Tines
TinesExternal reviews
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Flexible Automation with Easy Integration
What do you like best about the product?
I really like the nocode features in Tines, which allow us to integrate ServiceNow with our apps without much coding. The co-pilot feature is also something I appreciate. Tines offers an impressive level of flexibility, which is why we switched from Zapier. The initial setup was very easy, making the transition smooth.
What do you dislike about the product?
Co-pilot completeness sometimes failing
What problems is the product solving and how is that benefiting you?
I use Tines for automation by integrating ServiceNow with our apps without much coding, thanks to its nocode features.
Seamless Automation, Effortless to Use
What do you like best about the product?
I like Tines because it's simple and easy to use. The UI is good, making it easy to create automation workflows right from day one. It feels more like creating a flowchart, which makes it easy to understand. The fast learning curve is another plus. Also, during the initial setup, the Tines team was really helpful.
What do you dislike about the product?
Performance
What problems is the product solving and how is that benefiting you?
I use Tines for automation workflows in cybersecurity like audit workflows. It's simple, easy to use from day one, and has a good UI with a fast learning curve.
Effortless SOC Automation with Powerful AI Features
What do you like best about the product?
I like how Tines helps us automate various SOC processes such as creating tickets in Jira for alerts and automatically updating Jira with probable solutions using the AI features. Tines University is a good place to learn about Tines and its features from basic to advanced, and it's free of cost. This makes it easy for anyone new to Tines to learn and get certified. The AI features are handy for workflow creations and they help us build workflows quickly. They also assist us in understanding many features if we are stuck, including help with formulas and actions. The initial setup was easy, just a few clicks, and we had our tenants ready. We could easily manage the tenants, users, and workflows.
What do you dislike about the product?
Testing individual steps can be challenging sometimes and it doesn't have the RAG feature. When trying to debug in Tines, especially with complex workflows, navigating through events of each action becomes difficult and mapping the flow event for action is challenging.
What problems is the product solving and how is that benefiting you?
Tines automates our SOC processes by creating and updating Jira tickets automatically. Its AI features aid in workflow creation and problem-solving, especially with complex tasks. The Tines University provides free, easy learning and certification, which is really beneficial.
Simplifies Automation with Ease and Flexibility
What do you like best about the product?
I use Tines as an automation platform to streamline and manage repetitive workflows, especially in security and operations, allowing me to connect different tools and systems without heavy coding. The biggest benefits for me are time-saving, reduced human error, faster response time, and improved consistency since every workflow runs the same way every time. I like Tines for its simplicity and flexibility, with a visual workflow builder that makes it easy to design and understand automation for complicated processes and integrations with different tools. I appreciate its reliability because once a workflow is set, it runs smoothly without constant monitoring. Transparency is great as it provides easy tracking of what’s happening at each stage, which helps in debugging. I also value its scalability; whether it's a small task or more complex automation, Tines handles it without stress. Additionally, being a cloud-based platform, the initial setup was straightforward.
What do you dislike about the product?
When workflows become complex, managing and navigating them becomes a bit overwhelming and needs a more structured way. Although Tines is mostly no-code and low-code, advanced use cases require some technical understanding, which can be challenging for beginners. The visibility is good, but troubleshooting deeper UI issues can take some time when multiple systems are involved.
What problems is the product solving and how is that benefiting you?
I use Tines as an automation platform to streamline repetitive workflows, saving time, reducing errors, and ensuring consistent operations without coding. The visual builder simplifies complex integrations and provides transparency with easy tracking and debugging.
Effortless Automation with a Learning Curve
What do you like best about the product?
I use Tines to make my work easier by automating small repetitive tasks, which helps me connect with different tools and complete my work faster. It saves a lot of time and reduces mistakes in my work at Esec Forte, making things more efficient. I like that Tines handles small tasks autonomously, keeping my work smooth and stress-free. It runs smoothly without issues, doesn’t need much monitoring once set up, integrates well with other tools, and keeps everything connected and organized. Tines makes our processes smoother by moving data and tasks automatically between platforms, reducing manual work and saving time. Initial setup with Tines was quite easy and quick, allowing basic workflows to be created without much trouble.
What do you dislike about the product?
Sometimes Tines can feel a bit confusing at the start, especially for new users. Few features take time to understand and set up properly. It would be better if the initial setup was simpler and beginner-friendly.
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks, saving time and reducing errors. It connects seamlessly with other tools, streamlining workflows and preventing confusion. It runs smoothly, requires little monitoring, and keeps the work organized and stress-free.
Empowers Security Teams with No-Code Automation
What do you like best about the product?
I like how Tines makes automation easy even for teams without coding experience. The visual workflow builder is super intuitive, allowing you to set up complex automations with just a few clicks. It's satisfying to see everything come together without needing to dive into code. Tines is highly customizable, letting you tailor workflows to fit your exact needs, and it empowers security teams to move faster and smarter. The drag-and-drop interface is a game-changer, making it accessible for non-technical users and easy to iterate on. Tines integrates really well with a variety of security tools and platforms. For example, it works seamlessly with SIEM tools like Splunk or Datadog, and ticketing systems like ServiceNow and Jira, amplifying its value and making everything flow smoothly in a connected security ecosystem. The initial setup was surprisingly easy, thanks to its intuitive platform and the support from Tines, making onboarding smooth.
What do you dislike about the product?
