Gong
Gong.ioExternal reviews
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best tool for improvements
What do you like best about the product?
so many things the ability to review calls in real time share calls the list goes on
What do you dislike about the product?
to be fair not a lot sometime the interface could be more accessible
What problems is the product solving and how is that benefiting you?
things im lacking in calls and helpful topics to improve
Useful
What do you like best about the product?
We could make use of the recording for future reference and the same can be heard later.
What do you dislike about the product?
nothing as such however if we could have the flexibility to ad Gong on the call then it would be better
What problems is the product solving and how is that benefiting you?
If we wish to learn how can we improve our pich points that becomes easier
Great sales tool
What do you like best about the product?
Insights and transcripts. "Save for later" lists are very useful as well
What do you dislike about the product?
It takes a bit of digging aroud to understand conversation timelines
What problems is the product solving and how is that benefiting you?
It allows me to refresh on previous conversations and insights, before each call
Great tool
What do you like best about the product?
easy way to review calls, flag parts of the conversation that need review
What do you dislike about the product?
nothing seems to not work correctly. Great tool
What problems is the product solving and how is that benefiting you?
Customer and prospects issues and challenges as well as needs
Amazing tool
What do you like best about the product?
The best is you can listen to your own calls or any best calls that will help you in improving in your day to day activity
What do you dislike about the product?
we need to share our calls publically so that everyone can have access to it.
What problems is the product solving and how is that benefiting you?
If we have any doubts about our Own calls, we can directly come to gong and we can be mindful about what we are doing.
Valuable customer knowledge every Product Marketing Manager needs
What do you like best about the product?
I can filter by key word, find conversations about a specific feature and get real feedback from customers to understand how to focus my marketing materials based on their words.
What do you dislike about the product?
Nothing so far. Training was a bit hard for me (even they have a lot of weekly webinars and videos) but to self-discover the product in a product-led approach was a bit hard.
What problems is the product solving and how is that benefiting you?
Give me customer insights about specific features. Allows me to understand how customers perceive, adopt and use a feature and communicate to them in their language. Gives me good quotes I can later use in my marketing materials (with customer approval of course)
Great for practice.
What do you like best about the product?
To reveiw the calls of my teamates and listen to their talk tracks to improve my own.
What do you dislike about the product?
Nothing - everything has gone very well so far.
What problems is the product solving and how is that benefiting you?
Solving the problem of poor talk tracks. It helps me improve how I converse with prospects.
Makes SalesForce way easier to manage
What do you like best about the product?
At one glance, I see all of the information I need to update Sales Management. A great deal of time is saved managing a pipline, tracking deals and identifying gaps.
What do you dislike about the product?
There are some minor UX issues I think t hey need to work out to make the tool flow better. But...these are minor issues.
What problems is the product solving and how is that benefiting you?
Saving time tracking deals......Tracking conversations, identifying key action items, reporting to management
A very good tool to help improve our consultations.
What do you like best about the product?
Sharing snippets to get a feedback in terms of quality framework.
What do you dislike about the product?
Nothing is disliked about Gong as it helps us in a positive way.
What problems is the product solving and how is that benefiting you?
Coaching and Feedback instantly , You know what conversation you had without listening to the entire call
Most Convenient Tool Gong
What do you like best about the product?
Gong is a very user friendly app as you get to listen to your own calls and analyse what has been working the best for you and what are the aspects one needs to work on.
What do you dislike about the product?
I have been using Gong for 5 quarters and the updates which have been introduced over the period of time.More than satisfied with the current performance of Gong..
What problems is the product solving and how is that benefiting you?
Helps you analyze your own calls and help you understand what are the dynamics working well for you and what have been not working.Not only you get to listen to your calls but calls of your fellow mates who are top performers,ultimately which helps you learn good practices from their calls as well.
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