Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
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Managing Keeper for 2 years
What do you like best about the product?
I'm managing Keeper for 2 years and there are several features I like the most which I haven't seen in the other password managers:
1) Read-only access to the records - you cannot copy the password from Keeper and paste it into the field. But you can only insert it using a plugin integrated into the browser. That makes it harder to copy or revoke the password
2) 2FA saving option. You can store 2FA TOTP there which makes it nearly impossible to steal a record since only the creator of the record has ever seen TOTP. Keeper produces only TOTP keys, TOTP QR or TOTP has cannot be extracted back from Keeper.
3) Good integration with Google Workspace (Admin) makes it easier to administrate.
4) Doesn't allow to use plugin to enter password to access Keeper Vault or Keeper Admin. Quite a simple thing but I've seen worse behavior in other managers
5) Password windows are doubled - it is popup in the upper right corner and a tooltip in every input field. Clicking popup is usually faster rather than accessing the field's tooltip.
1) Read-only access to the records - you cannot copy the password from Keeper and paste it into the field. But you can only insert it using a plugin integrated into the browser. That makes it harder to copy or revoke the password
2) 2FA saving option. You can store 2FA TOTP there which makes it nearly impossible to steal a record since only the creator of the record has ever seen TOTP. Keeper produces only TOTP keys, TOTP QR or TOTP has cannot be extracted back from Keeper.
3) Good integration with Google Workspace (Admin) makes it easier to administrate.
4) Doesn't allow to use plugin to enter password to access Keeper Vault or Keeper Admin. Quite a simple thing but I've seen worse behavior in other managers
5) Password windows are doubled - it is popup in the upper right corner and a tooltip in every input field. Clicking popup is usually faster rather than accessing the field's tooltip.
What do you dislike about the product?
Yes, there are some cons regarding Keeper:
1) We have server-based Atlassian Jira and Confluence. Each time I login there Keeper always messes around with the password to insert. Sometimes it offers Confluence password for Jira, sometimes Jira password for Confluence despite the URL specified in the record.
2) Sometimes either Chrome or Keeper plugin says that the plugin itself slows down the page and disables. Especially inconvenient that is in the same Jira server when you are working on a project and need to re-login again after a certain amount of time which is not possible and you need to copy-paste credentials from the other opened page or smth.
3) We are working with Yubi keys. It is working in Keeper and supported but for the Admin Console there is a possibility to select how often 2FA request will come up (every time, 1 time in 30 days, etc). Unfortunately it is not possible to select this period since the dropdown box is overlapped with a window requesting the key. And when you touch the key Keeper immediately switches to the next page disallowing you to select the period. Kinda of a bug I think.
1) We have server-based Atlassian Jira and Confluence. Each time I login there Keeper always messes around with the password to insert. Sometimes it offers Confluence password for Jira, sometimes Jira password for Confluence despite the URL specified in the record.
2) Sometimes either Chrome or Keeper plugin says that the plugin itself slows down the page and disables. Especially inconvenient that is in the same Jira server when you are working on a project and need to re-login again after a certain amount of time which is not possible and you need to copy-paste credentials from the other opened page or smth.
3) We are working with Yubi keys. It is working in Keeper and supported but for the Admin Console there is a possibility to select how often 2FA request will come up (every time, 1 time in 30 days, etc). Unfortunately it is not possible to select this period since the dropdown box is overlapped with a window requesting the key. And when you touch the key Keeper immediately switches to the next page disallowing you to select the period. Kinda of a bug I think.
What problems is the product solving and how is that benefiting you?
The major problem it resolves - sharing access for different systems within world-wide team. Different sharing levels allow it share in a smart way, not just "send everything"
Recommendations to others considering the product:
Keeper plugins are available for any browser and it is easy to setup without any help from administrator side
Excellent Password/Secrets Management
What do you like best about the product?
Well-integrated UI, secure sharing between employees and teams, externally shareable "one-time" secrets, and a personal license for each employee to secure their non-corporate personal information (which is a nice benefit and helps encourage personal Online Safety). New features are added regularly.
What do you dislike about the product?
I've been thinking hard but had trouble finding any real complaints. Most of the initial tweaks/suggestions I would have suggested around UI improvements have already been incorporated by their product team.
What problems is the product solving and how is that benefiting you?
Securely sharing secrets between employees/teams. Restricting access to secrets upon employee departure. Securely sharing secrets with external parties who do not have the software.
