Gong
Gong.ioExternal reviews
6,600 reviews
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Very Happy
What do you like best about the product?
Product specifications are the most i like
What do you dislike about the product?
Page loading could be better and everthing else is good
What problems is the product solving and how is that benefiting you?
Gong is helping me understanding where i stand in terms of sales
Great Experience
What do you like best about the product?
Everything and especially transcript, made my work easy to audit the call.
What do you dislike about the product?
Nothing everything about Gong is exceptional
What problems is the product solving and how is that benefiting you?
made my work easy
Excellent tool
What do you like best about the product?
Transcript made my work really easy. To track the errors on the calls
What do you dislike about the product?
Nothing everything is just perfect, only the call availability has to be a little quicker
What problems is the product solving and how is that benefiting you?
Audit the calls and to give the feedback to the agents
The Best Platform To Review Calls
What do you like best about the product?
We can undertstand where we went wrong or where exactly can we improve. Helps to learn more about quality and monitoring purposes
What do you dislike about the product?
I did not find anything that is not useful on Gong
What problems is the product solving and how is that benefiting you?
Helps in understanding more about our own downsides so that we can work on the same
Feedback on Gong
What do you like best about the product?
The option which we get for the transcrpit is awesome.
Great to look into our calls and identify the places of improvement, gong is really very helpful.
Genuinely Awesome
Great to look into our calls and identify the places of improvement, gong is really very helpful.
Genuinely Awesome
What do you dislike about the product?
Nothing is there as a disike, not experiencing any kind of difficulties here.
Everything here is not what anyone would dislike about, be it the feature or the usage.
Everything here is not what anyone would dislike about, be it the feature or the usage.
What problems is the product solving and how is that benefiting you?
It is helping us to identify the best places where we can go ahead and do a sales coaching, and get our conversation intelligence buildup, and the features here are helping us out with the same
Excellent tool
What do you like best about the product?
Transcript and the how it summarizes the call
What do you dislike about the product?
Nothing everything is perfect and nothing needs to be changed.
What problems is the product solving and how is that benefiting you?
To get to a point where we went wrong and make an note of where we went wrong.
Transcript feature is amazing
What do you like best about the product?
The transcript feature is really amazing and it helps to understand everything i have spoke
What do you dislike about the product?
Some times the transcript words are not really accurate, but it is alright because most of the words are captured correctly
What problems is the product solving and how is that benefiting you?
Sales conversation improvement and efficient evaluation
Impressive
What do you like best about the product?
Storage of all calls Recording, and able to find Calls according to filters , sorting through time frame and Call duration
What do you dislike about the product?
Somethimes it take a little time to Load
What problems is the product solving and how is that benefiting you?
Improving my Effiecinecy.
Gong has levelled up my sales game and ensures I never miss any critical insights from clients
What do you like best about the product?
- Follow up prompt post call, means I don't forget about key follow up required and can keep clients engaged
- Transcript means I can quickly skim a call for insights without having to listen back to the whole call
- Beneficial to be able to watch colleagues calls when getting up to speed on clients
-Appreciate the analysis of langauge, it makes me more mindful how I come across
- Transcript means I can quickly skim a call for insights without having to listen back to the whole call
- Beneficial to be able to watch colleagues calls when getting up to speed on clients
-Appreciate the analysis of langauge, it makes me more mindful how I come across
What do you dislike about the product?
I don't have anything to say- it's been really beneficial to my workflow
What problems is the product solving and how is that benefiting you?
- Keep track of previous calls and understanding quickly what was spoken about in a number of minutes
- Analysis of conversations to allow me to get up to speed on follow up actions
- Analysis of conversations to allow me to get up to speed on follow up actions
Easy to use, more than just a coaching tool
What do you like best about the product?
I love using Gong to recap my calls after meetings. Its easy to pop it open, refresh my notes, and check to see what I may have missed. I can craft the email directly in Gong and ship it out to the prospect same day. Of ocurse its also a wonderful enablement tool.
What do you dislike about the product?
No real downside exactly. Sometimes I struggle to find the calls I'm looking for. Other times I may not have deals at risk that Gong thinks are at risk.
What problems is the product solving and how is that benefiting you?
Gong is doing a good job of helping me keep track of my deals. Enterprise deals have many moving parts, and its difficult to keep track or keep meticulous notes in a meeting without taking away from listening to the prospect.
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