Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
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Keeper Security - mission critical for us, every day
What do you like best about the product?
I rest easier knowing our password vault solution is secure and highly available. The mobile app and browser extensions save labor without compromising security and we lean very heavily on the enterprise sharing features. Associating shared folders with Teams saves on guesswork with group-accessed passwords.
What do you dislike about the product?
Older shared items don't always have the right sharing for their folder location, and there's no way to fix access lists from the Admin Console. Being able to transfer a disabled user's records has improved the situation, and the problem seems to only happen with older records.
What problems is the product solving and how is that benefiting you?
Tracking masses of passwords, pem files, certificate keys.. and providing the correct level of access to many users. We used to use an encrypted file and we always had issues with lack of access granularity and file versions..
Recommendations to others considering the product:
Map out your users, teams, fodler layout, and SSO policies before rolling out the client,
Simple and Easy to use
What do you like best about the product?
Simple interface to use and navigate. Admin console is great for managing users and policy enforcement. Really like the ability to transfer vaults/account from one user to another user which is useful in the event someone leaves the company. Shared folders are easy to user and the ability to assign individual users and/or groups of users to a shared folder or individual record is nice. Chrome browser extension works as expected. You can add notes, files, photos, and custom fields to each records which are nice extra features. Lastly this is personal preference but you can get really granular with permissions on either an entire shared folder or an individual record. Instructions/guidance on this when you first start off are kind of unclear but once you read into it and understand it, great to have.
What do you dislike about the product?
A few things that could use some work:
1. There's no built in password generator in the browser extension. There's a password generator when adding a new record inside your vault but I would like a quick and handly password generator option right there in the browser extension. Lastpass had that built into their extension and I used that quite often. Yeah sure I guess there are 3rd party extensions or websites that do the same thing but that's an annoying extra few clicks just to give me a randomly generated password.
2. There's only 4 types of records you can create. A standard record, a folder, a shared folder, and a payment card/credit card. I would of liked just a plain "Notes" record. Sometimes you just want an organized dumping ground for notes, keys, credentials, etc. without having to create an official record for it.
3. For some reason they haven't figured out a way to allow you to move an entire folder of records into another folder. You gotta move records individually which can be kind of annoying.
1. There's no built in password generator in the browser extension. There's a password generator when adding a new record inside your vault but I would like a quick and handly password generator option right there in the browser extension. Lastpass had that built into their extension and I used that quite often. Yeah sure I guess there are 3rd party extensions or websites that do the same thing but that's an annoying extra few clicks just to give me a randomly generated password.
2. There's only 4 types of records you can create. A standard record, a folder, a shared folder, and a payment card/credit card. I would of liked just a plain "Notes" record. Sometimes you just want an organized dumping ground for notes, keys, credentials, etc. without having to create an official record for it.
3. For some reason they haven't figured out a way to allow you to move an entire folder of records into another folder. You gotta move records individually which can be kind of annoying.
What problems is the product solving and how is that benefiting you?
Prevents my users from just storing company credentials, keys, notes, etc. in a plain spreadsheet or doc. This gives them a company managed password vault for them to store their stuff and safely share to other team members as needed. Vault/account transfer is also super helpful in the event an employee leaves and they're the only ones with any specific records/credentials.
Keeper has changed my outlook on saving passwords
What do you like best about the product?
The best thing about Keeper is the way the Vault can be organized to keep track of both personal and business passwords separately and privately.
What do you dislike about the product?
I don’t have any complaints about Keeper. The program does exactly what I need it to do.
What problems is the product solving and how is that benefiting you?
Keeper has helped me organize all the password storage needs for our company. Now everyone can share passwords without actually giving someone their login information.
Best & Easiest Security Tactic
What do you like best about the product?
It was very easy to get my existing passwords into Keeper; most were automatically migrated.
What do you dislike about the product?
Setting up Roles and respective Permissions wasn't very intuitive.
What problems is the product solving and how is that benefiting you?
Using Keeper prevents staff from using the same or similar passwords for many different sites. Also, I like not having to remember passwords.
Great product and great customer service
What do you like best about the product?
Moved from Lastpass to Keeper because it is easier to use and auto log in to websites better. Very easy to control all passwords and log in's and it is easy to customise roles to allow for restricted access where necessary amongst our team for the purposes of GDPR compliance. The purchase process was simple and the help obtained from Federico was invaluable when posing questions prior to purchase.
What do you dislike about the product?
Great software and we have no dislikes at all
What problems is the product solving and how is that benefiting you?
GDPR compliance requires a robust system for sharing credentials across our team and this fits the bill perfectly.
Recommendations to others considering the product:
If you need to manage a multiple passwords across a team with differing needs, this product is perfect.
Very reliable and easy to use service.
What do you like best about the product?
Ease of using the service. Simple, straight forward and does not require lots of effort or time. Streamline within the business operations.
What do you dislike about the product?
I have to login to the service twice in the mornings as it logs me out after logging in. Not sure why, not a huge issue but the only thing I can think of that I 'dislike" other than that there are no issues with the account.
What problems is the product solving and how is that benefiting you?
Remembering passwords (do not need to anymore)
Using more secure passwords
A higher security way to store and login to services.
Ease of mind service, you know that your business login's are going to be secure.
Using more secure passwords
A higher security way to store and login to services.
Ease of mind service, you know that your business login's are going to be secure.
Great product and great customer support
What do you like best about the product?
Being able to keep our passwords saved in a secure spot (as opposed to saving to the browser) and the ability to monitor security of our employees passwords.
What do you dislike about the product?
None that I can think of... This is a really great product!
What problems is the product solving and how is that benefiting you?
We are solving the problem of staff forgetting their passwords or storing them insecurely.
Recommendations to others considering the product:
We recommend taking the time to understand your business needs
Keeper Improved our company's security
What do you like best about the product?
Keeper makes it easy to share common passwords across our company. We have company specific passwords that were originally kept in an Excel spreadsheet that we all shared. Some employees used the same password for everything. With Keeper, our passwords are much more secure and accessible only to those who need them.
What do you dislike about the product?
The only thing to dislike is that Keeper does so much it takes a while to realize how you could use it. You have to invest in the learning curve to fully utilize the product.
What problems is the product solving and how is that benefiting you?
We now have more robust passwords used by employees and share password are accessible to all who need them. No more password changes that are not shared with other users.
Great password management and sharing app
What do you like best about the product?
The ease of managing all of my passwords in one simple application. I use Keeper to store and manage all of my credentials, including using it to suggest strong, unique passwords. I use both the mobile app and browser plugins. Managing over 500 unique credentials is easy with Keeper.
What do you dislike about the product?
I have yet to discover a downside to Keeper for managing passwords.
What problems is the product solving and how is that benefiting you?
I have found that as I have used Keeper to both store and suggest passwords, I now have unique passwords for most of my logins. This reduces my risk profile in case of a security breach of one of the sites that I use. I also use the application with my team to securely share credentials.
Great migration
What do you like best about the product?
We have had a very easy adoption of Keeper migrating from Lastpass. Cody has been with us each step and followed up with any issue we may have.
The sharing and permissions for groups work like charm.
The sharing and permissions for groups work like charm.
What do you dislike about the product?
I don't like that I have so many accounts that need a password.
What problems is the product solving and how is that benefiting you?
Having the ability to share credentials as a team and no have to change anything if someone is off-boarded.
Recommendations to others considering the product:
Push the trial hard and you will be happy. Also, ask a lot of questions. Keepers teams is very knowledgable and I haven't had such a great demo is a very long time. PJ does an excellent job presenting the Keeper application.
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