Gong
Gong.ioExternal reviews
6,588 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Fantastic tool for salespeople!
What do you like best about the product?
Being able to search through the transcripts and pluck out key points for follow up emails is absolutely fantastic! So useful on busy days when you have calls back to back
What do you dislike about the product?
There are so many amazing things you can do with the tool, but if you don't know the little nuances it can be overwhelming and you can be missing out on some of the key functions that make the tool so great. It's definitely important to get trained or you won't really be utilizing the system to the best of your ability.
What problems is the product solving and how is that benefiting you?
Improvement on sales calls, follow ups and training
Helps the entire org. to self learn and keep improvising towards culture of customer centricity.
What do you like best about the product?
interaction stats, points of interest, insights to do better next time, collaboration with peers and upstream. helping each other to speak and circulate about the success stories that they had in every interaction.
What do you dislike about the product?
Nothing at this point, since the usage is still at its initial stage I'm yet to arrive at a dislike or recommendations for the Gong tool. Any thing that is trivial i bought to the VPM's notice
What problems is the product solving and how is that benefiting you?
Culture of building Trusted Advisor for my clients/customers, the productivity has increased by cutting non-value-added tasks, making my team get inline with expectations from clients/customers
Great insights!
What do you like best about the product?
I like the breakdown of talk times, I like that it can find action items and that it can point out areas that need to be improved.
What do you dislike about the product?
I wish that it was more robust in the advice, but I think that will come in time as the technology develops.
What problems is the product solving and how is that benefiting you?
Improving sales
Gong is my best tool to coach my AEs to success
What do you like best about the product?
I like the deal board to look at my overall pipeline and find areas to dig further, I use score cards to review calls which is super useful.
What do you dislike about the product?
I dislike the fact that on gong we're unable to tag which specific contact is on a deal so on the activity tab on the deal we see activities to all contacts within the company which makes it really confusing to get quick updated on deals.
What problems is the product solving and how is that benefiting you?
Gong is helping me give real-time coaching on my AEs calls with useful insight that makes us better at forecasting deals
Gong is a great way to analyse your sales pitch
What do you like best about the product?
It is a great tool to use in sales industry. self-analyzing tool to make your pitch the best and make necessary improvement on daily basis. It also allows to save your calls for quality check and reviews.
What do you dislike about the product?
It takes a little time upload the calls but the wait is worth it
What problems is the product solving and how is that benefiting you?
It lets me correct my mistakes with each call and lets me improve in all areas of performance. Makes my work more productive and efficient.
Ideal revenue intelligence platform
What do you like best about the product?
Analyze sales conversations, it helps you view conversations/discussions and draw notes from them!
What do you dislike about the product?
maybe make it more accessible, like an app, youtube feature sort of
What problems is the product solving and how is that benefiting you?
see how the discussions went- good and bad in it
Our team(s) love the insight Gong provides us with!
What do you like best about the product?
Gong has tremendously helped my sales. Great tool for individuals/teams to improve in many ways! Gong allows us to go "up and to the right"!
What do you dislike about the product?
Cannot think of a single dislike! Truly a one-of-a-kind platform!
What problems is the product solving and how is that benefiting you?
Being able to listen to my calls with prospects and pinpoint things I am doing well and can improve upon is a game-changer.
The best for recording calls!
What do you like best about the product?
Because of Gong, I don't have to attempt to make notes in a hurry or recall a conversation from memory!
What do you dislike about the product?
A downside is that I am unable to use it with all of my interactions!
What problems is the product solving and how is that benefiting you?
When a call is recorded in Gong, there is no question about the details discussed in a meeting! No one has to remember what happened or rely on notes.
Gong is a great tool for self improvement
What do you like best about the product?
I like that gong allows you to hear the interactions between you and your clients. And that you can share calls and times with others who may want to offer advice or feedback as well.
What do you dislike about the product?
I dislike when I get calls from other team members that do not match my voice or belong to me. This credits against my measurements when evaluating my performance.
What problems is the product solving and how is that benefiting you?
Gong has been able to help me solve issues by meeting performing incentives such as having patience with my clients and making sure that I am giving interaction with probing questions.
very useful for understanding where we stand
What do you like best about the product?
can listen to our our calls and also listen to the best calls thus resulting in improved performance
What do you dislike about the product?
nothing as of now its perfect the way it is
What problems is the product solving and how is that benefiting you?
mainy listening to our own calls thus helping in clarifying own mistakes and areas of opportunities
showing 1,401 - 1,410