Kiteworks
KiteworksReviews from AWS customer
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Effortlessly Secure File Sharing & Compliance
What do you like best about the product?
I like the secure sharing and compliance features in Kiteworks, which I am using for a specific project. It's great for secure collaboration or compliance-related tasks. I also find it exciting to explore more on automating and workflows. Plus, the initial setup of Kiteworks was extremely easy.
What do you dislike about the product?
I like everything about kiteworks
What problems is the product solving and how is that benefiting you?
I use Kiteworks for secure file sharing and compliance. It helps with secure collaboration and exploring workflow automation.
Secure File Sharing with Seamless Integration
What do you like best about the product?
I love the security features of Kiteworks, which include encryption and tracking, giving us peace of mind. The automated compliance tracking is a game-changer, saving us hours and keeping us audit-ready, especially with regulations like GDPR and NDPR. Integrating Kiteworks with Microsoft Office 365 and Salesforce makes sharing and collaboration seamless. The initial setup was surprisingly smooth, with a hands-on support team that made the migration from Box straightforward.
What do you dislike about the product?
The mobile app could be more intuitive. Sometimes navigating feels a bit off.
What problems is the product solving and how is that benefiting you?
Kiteworks solves our file security and compliance headaches, especially for sensitive data through encryption and audit trails. It offers automated compliance tracking, saving us hours and keeping us audit-ready.
Strong Security, but Slow Support with Kiteworks
What do you like best about the product?
I use Kiteworks to securely share files, especially those that are too large or too sensitive for regular email systems. What I like most is the strong security features, which provide peace of mind when sharing confidential information. The core setup of Kiteworks was easy for us.
What do you dislike about the product?
The biggest issue is slow customer support. When technical problems or questions come up, responses can take a long time, which delays workflow. Also, linking it with other business tools took more time and technical effort than expected.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to securely share files that are too large or sensitive for regular email systems.
Secure File Sharing with Room for Speed Improvement
What do you like best about the product?
I like that with Kiteworks, I can securely share sensitive files confidently without worrying about data breaches. I find it saves me time and reduces stress, which is really valuable.
What do you dislike about the product?
I find challenges with slow file retrieval at times, which can delay access to important documents and affect overall workflow efficiency.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to secure my files, solving my data security problems. It lets me share sensitive files easily and confidently, saving time and reducing stress.
Secure, Integrative, and Efficient for Compliance
What do you like best about the product?
I appreciate Kiteworks' strong security features, like encryption and access controls, which make sharing sensitive files safer. The compliance-focused tools are a big plus, helping businesses meet regulatory requirements. I really like how Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce, which makes it easy to work with existing tools. Another aspect I find valuable is the audit trails feature for tracking file activity, ensuring we always know what's happening with our files. The initial setup was quick for basic configuration, which was quite convenient.
What do you dislike about the product?
Kiteworks could improve on: - Mobile app UX - Customization options - Reporting features
What problems is the product solving and how is that benefiting you?
I use Kiteworks for its strong security, compliance tools, and smooth integration with other software. It helps protect sensitive data, meet regulatory requirements, and track file activity easily.
Secure and Compliant File Sharing Solution
What do you like best about the product?
I love the security controls and compliance features of Kiteworks. Data encryption keeps files safe, granular permissions let me control access, and compliance reporting makes audits easier. These features sound super valuable for keeping data safe and meeting regulations. Also, the initial setup of Kiteworks was very easy.
What do you dislike about the product?
I'm not using Kiteworks, so it's hard to say what needs improvement. But if I were to guess, maybe more integrations with other tools or a smoother UI.
What problems is the product solving and how is that benefiting you?
Kiteworks solves security and compliance headaches. It helps us share files safely, control access, and meet regulatory requirements.
Secure Sharing with Limited Integration
What do you like best about the product?
I like using Kiteworks for its permission controls which effectively work with the detailed tracking of document activity. The ability to track documents is really helpful and aligns well with the permission controls. Additionally, I found the core setup to be quite easy.
What do you dislike about the product?
There are limitations in integrating Kiteworks with other business tools which slows down productivity.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to share confidential documents, benefiting from detailed tracking of document activity and robust permission controls.
Robust Security, But Pricey for Small Teams
What do you like best about the product?
I use Kiteworks to share sensitive documents and control access across my external partners. I like the robust security controls and the ability to track document activity. The strong security and tracking give us confidence in document handling, which is essential for client trust.
What do you dislike about the product?
The price feels quite high compared to some competitors, especially for smaller teams. If the interface was more self-explanatory, we wouldn't have to rely as much on paid support, making the overall cost feel more justified.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to share sensitive documents while controlling access. It solves compliance needs with audit trails and prevents unauthorized sharing, strengthening client trust.
Secure Document Management with Needed Support Improvements
What do you like best about the product?
I like the security features, especially the permission controls. It ensures that sensitive files stay secure and gives me visibility over every document, which is critical for client trust.
What do you dislike about the product?
The biggest issue is slow customer support. When technical problems come up, responses can take a long time which delays workflow and causes frustration. More intuitive menus and better in-app help would reduce the need to contact support for minor issues. Initial setup was doable but some features were confusing.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to manage access for my team and clients, sharing sensitive documents securely while preventing unauthorized access.
Perfect Document Sharing with Top Security
What do you like best about the product?
I like the detailed permission controls in Kiteworks that let me decide who can view, edit, and download each file. It gives me peace of mind knowing that the files are accessed by the right people. I also find the layout clean, and navigation is okay, making it easy and smooth to use. We switched from Google Drive to Kiteworks for better tracking and more control over document access.
What do you dislike about the product?
I like everything about the product since I've been using it.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to share documents with my team and clients. It prevents accidental sharing, protects confidential information, and gives me peace of mind by ensuring files are accessed by the right people.
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