Tines
TinesExternal reviews
397 reviews
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Flexible, Scalable Automation with an Intuitive Visual Workflow Builder
What do you like best about the product?
Tines provides a highly flexible and scalable automation platform that allows us to build complex workflows with ease. The no-code/low-code approach makes it accessible while still offering deep customization for advanced use cases. It integrates well with multiple security tools and helps reduce manual effort in incident response. The visual workflow builder is intuitive and makes troubleshooting and monitoring very efficient.
What do you dislike about the product?
While Tines is powerful, the initial learning curve can be slightly steep for new users who are not familiar with automation or APIs. Some advanced configurations require a good understanding of JSON and logic handling. Additionally, debugging complex workflows can sometimes be time-consuming, and more built-in templates could improve the onboarding experience.
What problems is the product solving and how is that benefiting you?
Tines helps automate repetitive security tasks such as alert triaging, enrichment, and incident response workflows. This significantly reduces manual workload and response time, allowing the team to focus on higher-priority security investigations. It also improves consistency and accuracy in handling alerts across different security tools, enhancing overall operational efficiency.
Streamlines Security Workflows, Slight Learning Curve
What do you like best about the product?
I use Tines mainly to automate repetitive security and IT workflows, which saves a lot of manual effort and helps keep things consistent without writing too much code. It's especially handy once you get the hang of it. I really like the drag-and-drop interface; it's quite intuitive and makes it easy to quickly build and tweak workflows without depending on developers, saving a lot of time. Additionally, Tines' ability to integrate with different tools in one place stands out for me. It ties everything together so alerts, communication, and ticket updates all happen automatically without much manual follow-up. This integration capability is very practical for day-to-day work, making handling incidents much faster and more organized. It also scaled quite well when our company had around 400–500 people, handling our workflows smoothly without any major performance issues, even with multiple teams using it. I'd rate it a 9 out of 10 because it’s a solid tool for automation and significantly improves efficiency, especially for security and IT workflows.
What do you dislike about the product?
One thing I feel could improve is the learning curve in the beginning—it’s not super intuitive when you’re just starting out. Also, debugging workflows can sometimes be a bit confusing, especially when something breaks in between steps.
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive security and IT workflows, cutting down manual effort and reducing human error. It makes handling incidents faster and more organized.
Simplifies Automation with Excellent Support
What do you like best about the product?
I use Tines in my organization for creating workflows and managing automations without manual intervention. I appreciate that Tines reduces SLA for users and minimizes errors in manual tasks like access revokes and task management for different integrated tools. I like the simple UI and find the documentation very easy to understand. The support offered by Tines is very good, and the integration with other tools is quite easy, making Tines well-integrated with other systems. The initial setup was quite easy, and handling complex tasks with support made the process simple.
What do you dislike about the product?
Tines is confusing around the workflow of complicated tasks and might get confusing sometimes, like when debugging large workflows. Also, Tines heavily relies on the APIs for the connected tools.
What problems is the product solving and how is that benefiting you?
I use Tines to create workflows, manage automations, and utilize RBAC without manual intervention. It reduces SLA and errors in tasks like access revoke, integrating easily with other tools.
Automation Powerhouse for Repetitive Tasks
What do you like best about the product?
I love how Tines automates the workflows in our environment, like pulling out reports from CrowdStrike and vulnerability management. It handles repetitive tasks such as validating compliance, scheduled reports, and queries. Supporting multiple business units is easier now, especially with the automation of account generation, which was previously a manual task.
What do you dislike about the product?
Nothing as of now
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks like validating compliance and scheduled reports, which saves me time and effort.
Simplifies Security Automation with Ease
What do you like best about the product?
I really appreciate Tines for its simple and interactive UI, which is very hands-on and easy to understand. The ability to do codeless automation is a standout feature for me. It allows anyone who's not familiar with coding to automate tasks easily using the stories created. The initial setup of Tines was very easy, which made the transition smooth. I switched to Tines from Xsoar mainly due to the UI and complexity issues with Xsoar.
What do you dislike about the product?
Sometimes the stories which are complex in nature can break. For example, when trying to fetch granular host data from ServiceNow via API, it can fail.
What problems is the product solving and how is that benefiting you?
I use Tines to reduce manual effort and automate security processes in our IAM reviews, closing security gaps and speeding up SLA times.
Seamless SOAR Automation with Intuitive UI
What do you like best about the product?
I like the co-pilot features, seamless integration, AI-powered tools, ease of use, and intuitive UI of Tines. The AI co-pilot and intuitive UI let me build complex IAM workflows like Okta triage in minutes via drag and drop. Tines offers seamless integration, helping me to integrate with over 400 apps and tools like CrowdStrike, keeping our stack unified and efficient. We switched from Zapier to Tines mainly because of its seamless integration with CrowdStrike and Okta. The initial setup was very easy, which I appreciate.
What do you dislike about the product?
Data limits and AI inconsistency.
What problems is the product solving and how is that benefiting you?
I use Tines for automating repetitive tasks, building complex IAM workflows quickly, and integrating with over 400 apps to keep our stack unified and efficient.
Empowers Automation with Ease, Slight Complexities in Workflow
What do you like best about the product?
I use Tines for automating tasks like access and life cycle management monitoring. I like how it reduces manual intervention, cuts down SLA for requesters, and improves traceability. Tines has a simple user interface and offers low code flexibility, which makes it easy for us to build workflows without heavy coding. It integrates easily with other tools, and we use it with solutions like CrowdStrike and AWS. The initial setup was very easy with clear documentation.
What do you dislike about the product?
Tines depends on incidents and sometimes can get complex. Troubleshooting large workflows becomes difficult despite the overall good visibility.
What problems is the product solving and how is that benefiting you?
I use Tines to automate tasks like access management and lifecycle monitoring, reducing manual intervention, lowering SLA for requesters, and improving traceability.
User-Friendly, Flexible Automation with Tines
What do you like best about the product?
Tines is very user friendly, anyone can use it and start building automation pipelines. It is also flexible, which allows us to integrate many different tools and customize them to your liking.
What do you dislike about the product?
Debugging and troubleshooting are where many issues arise. More visibility on that part would be better.
What problems is the product solving and how is that benefiting you?
It helps me with my day to day, repetitive tasks, which saves a lot of time. Also, it allows me to focus on new things while the automation does its thing.
No-Code solution
What do you like best about the product?
Tines is an easy, simple, and very reliable product. With just a few actions, we can build an end-to-end workflow. With the latest AI integration, it’s even more powerful and gives users more room to be creative when solving modern problems.
What do you dislike about the product?
Handling large, complex datasets can be challenging at times, especially when the information is difficult to organize and work through.
What problems is the product solving and how is that benefiting you?
It’s a no-code solution, and it can be used to implement virtually any use case, which really helps boost productivity.
Efficient SOAR Automation with Room for Improvement
What do you like best about the product?
I use Tines for SOAR automations and automating access for various security tools. I appreciate how it helps reduce SLA for clients, providing faster access and increasing our security posture. The ease of use and helpful admin features are a big plus for me, and the documentation is quite useful. It covers all the new and existing features well, with examples and an easy-to-navigate user interface. Additionally, the UI uses simple, human-readable names, which I find very practical. The initial setup of Tines was very easy, which saved us time.
What do you dislike about the product?
Tines sometimes breaks and something is not working, like the email notification feature, and there's no tracking system to monitor this. An alerting mechanism to track features and an uptime dashboard would help resolve these issues.
What problems is the product solving and how is that benefiting you?
I use Tines to automate SOAR tasks, reducing client SLA for quicker access. It enhances security posture by revoking access on time.
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