Impartner PRM
ImpartnerReviews from AWS customer
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Impartnercon18
What do you like best about the product?
Innovative and accessible technology, attentive customer support, Intelligent and forward thinking team.
What do you dislike about the product?
Lack of BI, AI, deep analytical capability.
What problems is the product solving and how is that benefiting you?
Everything in one place for our channel partners. Mobile friendly and 24/7 asset and information availability.
Recommendations to others considering the product:
Do your due diligence. Know how much you are willing to do yourselves and where you might need 3rd party support/integration.
Great PRM. Be ready to change internal processes
What do you like best about the product?
Great look. Customizable to work with your website.
What do you dislike about the product?
On old code. Low self management. Having to submit changes and waiting for them.
What problems is the product solving and how is that benefiting you?
Lead registration and partner reguatration
Young innovative player in a key growth area
What do you like best about the product?
Innovative approach, good approach to growing customer relationship
What do you dislike about the product?
Immature support structure due to rapid growth
What problems is the product solving and how is that benefiting you?
Channel portal capability
Recommendations to others considering the product:
Embrace transformation
DMO Project
What do you like best about the product?
The willingness of the team to help resolve issues on the project
What do you dislike about the product?
Sometimes resources seem to be scarce
Self service options are great but we need more training to start with
Self service options are great but we need more training to start with
What problems is the product solving and how is that benefiting you?
On boarding channel partners in DMO...benefits yet to be realised as project is still being implemented.
Channel Trends
What do you like best about the product?
The ability to quickly implement a PRM system and Partner Portal that includes all the elements that are essential to managing your Channel
What do you dislike about the product?
Would like to see better integration with SFDC standard objects
What problems is the product solving and how is that benefiting you?
A world class tool to keep our partners engaged
My review
What do you like best about the product?
Great modules that address many aspects of partner management.
What do you dislike about the product?
I suffered through some of the companies growing pains- they seem to be in a much better place now with 4x growth in support
What problems is the product solving and how is that benefiting you?
Streamlined on-boarding and lead distribution
Recommendations to others considering the product:
Great tool to support your partner ecosystem. Reduces many manual processes and allows you to focus on your mission. Allows your partners to stay connected with your company and have all the resources they need in one place. Provides a more unified partnership.
Cutting Edge
What do you like best about the product?
Impartner is providing and creating new elements to assist and facilitate partner engagement. The ability to consolidate assets and co-brand collateral makes for a successful service.
What do you dislike about the product?
Sometime products and services have a myriad of options and capabilities to craft custom solutions. Impartner can be guilty at times of having too many open customizable variables to provide a solution and there isn't clear cut best practice techniques for the available features.
What problems is the product solving and how is that benefiting you?
Ease of business. The ability to provide a well thought out tool / source for partners to self educate and grow is invaluable.
Recommendations to others considering the product:
Try it. The options to make this what you want are there. Just ask for them.
Works really well, getting off the ground takes some patience
What do you like best about the product?
New asset management feature is beautiful and really easy to use. Portal itself looks our website and dynamic content and workflow are powerful.
What do you dislike about the product?
Getting everything set up takes a lot of steps and many back and forth communications with account reps. Could be more streamlined and organized.
What problems is the product solving and how is that benefiting you?
Getting partner specific messaging to our partners. We launched days ago and have hundreds of partner contacts interacting with our content. More good things to come.
Recommendations to others considering the product:
Get your partner strategy set before you purchase. We underwent a major reorg and could have better used our time post contract.
Best experience
What do you like best about the product?
I like the way you can learn about PRM, and show us how to use it.
What do you dislike about the product?
I don't like that not all people speak Spanish.
What problems is the product solving and how is that benefiting you?
I am solving the way the channels deal with these opportunities in our business.
Recommendations to others considering the product:
Be clear in the way you need to do the things
VALUE VS. PRICING
What do you like best about the product?
Impartner help us to automitiza our Partner Program, and be a effective indirect sales team.
What do you dislike about the product?
Nothing all is working as we expected, at first maybe we have some issues understanding the implementation process.
What problems is the product solving and how is that benefiting you?
To have communication and standarization of our processes.
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