Clear and Quick for Fixes, but Needs Better Preview and Training Support
What do you like best about the product?
I like that it's clear, simple and quick to use. If I have to make a quick fix, it takes me seconds.
What do you dislike about the product?
That I can't have a preview of what I'm doing, it can become a bit messy when I work with many section of the website. I also did not get a great training on it and I feel that the company could support more with that.
What problems is the product solving and how is that benefiting you?
It makes fixing issues quite easy and quick. The integration with brightcove is great as it's super quick
Thoughtfully Designed Interface That’s Easy to Navigate
What do you like best about the product?
The interface is thoughtfully designed and easy to navigate
What do you dislike about the product?
all is good and I really like it, so I won't add any
What problems is the product solving and how is that benefiting you?
It centralizes our content in one place and makes it easy to distribute it consistently across web, mobile, and other platforms. This has improved our workflow efficiency and reduced the time needed to publish and update content.
Streamlines Content Management with Ease
What do you like best about the product?
I enjoy that Contentstack is an advanced tool. It helps to integrate all our websites in one place, making it easy to manage all of them at once. I also find it easy to copy components between them. Basically, it provides everything we need.
What do you dislike about the product?
Sometimes we need personalized solutions that are specific for our business, and I wish to have more personalized solutions that are easy to develop from your side. It would be nice to get them quicker.
What problems is the product solving and how is that benefiting you?
Contentstack helps integrate all our websites in one place and is easy to manage. We can manage all sites at once and copy components between them.
Excellent functionality, perfect for the business environment. Licensing a bit high.
What do you like best about the product?
The business-grade quality of the tool as well as the constant evolution of the product, during the 3 years of use I have seen how they develop new functionalities keeping the product up to date. The interface is quite intuitive and they have complete and accessible documentation.
What do you dislike about the product?
I have had some minor related incidents stemming from an accelerated release of new features, I would appreciate more thorough validation.
What problems is the product solving and how is that benefiting you?
Contentstack allows the integration of multidisciplinary teams in a business environment. The role and attribute definition scheme is very detailed. The version control is excellent.
Customizable but Intimidating for New Users
What do you like best about the product?
I like Contentstack's customization options for developers. It allows us to build our stacks to meet our organizational needs. The opportunity for customization was a key reason for switching from Confluence to Contentstack.
What do you dislike about the product?
Layers of snippets can often be intimidating and the user interface is not intuitive to new users. For example, the difference between embedding, linking, and embedding a link.
What problems is the product solving and how is that benefiting you?
I use Contentstack for content management and workflow management, which helps with basic knowledge management functions.
Streamlined Reviews with Effortless Usability
What do you like best about the product?
I use Contentstack for reviewing help articles at work, and it allows us to have a formal review process while keeping all our articles in one place. I find it easy to use and I like being able to preview, which makes my reviews faster. The initial setup was easy enough for me.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Contentstack for reviewing help articles at work. It provides a formal review process and centralizes our articles. It's easy to use and the preview feature speeds up my reviews.
Fast Updates, Seamless Locale Switching
What do you like best about the product?
I like using Contentstack because updates are fast, and it's easy to switch between locales for updates. I find it valuable that if I know the entry name, I can edit one locale and quickly move to the next. What I consider 'fast' is how quickly updates sync to the storefront compared to our old CMS.
What do you dislike about the product?
More previews functionality while editing. It would be good to have a dynamic preview.
What problems is the product solving and how is that benefiting you?
I use Contentstack for managing content across many regional markets. It allows timed and quick publication of materials, which aligns with our active launch schedule. Updates sync quickly, and it's easy to switch between locales, much faster than our old CMS.
Flexible, Highly Customizable Platform—Navigation and Basic Tools Need Work
What do you like best about the product?
Its flexibility and the ability to cater to many different kinds of content. It's a highly customizable platform with components you can tweak.
What do you dislike about the product?
Navigation to find the entries can be improved. The platform could use some basic functions like a native spellcheck or MT engine for entries.
What problems is the product solving and how is that benefiting you?
Allows us to create newsletter templates, blog pages and other landing pages and localize them into many different languages.
Simple, Structured Content Management Across 25 Languages
What do you like best about the product?
The simplicity of the platform stands out. I am working with content across Europe in around 25 languages, and Contentstack keeps everything structured and easy to manage.
What do you dislike about the product?
The ‘Go back’ functionality could be improved. I work with multiple language locales and switch between them very frequently. When I click the ‘Go back’ arrow, it often takes me through the previously viewed languages instead of returning to the previous content level, such as the page template. This means it can take several clicks to get back to the original entry I was working on.
What problems is the product solving and how is that benefiting you?
Managing content across multiple languages can be tricky, but Contentstack makes it simple and efficient. It saves time, is easy to use, and publications happen quickly. It is smooth and responsive, so it doesn’t cause delays or frustration, which is a game changer.
Content management has become faster as our team updates site content and products directly
What is our primary use case?
My main use case for Contentstack is to display the content of the front end of the site, which is very helpful as our client can change the content directly without needing to go into the code.
A specific example of how I used Contentstack is to display related products and show recent products in a slider on the homepage, which I find very good.
What is most valuable?
The best features of Contentstack include the ability to update content easily, having a proper dashboard, and being able to assign data category-wise, which I find very good.
The dashboard and category-wise assignment help my team by making things faster because we set the data once and do not need to go into the code every time to fix an issue.
Contentstack has positively impacted our organization, as tracking changes made by our very large team is difficult, so we are using Contentstack to update data in real-time.
We have saved time multiple times due to using Contentstack.
What needs improvement?
I believe performance-wise, Contentstack can be improved more.
I noticed that sometimes it takes time, and I am not sure about the server side, as it may not be responding. We sometimes face legacy issues, but overall it is good, and sometimes the issue may come from the server.
I choose nine out of ten because I sometimes face performance-related issues, and I feel that it is a little complex for new users, particularly regarding the dashboard.
For how long have I used the solution?
I have been using Contentstack for four years while working at System Plus, where we have integrated it into our system, but not on a daily basis.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Contentstack is very scalable.
How are customer service and support?
The customer support for Contentstack is satisfactory.
I would rate the customer support a nine out of ten.
Which solution did I use previously and why did I switch?
I have not used any different solution before Contentstack; we created our own dashboard to update content similar to Contentstack.
What was our ROI?
I have mostly seen a return on investment with Contentstack in the form of time saved.
What's my experience with pricing, setup cost, and licensing?
I do not have an idea about pricing, setup costs, or licensing as I am a developer and not the owner, so I do not have that information. High-level managers would know those details.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Contentstack.
What other advice do I have?
My advice to others looking into using Contentstack is to definitely give it a try. I would rate this review a nine out of ten.
