Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
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Keeper is a great password manager service
What do you like best about the product?
User friendly, ability to access the application. Can be done via browser widget, web portal, mobile app or desktop app. It allows the ability in the work environment to share passwords securely without actually letting the other users know what it is. The application being able to be that 2fa/mfa option is very nice as well. Not having to dig out the key fob, or go into a mobile app to grab the code, its right there in Keeper. This ability makes it more conveinent for when users change devices, don't have to "re key" accounts, its cloud based, follows you where you need to go.
What do you dislike about the product?
Sometimes using allowing Keeper to assist in updating a password within the browser is hit or miss. It could be user error, but don't always get the password process correct, and then I have to reset the password because the one keeper has isn't working.
What problems is the product solving and how is that benefiting you?
Securely storing passwords, both for IT department and end users. The convenience of the MFA/2FA ability is very nice as well.
Essential for IT Admins—Keeper is secure, scalable, and smart
What do you like best about the product?
As an IT Systems Administrator, I’ve tested and deployed several password management solutions, and Keeper stands out as the most secure and user-friendly platform I’ve worked with.
What I like best is Keeper’s zero-trust, zero-knowledge architecture—it ensures that even Keeper can’t access our vaults.
One personal experience that really highlighted Keeper’s value: we had a situation where a team member left unexpectedly, and we needed to quickly revoke access and reassign credentials. With Keeper’s role-based access controls and audit logs, I was able to do this in minutes. The admin console gave me full visibility and control, and the transition was seamless.
Upsides of using Keeper:
-Cross-platform compatibility
-Secure sharing: Vault-to-vault sharing and emergency access are perfect for team collaboration.
-Compliance-ready: Keeper helps us meet security standards like GDPR.
-Scalable for teams: Easy onboarding, AD integration, and centralised management.
I highly recommend it to any IT professional or organisation serious about protecting their credentials.
What I like best is Keeper’s zero-trust, zero-knowledge architecture—it ensures that even Keeper can’t access our vaults.
One personal experience that really highlighted Keeper’s value: we had a situation where a team member left unexpectedly, and we needed to quickly revoke access and reassign credentials. With Keeper’s role-based access controls and audit logs, I was able to do this in minutes. The admin console gave me full visibility and control, and the transition was seamless.
Upsides of using Keeper:
-Cross-platform compatibility
-Secure sharing: Vault-to-vault sharing and emergency access are perfect for team collaboration.
-Compliance-ready: Keeper helps us meet security standards like GDPR.
-Scalable for teams: Easy onboarding, AD integration, and centralised management.
I highly recommend it to any IT professional or organisation serious about protecting their credentials.
What do you dislike about the product?
I find this question really difficult. The only minor drawback I’ve encountered is that some advanced admin features require a bit of a learning curve, especially when configuring enterprise policies. However, Keeper’s documentation and support team are excellent, so it’s easily manageable.
What problems is the product solving and how is that benefiting you?
As an IT Systems Administrator, one of the biggest challenges we face is ensuring that passwords and sensitive access credentials are stored securely, shared appropriately, and rotated regularly. Before Keeper, people relied on spreadsheets and browser-based tools, which were risky, hard to audit, and not scalable. Keeper solved these problems by, centralising password management.
We've also noticed a reduction in password-related support tickets, users are less likely to forget or reuse weak passwords. What's more, it has enhanced auditability and compliance: Keeper’s reporting tools and logs help us meet internal audit requirements and external standards like GDPR. It also helps protecting against breaches and phishing.
The benefit to me and my organisation is peace of mind, operational efficiency, and a stronger security posture. It’s helped us reduce risk, save time, and improve collaboration across departments.
We've also noticed a reduction in password-related support tickets, users are less likely to forget or reuse weak passwords. What's more, it has enhanced auditability and compliance: Keeper’s reporting tools and logs help us meet internal audit requirements and external standards like GDPR. It also helps protecting against breaches and phishing.
The benefit to me and my organisation is peace of mind, operational efficiency, and a stronger security posture. It’s helped us reduce risk, save time, and improve collaboration across departments.
Easy and Secure Passwords, But Mobile Login Can Be Frustrating
What do you like best about the product?
The Keeper plugin is straightforward to use and generates highly complex passwords that offer strong security.
What do you dislike about the product?
Logging into multiple accounts on a mobile device can be frustrating at times.
What problems is the product solving and how is that benefiting you?
This tool enables me to create highly secure passwords and also assists in identifying any other passwords I have that might be weak.
Keeper Administrator Use Case
What do you like best about the product?
I really like how easy Keeper Password Manager is to use.
Level of security for our business and users.
Ease of integration with websites, using the Chrome plugin.