Recommendations to others considering the product:
The product itself is fantastic, but above and beyond that, with an Enterprise license, each employee also receives a Family Subscription for their own use while they are an employee. This encourages good online hygiene and security and is an extra benefit to employees.
Keeper Password Manager - It's a Keeper
What do you like best about the product?
I like the ability to share records/passwords with employees/teams and having the ability to hide passwords from the users. It is easy to use, and I like the interface better than the others I have tested.
What do you dislike about the product?
The least helpful thing, or what I dislike the most, is I would like as the administrator to share a folder of passwords with an employee and when they add to the folder, have a setting that automatically sets the ownership of the record/password to the company rather than the user. It is a minor dislike, but I would like to keep users from owning the passwords in shared folders.
What problems is the product solving and how is that benefiting you?
Having a password manager allows me to keep passwords secure, encourage stronger passwords and prevent users from storing passwords in documents. Sharing of passwords helps when a password is changed, and it syncs across all user's vaults, so there is no need to notify everyone of the new password.
Recommendations to others considering the product:
Give Keeper a try. Their support has been great. The product has been beneficial in administering our users and their passwords.
Ease of use with security second to none.
What do you like best about the product?
The ability to integrate with your login and ebable the app on your phone with biometrics.
What do you dislike about the product?
I have not found anything I dislike, and it is more of a learning curve since each app uses different terminology and menus. I haven't found anything that truly is a show stopper.
What problems is the product solving and how is that benefiting you?
One-stop for password security and sharing passwords among the team.
Recommendations to others considering the product:
A great way to both administer and manage passwords for both individuals and a team.
Very good
What do you like best about the product?
We are sharing passwords with our internal team.
What do you dislike about the product?
I think the management section could be modernised; it has an older feel.
What problems is the product solving and how is that benefiting you?
Our main use for the password manager is sharing accounts with our teams.
Recommendations to others considering the product:
When setting everything up, try and keep the config as simple as possible. It is easy to overcomplicate the environment.
Reliable, secure, easy to use and administrate cloud password service with a good support.
What do you like best about the product?
It is easy to use, well documented and has a PC app available.
What do you dislike about the product?
I have no complains so far. I'm a system administrator of Keeper for a small company.
What problems is the product solving and how is that benefiting you?
We are using Keeper to keep passwords safe and to share some information between employees. Our employees are happy to use it because it is easy and handy.
Keeper Password Manager keeps our passwords in one safe place.
What do you like best about the product?
Its intuitive user interface, easy to use and administer
What do you dislike about the product?
So far nothing. Everything has been excellent and pleasant.
What problems is the product solving and how is that benefiting you?
Removed all different places/files to keep passwords. We now use only one password manager in one single place which is Keeper Password Manager
Great Enterprise Solution with SSO
What do you like best about the product?
SSO is seamless, some providers require you to click 'sign in with SSO' but using the Azure link, we can log straight in, which removes a barrier for users.
What do you dislike about the product?
Would be nice to have a global list of websites to not prompt to save passwords, for maybe personal email sites or IP addresses.
What problems is the product solving and how is that benefiting you?
Removing insecure password storage and stopping repeat password use in its tracks.
Sharing passwords across departments without actually sharing the password. great time saver and stops the account being locked everytime the password is changed.
Sharing passwords across departments without actually sharing the password. great time saver and stops the account being locked everytime the password is changed.
Keeper keeps us safe
What do you like best about the product?
Keeper allows record sharing between users and makes sure we have an easy way to use them.
What do you dislike about the product?
I would like more slack integration and some form of credential monitoring in slack. As well, external communication with non keeper account is difficult.
What problems is the product solving and how is that benefiting you?
We no longer have the issue of user sharing credentials in slack.
Keeper Review
What do you like best about the product?
Keeper security meets several certifications and independent testing that were hard requirements for our company need. The app is easy to use, and there are several ways to implement user provisioning. The entire system is very flexible!
What do you dislike about the product?
I do not really have many strong dislikes to note. Their support team is friendly, quick to respond, and I have no real issues with the platform. One minor thing would be customizable themes or support for full dark mode on macOS.
What problems is the product solving and how is that benefiting you?
I am solving a huge gap at the company by providing an option for secure passwords and document management. This is also protected by our SSO IdP which has MFA enabled for all users. We rely on the security of the system every single day across the company. The built-in QR scanning and OTP is extremely helpful and reduce the need for yet another application to store OTP.
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