Meltwater Suite - Canada
MeltwaterReviews from AWS customer
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You should use Meltwater
What do you like best about the product?
As a social media manager, Meltwater has been nothing but helpful for me. The tools Meltwater provides help me schedule out content by client much easier and Meltwater finds all my clients analytics and insights in a few clicks. Overrall, my job has been made easier thanks to Meltwater.
What do you dislike about the product?
My only issue with Meltwater is the push notifications to my phone through the app. I am not notified when it is time to post or when a post fails and haven't been able to resolve the issue through the team for 11 months.
What problems is the product solving and how is that benefiting you?
Meltwater is pulling in data that is more time consuming to find by hand.
Amazing media measurement and monitoring tool
What do you like best about the product?
Their innovative features, easy-to-use tools, and how their support team implements suggestions you give them to their platform.
What do you dislike about the product?
Honestly nothing. Compared to the competitors I've used in the past, they have everything you need in one platform. Sometimes their database may not be correct for media contacts, but it is the best I have seen on the market.
What problems is the product solving and how is that benefiting you?
Monitoring our brand and our industry's media coverage across the web and social media.
PR Analytics for experts and beginners
What do you like best about the product?
Meltwater gives me the visibility I need to make data-driven decisions while also providing that foundation to get in touch with journalists and begin establishing those relationships. There training and certifications are also a 10/10 and the knowledge can be transferred to other tools I use. However, if I still don't know how to do something, the meltwater support or my account manager is one click away. Because of this I use this tool every day and the teams integration is an added bonus when collaborating with other members in my organization.
What do you dislike about the product?
Sometimes, the journalist database isn't up to date, but they've gotten a lot better at updating it.
What problems is the product solving and how is that benefiting you?
Meltwater is giving us competitive intel and is also keeping us up to date with industry news which assist our team to be able to react to the media in a timely manner
Harnessing the Power of Media Intelligence: A Review of Meltwater for State Bar Comms Use
What do you like best about the product?
Meltwater's real-time media monitoring and in-depth analytics are the standout features that have profoundly enhanced our media engagement strategy at the State Bar of California. The platform's ability to provide immediate insights and comprehensive data analysis allows us to stay ahead of trends, understand public sentiment, and tailor our communications effectively. The global reach of Meltwater, coupled with its user-friendly interface, ensures that our team can collaborate effortlessly and make informed decisions quickly, which is invaluable in the fast-paced world of legal communications.
What do you dislike about the product?
On the downside, while Meltwater offers a wealth of features, the richness of its offerings can be somewhat overwhelming for new users, and there is a learning curve involved in utilizing the platform to its full potential. Additionally, the cost may be a consideration for smaller organizations or departments with limited budgets, as the comprehensive services provided come at a premium price point.
What problems is the product solving and how is that benefiting you?
Meltwater solves the critical problem of information overload by sifting through the vast sea of global media to deliver targeted, relevant insights that are crucial for our strategic communication planning. This precision allows us to engage with our audience more effectively, manage our reputation proactively, and make data-driven decisions that benefit our organization's outreach and public relations efforts. The ability to monitor and analyze public sentiment in real-time has been particularly beneficial, enabling us to respond swiftly to any emerging issues and capitalize on opportunities to advance our mission and objectives.
Great social platform with amazing reporting tools
What do you like best about the product?
We love the reporting tools for our social platforms.
What do you dislike about the product?
sometimes tagging on linkedin can be challenging but i think that may be due to the Linkedin api
What problems is the product solving and how is that benefiting you?
Having all our social media in one place makes life soooooo much easier for our team.
Meltwater is THE BEST
What do you like best about the product?
I think that Meltwater (especially Klear) is such a great product and has so many ways to improve your social media.
What do you dislike about the product?
I don't have any dislikes about meltwater!
What problems is the product solving and how is that benefiting you?
Vetting influencers!
Useful tool with a bit of a learning curve
What do you like best about the product?
It's nice to be able to schedule social media posts for the future. Everything has posted on time as scheduled with no issues there.
What do you dislike about the product?
It's annoying that links don't show up as links when scheduling for Facebook if you also include an image with the post. Had to just post and hope for the best -- luckily, it became a link upon posting.
What problems is the product solving and how is that benefiting you?
Saves me from having to be in social media apps all the time. Great to just set and forget my scheduling.
A great too that exceeds our expectations.
What do you like best about the product?
Media monitoring, media database, keyword filtering, daily digests, graphical reporting tools, easy to use, excellent customer support,
What do you dislike about the product?
No real downsides. The add-ons are pricey but we have what we need.
What problems is the product solving and how is that benefiting you?
Helping us show our progress in building awareness of our organization.
Meltwater makes my job easier
What do you like best about the product?
Meltwater helps sift through countless publications for mentions that would take me an eternity to do on my own.
What do you dislike about the product?
Sometimes Meltwater misses mentions and I have to add them in manually.
What problems is the product solving and how is that benefiting you?
I love that PR assistant tool, it helps me keep our press releases and pitches fresh
Meltwater has been a boost for our Communications
What do you like best about the product?
It has helped us consolidate our social media and PR efforts into one space so that our teams can work together more cohesively and share information easier. It also has provided our social media team (who uses it most) with useful tools that they didn't have before, which have helped boost our engagement, increase our audience, and more.
What do you dislike about the product?
There are a couple tools, especially in social media, that are missing that could add a huge boost. One of them is allowing the posting of FB reels. Also, we are hoping that more additions to the platform down the road will help grow the analytics system to become a bit more detailed and robust, such as separating data between paid and organic more easily.
What problems is the product solving and how is that benefiting you?
It is helping us see our PR and social media efforts in one place so that we can better compare strategies and tactics with consistent data and information. It also provides insights and tools our team didn't have before. Being a one-person social media team, the ease of use, especially publishing posts, helps provide more bandwidth to complete other tasks within my job and allows for more strategic planning time.
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