Level of security for our business and users.
Ease of integration with websites, using the Chrome plugin.
What do you dislike about the product?
Some features are locked behind premium plans or additional extras we need to pay for. Namely, Keeper Connection Manager
What problems is the product solving and how is that benefiting you?
Secure password management in such a large and diverse business
Easy to Use, But Invites Use Up Licenses
What do you like best about the product?
Software is easy to use and was easy to implement.
What do you dislike about the product?
An unaccepted invitation consumes a user license, even when the invite has not been accepted.
What problems is the product solving and how is that benefiting you?
Keeper provides us with an enterprise grade password managent system.
Feature-Rich, Easy Integration, and Excellent Support with Keeper Password Manager
What do you like best about the product?
I am currently using Keeper Password Manager at my organization and have also used it at previous companies. The platform offers a variety of features. Integration is straightforward, allowing you the flexibility to choose between the browser extension or the native desktop app. The browser extension can be deployed via intune, GPO, etc. One feature I find useful is the guided assistant, which helps with changing passwords on linked websites. Additionally, there are several authentication options available, such as SSO and 2FA, among others. I have also interacted with their support team multiple times for other products in their portfolio, and my experiences have always been positive.
Breachwatch is also a nice feature especially if your deploying this org-wide you can generate reports to provide for exec meetings.
Breachwatch is also a nice feature especially if your deploying this org-wide you can generate reports to provide for exec meetings.
What do you dislike about the product?
I don't have any dislikes about the product. In my experience it is a solid platform that adds value.
What problems is the product solving and how is that benefiting you?
It helps simplify the digital life where you don't need to remember dozens of passwords to different accounts. You have a master vault that is ready to assist you with creating logins for websites. It also helps promote security awareness on the importance of using strong passwords each for a unique account. Keeper password manager also helps with sharing records between users or departments giving users a centralize repository to retrieve credentials when needed.
The best password manager you'll use as an administrator!
What do you like best about the product?
I really like how organized everything is — the interface is clean, intuitive, and easy to navigate. It’s simple to store and find passwords, and the autofill and security features make daily use very efficient. Overall, it feels reliable and user-friendly for both personal and work accounts.
What do you dislike about the product?
While it’s a great tool overall, some advanced features require extra setup or a paid plan, which can be inconvenient. Syncing between devices occasionally takes a bit of time, and the mobile app could be slightly more responsive. However, these are minor issues compared to the overall experience.
What problems is the product solving and how is that benefiting you?
Keeper Password Manager helps solve the problem of managing multiple passwords securely across our team. It eliminates the need to remember or share passwords manually, reducing the risk of security breaches and human error. The centralized vault makes it easy to organize and access credentials quickly, which saves time and improves productivity. Overall, it helps ensure better password hygiene and compliance with security policies.
Intuitive and Practical Tool - Highly recommended for companies looking to enhance their security.
What do you like best about the product?
The practicality of the tool is something truly considerable, very intuitive to use, aiding in the learning curve. Very quick implementation and great integrations. These items make the daily use of the tool very good and easy to propagate among internal teams.
What do you dislike about the product?
The tool does not have major problems, it fulfills its purpose very well. But I miss some customizations, such as a dark mode option, as well as the ability to edit or customize the display image of the registration icons. Support in Portuguese would be excellent.
What problems is the product solving and how is that benefiting you?
We had a large number of collaborators saving passwords in insecure ways, such as notepads, spreadsheets, post-its, notebooks, etc. With Keeper, we were able to solve this problem by centralizing passwords in an intelligent and secure way. We managed to register MFA in the records themselves as needed, thus avoiding the use of personal cell phones for this registration. Agility in access, due to the automatic filling, makes it very quick and easy to perform the necessary accesses.
Intuitive Admin Experience, But Master Password Needs Improvement
What do you like best about the product?
It is very intuitive and clear, as a Keeper Password Manager admin, it is easy for me to handle any incidents or situations regarding the administration of the tool.
What do you dislike about the product?
The master password feature could use some work.
What problems is the product solving and how is that benefiting you?
Credential managing and having a safe way to share credentials and confidential files. One Time Share links are great.
Fantastic product
What do you like best about the product?
We use it in an enterprise environment and really feel this is the best solution available for enterprise customers, amongst the VERY few that even qualify for enterprise usage
What do you dislike about the product?
The form filling tool could be improved. Probably the weakest part of Keeper
What problems is the product solving and how is that benefiting you?
Primarily to have a standard setup for all users, as well as making sure we do not lock ourselves out of any tool used. The ability to transfer a vault to a new user, but on all other aspects have a zero-knowledge design is very important for us.
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