Sold by: Meltwater
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
4.1
Overview
Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.
With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.
What we offer
Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.
With Meltwaters PR and Communications suite you can:
Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.
Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.
Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.
Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.
Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.
With Meltwaters Marketing suite you can
Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations
With Meltwaters Marketing suite you can:
Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights
Highlights
- Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
- AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
- One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.
Details
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Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Meltwater Suite | $0.01 |
Vendor refund policy
Meltwater does not offer refunds for licensed product purchases.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please email help@meltwater.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Customer reviews
Law Enforcement
Powerful All-in-One Monitoring and Analytics, Though Pricing Can Be Steep
Reviewed on May 17, 2026
Review provided by G2
What do you like best about the product?
What I like best about Meltwater is its ability to combine media monitoring, social listening, and analytics in one platform, making it easier for businesses to track brand presence, market trends, and customer engagement efficiently.
What do you dislike about the product?
One drawback of Meltwater is that its pricing can be quite expensive, especially for smaller businesses.
What problems is the product solving and how is that benefiting you?
Meltwater helps address media tracking and social monitoring challenges by centralizing insights in one place. It makes it easier to analyze trends, manage brand reputation, and ultimately save time.
Public Relations and Communications
Comprehensive Media & Social Listening with Helpful Support
Reviewed on May 15, 2026
Review provided by G2
What do you like best about the product?
Meltwater offers a full suite of media and social listening tools. New features are introduced regularly, and the Meltwater team is usually very helpful when I need support.
What do you dislike about the product?
For media relations, the platform doesn’t always have up-to-date contact details, outlet information, or reach numbers for certain outlets.
What problems is the product solving and how is that benefiting you?
Media monitoring for clients, with analysis tools to measure share of voice and other metrics to assist with reporting
Motion Pictures and Film
Not perfect but the best there is!
Reviewed on May 13, 2026
Review provided by G2
What do you like best about the product?
I like that the product is constantly being updated and it's a fast-moving company. Support is available 24/7 and there's a sense from talking to account teams and attending events, that Meltwater has an ambitious culture. It's also an easy-to-use interface. Cision offers almost all the same things - but it's slower to integrate new technology and the people there are slow to respond and less eager.
What do you dislike about the product?
Lack of transparency in the sales process. My most recent experience with their sales team left me disappointed and distrustful. That wasn't my experience in the past so it was disappointing.
Product-wise, I love that Meltwater is at the cutting edge but the new products are unrefined, buggy, and often useless. Still, I trust that in time they'll be usable but the contrast between the blue sky language int he sales pitch and the reality of using the AI, for example, is jarring. Mira is not very bright.
Product-wise, I love that Meltwater is at the cutting edge but the new products are unrefined, buggy, and often useless. Still, I trust that in time they'll be usable but the contrast between the blue sky language int he sales pitch and the reality of using the AI, for example, is jarring. Mira is not very bright.
What problems is the product solving and how is that benefiting you?
Understanding campaign performance; understanding brand perception; tracking emerging trends; reporting on all of the aforementioned and, in doing so, demonstrating the value of communications.
Public Relations and Communications
User-Friendly, Easy to Use, and Always Pulls Relevant Coverage
Reviewed on May 13, 2026
Review provided by G2
What do you like best about the product?
Website is very user friendly and easy to use, performs well for our needs, always pulls relevant coverage
What do you dislike about the product?
Sometimes things are missing when it pulls results
What problems is the product solving and how is that benefiting you?
We struggled with calculating share of voice for client brands that are niche, but now we can calculate that fairly accurately
Non-Profit Organization Management
Easy Multi-Platform Publishing, But Bugs and Connection Errors Get in the Way
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
I like that I can easily publish social across multiple platforms.
What do you dislike about the product?
There are features that often are supposed to work and don't, general bugs that make it difficult as a social media manager to do my daily work. Sometimes there are connection errors to random platforms, sometimes native posts don't show up in the "Publish" calendar, etc.
What problems is the product solving and how is that benefiting you?
Meltwater makes it quick and easy to publish social across platforms and measure the performance of said social. This benefits me by making Meltwater a one-stop shop for nearly everything I need for social media management.