand as soon as I have some free time.
What do you dislike about the product?
Nothing in particular. Easy to use and lot of value added.
What problems is the product solving and how is that benefiting you?
Accelerating my onboarding. Review calls offline without having to schedule shadowing with colleagues. Also useful to review your own calls and check if tone and duration are appropriate.
Providing product leadership with insight to what prospects need.
What do you like best about the product?
I love the flexibility of being able to review calls from anywhere so I can multitask while learning valuable insights about what prospects are asking and how sales is responding.
What do you dislike about the product?
I have been using Gong for a few weeks for several hours a day and so far I have not found anything I don't like. It has honestly been such a refreshing product to use and has provided me with information I was not able to obtain from notes taken (if any) from our sales team.
What problems is the product solving and how is that benefiting you?
With Gong, I am able to hear direct conversation with prospects, without having to be in every meeting. This provides me with the ability to (1) know what prospects want or expect our product to do, (2) understand more about our competition, (3) ensure our sales team is sharing the right information about the product, and (4) understand how I can better serve both our customers and sales teams overall.
Recommendations to others considering the product:
Gong was extremely easy to understand and immediately start using. I highly recommend others to take advantage of this product.
Highly recommend this awesome tool!
What do you like best about the product?
Being an SDR, gong has helped me increase my success rate exponentially via email and (cold) phone calls by having the ability to track each and every handshake that occurs.
What do you dislike about the product?
To this day, I do not see a dislike in the product. The tool itself is extremely easy to navigate through and understand the upside it brings to org's.
What problems is the product solving and how is that benefiting you?
Gong has helped increase the success rate across the board from SDR's to AE's allowing us to go back to our previous work and find a better solution for what didn't work/or what should've gone a more positive way.
Gong is the best tool for training purposes, I've ever experienced.
What do you like best about the product?
I like the most that I can find all existing calls of the whole company with an easy search setup. Also the analyzing tools that show the topics I was talking about and for how long in comparison to others.
What do you dislike about the product?
Nothing, it's all perfect :) I couldn't find anything that I disliked yet.
What problems is the product solving and how is that benefiting you?
I could solve the issue that f.e. I didn't have long enough (as suggested) small talks with the customers. i wasn't aware of that until I checked my analyzed calls.
Recommendations to others considering the product:
Use the team stats tab and have a look at what you can improve on for your following calls
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