While Tines is great overall, there are a couple of areas where it could improve. One thing I’ve noticed is that while the visual workflow builder is intuitive, it can sometimes feel limiting when you need to do very custom or advanced integrations. For complex use cases, you might find yourself needing to work around the system's constraints or use workarounds that aren't as seamless as they could be. For complex use cases, it would be helpful if Tines allowed more granular control over workflows, like adding conditional logic or branching paths without the current limitations. Custom integrations could be made easier by offering a wider array of pre-built connectors or providing more flexibility for users to define their own API calls and responses. Additionally, allowing for more advanced scripting options directly within the builder could unlock even greater customization without requiring external workarounds.
What problems is the product solving and how is that benefiting you?
Tines eliminates manual work in security operations, like dealing with alerts and incidents, freeing time and reducing errors. It simplifies tool integration and boosts efficiency, making security teams more effective and less stressed. It's a time-saver and efficiency booster, helping manage multiple tasks smoothly.
Powerful Automation with a Learning Curve
What do you like best about the product?
I use Tines as our primary automation platform to streamline repetitive processes, reduce manual effort, and improve overall operational efficiency across teams. It really helps to connect and automate workflows and build powerful processes without relying on engineering resources. Tines strikes a great balance between flexibility and usability, making it suitable for both technical and non-technical users. I find it super appealing that I can automate complex workflows across different tools without needing developer help, which makes it clean and manageable and saves me a lot of time by taking over repetitive tasks. This feature helps me move much faster and act on ideas immediately, saving time and giving me more control over my work. Even the initial setup was straightforward, especially with the visual interface, and once past the initial phase, everything became very easy to use.
What do you dislike about the product?
While Tines is really powerful and good for someone, the initial learning curve can be a bit steep, especially if you're not familiar with API or automation tools. Also, debugging complex workflows can sometimes be tricky. It's not a major issue, but I feel that a bit more beginner-friendly feature would improve the overall experience.
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks, reducing manual effort and improving efficiency. It helps me build workflows without developer assistance, saving time and increasing control over my work.
Automates Tasks Seamlessly, Needs AI Enhancements
What do you like best about the product?
I use Tines to automate repetitive tasks, like everyday emails and reminders, which saves me a lot of time and boosts my productivity. I appreciate the pre-built templates that Tines provides for various applications, especially for Google Sheets, where it offers pre-built actions for different tasks like writing, bulk writing, and clearing rows. The initial setup was very easy, which is a huge plus.
What do you dislike about the product?
Tines' built-in AI workflow creation feature is nice, but most of the times it doesn't work as expected for me. It directly makes changes to workflows. It would be nice if it shows what changes it will do and we can have reiterative talks to perfect the output.
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks and reminder emails, saving time and boosting productivity.
Efficient Automation with Real-Time AI Interaction
What do you like best about the product?
I like that Tines helps me automate repetitive tasks, generate reports, and save time. Workbench, an AI copilot, and AI Agents are great because they allow me to interact with proprietary data in real-time and automate complex decision-making steps using natural language. I find that the cloud-native platform setup is straightforward and efficient, with primary setup involving configuring permissions and connecting tools via APIs instead of traditional software installation.
What do you dislike about the product?
Provide AI credit usage dashboards that are accessible to non-admin users so teams can manage their automated workloads more effectively
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks and complex decision-making steps, which saves time and helps generate reports.
Flexible Automation with Some Learning Hurdles
What do you like best about the product?
I love how Tines can automate security and operational workflows, making it a massive time-saver. The flexibility stands out, allowing us to create workflows that fit our team's needs instead of forcing us into rigid templates. I appreciate the intuitive interface, especially the story-based workflow builder that makes visualizing steps easy. Integrating with multiple APIs is a huge advantage, letting us connect to various tools. The concept of 'stories' adds immense value by turning complex automation into visual flows, aiding in faster automation building and simpler debugging. This feature also enhances collaboration as team members can understand and contribute to workflows easily. The platform's reliability and transparency are fantastic. Seeing each workflow step and data movement makes troubleshooting less frustrating. I also value the ease of reusing and extending workflows, which compounds the platform's value. The combination of flexibility, clarity, and reliability really makes Tines stand out for me.
What do you dislike about the product?
While Tines has been really valuable overall, there are a few areas where I think it could be improved. One challenge is the initial learning curve. Even though the interface is visual, building effective workflows still requires a solid understanding of APIs, data structures, and how different systems interact. For someone new to automation, it can take a bit of time to become fully comfortable and productive. Another area is debugging at scale. While individual stories are easy to follow, when workflows become large and highly interconnected, it can get a bit harder to trace issues across multiple stories. Some additional tooling or better visualization for cross-story dependencies would make troubleshooting even smoother. Error handling and observability could also be enhanced. Although you can see where a step fails, setting up robust retry logic, conditional fallbacks, or centralized monitoring sometimes requires extra effort. More built-in patterns or templates for these scenarios would be helpful. In terms of integrations, while the API-first approach is powerful, it can also mean more manual setup compared to tools that offer a large library of plug-and-play connectors. For common services, having more prebuilt integrations could save time, especially for less technical users. Lastly, documentation and onboarding resources are good, but they could be more structured for different skill levels—like clearer guided paths for beginners vs. advanced users. That would make adoption faster across teams with mixed experience.
What problems is the product solving and how is that benefiting you?
I use Tines to automate security workflows, saving time by reducing manual labor. It enriches alerts, ensures process consistency, and scales operations without extra hires. Tines provides visibility, aiding swift problem-solving, with a flexible interface that integrates seamlessly into our existing toolset.
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