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Kiteworks

Kiteworks

Reviews from AWS customer

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External reviews

133 reviews
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External reviews are not included in the AWS star rating for the product.


    Salam B.

Unbeatable Compliance and Integration

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I really like Kiteworks for its secure file sharing which makes handling sensitive information way less stressful. The audit trails and compliance features are great, making compliance a breeze by tracking who accessed or shared files, providing clear visibility on file activity. The integration with Office 365 is a big plus as well, allowing users to work seamlessly without having to jump through hoops, and it makes for smooth data exchanges and compliance tracking across platforms. The transition to Kiteworks from Accellion was pretty smooth, fitting our needs better with better compliance features and data tracking. Also, the initial setup was absolutely easy.
What do you dislike about the product?
The mobile app UX could be smoother. Sometimes it feels like the desktop version is more intuitive. I would love more customization options for permissions too.
What problems is the product solving and how is that benefiting you?
Kiteworks provides secure file sharing, making handling sensitive info less stressful. The audit trails and compliance features make compliance easy and reduce headaches for IT and legal teams. Integration with Office 365 allows seamless collaboration without jumping through hoops.


    Sophie S.

Solid Data Protection but Pricey

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like using Kiteworks to protect my data and network, and I appreciate the privacy protection it provides. I think I like the VPN tool better than other features.
What do you dislike about the product?
I find the pricing too high. Also, the initial setup was not easy.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to protect my data and network, ensuring privacy protection.


    Marry C.

Secure Collaboration with Kiteworks

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I really value Kiteworks for its strong security features like encryption and access controls, which make sharing sensitive files safer. The compliance-focused tools are also a big plus, helping to meet regulatory requirements like GDPR and HIPAA. I enjoy how Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce, which makes it easy to work with our existing setup.
What do you dislike about the product?
I think Kiteworks could improve on the mobile app UX. The customization options are lacking, especially the branding options. The reporting features also need improvement.
What problems is the product solving and how is that benefiting you?
I use Kiteworks for secure file sharing and collaboration, ensuring data protection and compliance with GDPR and HIPAA. It simplifies collaboration without email, integrates with tools like Microsoft Office and Salesforce, and controls access to shared files.


    Viola B.

Secure File Sharing with Kiteworks

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like Kiteworks for its strong encryption for file sharing, which protects data in transit and at rest. The granular access controls are great as they let me manage who sees what. I appreciate the compliance with regulations, like GDPR and HIP, as it's crucial for our work with sensitive data. The compliance tools really help meet these regulations. The initial setup was straightforward for IT teams, involving configuring security settings and integrations. Additionally, Kiteworks offers support for development which is helpful.
What do you dislike about the product?
Better integrations with other productivity tools. More customizable workflows.
What problems is the product solving and how is that benefiting you?
Kiteworks solves problems by securely sharing sensitive files with external partners, ensuring compliance with data regulations, and protecting data from breaches or unauthorized access.


    Amuda B.

Superior Security for Sensitive File Sharing

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like Kiteworks for its strong security features, including encryption that protects data in transit and at rest, and its granular access controls which let me manage who sees what. I appreciate the compliance tools that help meet regulations like GDPR and HIPAA. The security control is better, which was a big reason to switch from Box. The initial setup was straightforward for IT teams.
What do you dislike about the product?
I think the mobile app could be more intuitive. Also, I would like better integrations with other productivity tools and more customizable workflows.
What problems is the product solving and how is that benefiting you?
Kiteworks solves problems like securely sharing sensitive files, ensuring compliance with data regulations, and protecting data from breaches or unauthorized access.


    Mark H.

Effortless Data Security and Stellar Compliance Features

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like the robust security features and seamless integrations of Kiteworks. It makes securing data exchanges easy without disrupting workflows. The customer support is responsive and helpful, and the audit logs are super detailed, making compliance checks a breeze. The integrations, especially with Office 365, are excellent, allowing easy sharing of files directly from Outlook or Teams. It provides peace of mind with its robust security for sharing sensitive data externally. The version control feature is handy as it tracks changes even when files are shared externally. I also appreciate that users don't need extra logins, it just works.
What do you dislike about the product?
UI navigation can be a bit clunky. Would love more customization for compliance templates and more flexible reporting.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to secure sensitive content communications, solve data security and compliance headaches, and track data access. It makes meeting GDPR and HIPAA compliance requirements simpler, provides robust security, seamless integrations, and helps securely share files with external partners.


    Danush V.

Seamless Cloud Collaboration and File Transfers

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
The cloud collaboration and file transfer are seamless.
What do you dislike about the product?
The user experience is a bit complex, and it takes some time to get the hang of how to use it.
What problems is the product solving and how is that benefiting you?
Secure cloud integration and security.


    Zara U.

Secure Collaboration with Intuitive Usability

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate how Kiteworks balances strong security with usability, which is rare in enterprise platforms. It combines end-to-end security and real-world usability, allowing me to work efficiently without making the user experience painful. The end-to-end encryption and strict access controls provide a foundation for confidence, giving me peace of mind knowing that sensitive data is protected when shared. It stands out by managing to protect sensitive data while still letting me work efficiently.
What do you dislike about the product?
While Kiteworks is secure and functional, the interface can sometimes feel less intuitive, especially for new users. Certain tasks, like finding specific audit logs.
What problems is the product solving and how is that benefiting you?
Kiteworks addresses secure content collaboration, compliance, and visibility, allowing secure, compliant, and controlled information sharing within and outside my organization.


    Audrey L.

The Central Nervous System for Our Sensitive Content

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
The best feature is the unified platform that brings all sensitive content communications—email, file sharing, SFTP, portals—under one governance umbrella. Before Kiteworks, tracking and securing sensitive data was fragmented across different tools, creating blind spots and compliance gaps. Now, we have a single "secure button" that users click for any external share, giving us complete visibility and control over what is sent, by whom, and to where. This centralized control is what every security and compliance team needs but rarely has.
What do you dislike about the product?
Implementing a platform of this scope requires careful planning and change management. Encouraging widespread user adoption across all departments to replace old habits takes consistent communication and training. However, the platform's user experience is intuitive, which significantly smoothes this transition. The initial setup is an investment, but it's foundational for the security and control it delivers.
What problems is the product solving and how is that benefiting you?
Kiteworks solves the critical problem of unmanaged risk in content communications. It eliminates the fear of data leaks via unauthorized channels by providing a governed, tracked, and secure method for every external share. This directly benefits us by ensuring continuous compliance with regulations like GDPR, HIPAA, and NIST, turning a major audit headache into a straightforward reporting exercise. Ultimately, it empowers our entire organization to collaborate confidently with partners and clients, knowing our intellectual property and sensitive data are protected.


    Newman T.

Secure, Compliant, and Integrative

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I love Kiteworks' robust security features and compliance controls. What works especially well is how it gives me control over sensitive data sharing and tracks access. Plus, integrating it with existing workflows is pretty smooth. These features give me peace of mind, as the security protects sensitive data, and the compliance controls keep me audit-ready. Just as important is the data sharing control that lets me manage access precisely, and the integrations make adoption smooth across teams. Kiteworks lets me secure data exchanges confidently and meet regulations without slowing down my work.
What do you dislike about the product?
UI navigation can be a bit clunky. I would love more customization for compliance templates. Reporting could be more flexible too.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to secure sensitive data exchanges, ensure GDPR and HIPAA compliance, and control data access. It prevents breaches and integrates smoothly with existing workflows, letting me manage data confidently without slowing down work.