Tines
TinesExternal reviews
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Tines saved me so much time and energy!
What do you like best about the product?
I mean, right off the bat, Tines is a powerful workflow automation tool. Not only that, it's well-documented too; an intrepid Tines user would be rewarded if they sought to find out answers to their questions on their own. Their internal team is also quite knowledgable about the product and eager to help; I enjoyed working with them immensely.
What do you dislike about the product?
Honestly, while the product is advertised as a "no code" platform, I found it to be more of a "low code" environment. I'm not a developer, so I did find that some experience with computer logic and reasoning, as well as with cURL and Python would help immensely
What problems is the product solving and how is that benefiting you?
I primarily use the product for automation with regards to our onboarding and offboarding process for employees-- being able to create Stories in Tines to automate some of the otherwise manual tasks associated with hiring a new employee is saving us tons of time-- I'm talking hours reduced to minutes.
Other members of our organization are using Tines to automate some security-related tasks as well, to great success!
Other members of our organization are using Tines to automate some security-related tasks as well, to great success!
Tines Automation Review
What do you like best about the product?
Tines has some elegant features and actions that can be implemented when creating a story that can tackle desired tasks. Although there are preset actions, the ability to customize these actions and make them enrich and extract data allows for the best utilization and implementation of the tool.
What do you dislike about the product?
The GUI is a bit cluttered and the documentation does not always get updated. An example is some of the samples stories in their library that does not contain updated API endpoint which at times change in versions. Due to the program language it utilizes "json" format, it becomes difficult to implement some basic programming features such as break points. An example is having a for loop search an array for a value that is not know. Sometimes you just want the one value and to stop looping, due to the lack of feature it continues to loop and at times gives you extra work as you then need to clean the output up to solely include the value you originally wanted.
What problems is the product solving and how is that benefiting you?
Tines has assisted us in giving our Alert Triaging and automated methodology to an extend. We utilize it highly to enrich our alerts and output custom cards with detailed information giving our first responders desired information to quickly assess and determine the impact of said incident/alert.
very friendly interface. our CS are helpful and very responsive
What do you like best about the product?
easy integrations with may of our vendors
What do you dislike about the product?
Bugs that can be challenging to figure out
What problems is the product solving and how is that benefiting you?
Vulnerability managment
Something Phishy
What do you like best about the product?
Easy to use and some prebuilt commands for some tools. Tines has been used to automate much of our reported phishing investigations. It provides all the analysis at our finger tips without the heavy lifting
What do you dislike about the product?
I would like to see more examples to explain the full capabilities of some actions
What problems is the product solving and how is that benefiting you?
Reducing repetitive tasks
Tines makes security automation a walk in the park
What do you like best about the product?
The UI interface and the modular approach to constructing easy flows to make actions happen.
The support for APIs and methods is great which makes the adaptibilty fantastic.
The support for APIs and methods is great which makes the adaptibilty fantastic.
What do you dislike about the product?
Some of the methods, such as HTTP, don't provide a good way to show what the payload or body for a API/HTTP request looks like. There is a workaround availble but having that as GA and include instructions for it would be great.
What problems is the product solving and how is that benefiting you?
Automation of actions - creating tickets, adding content and doing enrichment of alerts.
Orcehstration of incidents - creating slack channels, adding members.
Tool integrations - sending alerts to other tools and enriching them
Orcehstration of incidents - creating slack channels, adding members.
Tool integrations - sending alerts to other tools and enriching them
SOAR in place without drama of deployments
What do you like best about the product?
Fully API based, has a lot ready stories in LIbrary. You can set good amount of stories quick. Just make your Resources and Creds in place. Realy clear steps and great PS support as well as handy api documentation. Highly recomend to use.
What do you dislike about the product?
I can't say dislike, more kinda new to do all thru UI. I preferd CLI like approach.
What problems is the product solving and how is that benefiting you?
Main purpose is to automate boring stuff (tickets creatiom, escalation to owners, chasing ppl, etc.) Other thing is to put all tools together and make work as one platform
Tines Review
What do you like best about the product?
I like how I can build a workflow without having prior knowledge into coding. This will help speed up our adoption for self service here at Turo. Okta workflows only works with internal application. this allows us to build using API
What do you dislike about the product?
Nothing really at the moment. everything has been as advertised.
What problems is the product solving and how is that benefiting you?
We're currently building out a password reset workflow. This workflow will allow users to self service a password reset for their laptop if they forget it.
Easy and Fast integrations with Webhook and Email Sources
What do you like best about the product?
Tines allow for fast and easy configuration of workflows with options for delayed events and verbose logic control. Tines also provides templates and easy Import/Export of workflows.
What do you dislike about the product?
Unfortunately, Tines does not allow you to upload sample events or set additional parameters for use cases like Prod and Sandbox environments. Additionally, you can't run custom code like Javascript, all operations have to be in the workflow blocks.
What problems is the product solving and how is that benefiting you?
Tines provides automated workflows for permission authorization and account generation in several systems. Additionally, Tines receives alerts and communicates with employees through our corporate communication program.
Great Cloud Automation Product.
What do you like best about the product?
I like that while it's geared mostly towards security tools, you can also enhance it's value by adding non-security tools to the workflows. The pre-and-post sales support is also very accessible and agile.
What do you dislike about the product?
The UI makes it a bit difficult to find some features and functions. For instance, some places you're expected to scroll to access things, or right click, but those hints aren't strongly conveyed in the UI.
What problems is the product solving and how is that benefiting you?
We're using Tines for three main processes: onboarding, offboarding, and security data feed enrichment. It's helping us by reducing the manual, error-prone process by consuming and using data sources that are already validated and verified.
Awesome experience with tons of extensibility
What do you like best about the product?
I love the community-driven story library. Having pre-built stories using different technologies enables newcomers and existing customers to see what other problems the community is automating and evaluate if it adds value to their own deployment. Seeing how others, like me, have automated processes and workflows with the same technologies is great for ROI.
What do you dislike about the product?
In my experience, most security solutions have a ramp-up period that's required to get value out of the solution. While Tines has their story library, it can be challenging to configure complex stories to function fully. Though Tines has documentation and a basic set of training videos, I would have liked to have seen more content to help train non-developers. Like many companies, Sales Engineers can be used to bridge the gap in customer training.
What problems is the product solving and how is that benefiting you?
It's helping me save time and drive consistency with my team by automating manual processes or taking technical workflows and bringing them to other non-technical stakeholders to take action
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